Finding exactly what you need in a place like this is hit or miss because it depends on what people…read morebring in. In the other hand, customer service should not be hot or miss and it wasn't! It was great! This past visit I asked the woman at the counter about finding a certain type of shoe. Not only did she tell me where to go, she actually walked me to the back and showed me the rack where that type of shoe was being displayed! She was very kind. On top of that, they actually HAD exactly what I was looking for and exactly the right size, almost brand new for less than half of what I've been seeing Online, etc. I always give Kid to Kid a try before buying things new! Thank you, kid to kid staff!

Went there to visit for the first time looking for shoes. So grateful to find a place like this!…read moreThey have a huge variety for my toddlers size. It's affordable and good quality, especially since babies feet grow quickly! We ended up buying 3 pairs (black, white, and dress shoes). Definitely will keep coming back to buy more shoes and clothes!

Where do I start? All I can say is ONE name!! MICHELLE! MICHELLE!! MICHELLE! She's the BOMB! I'm…read moreJUST leaving from purchasing my bed and I'm MORE than happy with my purchase. Purchased extended warranty and the price was SUPER good! I told her I would come back and I did and she was MORE than helpful and patient with me. Layed on a few mattresses and then found the perfect one for my size. Coming from a previous car salesman just know that Michelle is an EXCELLENT saleswoman! I advise EVERYONE to make your next furniture or bedroom purchase from this place! Very welcoming staff and did I mention MICHELLE!?? Sister is the BOMB!

After 4 years i learned the type of rug that I was looking for was called a rabbit rug!!! They have…read moremany types and it is INDEED "GLAM" Furniture! Bonnie helped me and was very attentive and we chatted most Friendly Customer service I've ever had!!!

Good customer service and good quality furniture. Free delivery also they set up your furniture.read more

2 emails, 2 phone calls (which I have still yet to receive a call back) after 17 days I finally…read morereceived a notification that my order will not arrive until September Although it says 'in stock' on their website. Would never recommend this company and would never cinsider them for any future purchases. If I could give 0 stars I would.

Associates in the store were so helpful and made the couch buying process quick and easy! I ordered…read moremy couch on Saturday and it was delivered by Tuesday at 1pm. The white glove delivery service is 100% worth the $119 charge. Everything came pre-built, wrapped in Saran Wrap, and placed exactly where I wanted! The best couch I have found for $600- so comfy and high quality fabric!!

The sales person was very informative and professional. He walked me through the choices and costs…read more Most of the upholstered items can be customized with fabric of you choice. There are two categories of fabric. One with no upcharge from the original price of the item and one that is more. They are hung on the wall in separate wall hangings. I chose a fabric with no upcharge, but when the item was ordered in the computer, the fabric I chose was upcharged!!! When I ask - the salesman said "a customer must have hung the fabric back in the wrong place". I chose another fabric and the item was returned to the original price - but there was NO attempt to go move the fabric I originally chose to the higher priced items.

Stay away. They will not stand behind the return policy they have online. Anything shipped to you…read moreand when you find out that these are for "IMAGINARY PLAY" when you call to get a return authorization code, you will hear condescending language stating things like "yes, we are sorry that you thought you were buying a grand piano." Well no kidding, I didn't think 80 bucks would get me a grand piano. Good luck with KidKraft, apparently customer service stops at the sale, and they know darn well that they are selling junk; you can tell when you call them.

Kidkraft has the worst customer service I have ever experienced. Their agents are rude, curt, and…read moretotally lack customer service training. I tried to leave a review on their website and I received a message saying my review would not be posted because it did not meet their criteria! This is the reason why you only see good reviews on their site. They won't post any negative reviews. I returned a dollhouse two weeks ago and still have not received a refund! Product is poorly made and kidkraft will not stand behind their product. Managers are also rude so it all starts with management. Attitude of agents reflects leadership! Also they require you return items via fed ex & the cost to ship item back is normally 1/2 price of what you pay for product. Luckily I knew someone who worked for fed ex so I was able to ship item back for a fraction of the cost. I was told I would get a shipping label by an agent but heads up they don't issue one So shipping back an item is on you! Hold times are unusually long and agents can never give you any answers! They say they will send a message and someone will call you back. Two weeks later and still no call back! I would never do business with kidkraft again! Additionally I've looked on eBay for product and all being sold second hand have broken parts so it's an indicator that product lacks quality! Decided against purchasing product altogether! Avoid wasting money and go elsewhere!

It took us 10 minutes to walk their showroom floor…read more They lack mid century modern furniture. They have too many of the traditional styles and bulky furniture. Definitely not our style.

Firstly ask for Jeff Moses. Great sales associate. Even…read morethough I came in with one idea of what I wanted, a free wandering around for a bit on my own, I found something better. Jeff helped me weigh the pro/cons and out the door! Good natured sales person who made the experience way better. Thanks Jeff!

We went into furniture row this afternoon looking for a chair for my husband. And they had a pretty…read morelarge selection of chairs. And the lady who waited on us was wonderful. She worked with my husband until he found the exact chair he was looking for. And it was at a great value too. We are very pleased at the service and the value we got. I would recommend this place to anyone looking for furniture.

bought a Lazy Boy recliner from them and it is not a good chair. The manager refused to work with…read moreme on exchanging it for a different model. Also, we wanted a different color from what they had in the store so they ordered it making it a custom order, but, the color was wrong and they still refused to work with me. I won't ever go back

I have to hand it to Pottery Barn and Pottery Barn Kids over the years. They have done a fantastic…read morejob keeping up with the times and keeping people on the forefront of times with their home decor. If you're not a do it yourself person, now they even have design services to help you out. On this visit to Pottery Barn Kids I learned a few things. One of the things that I learned is that they have branched out into customizing dorm rooms for college kids. They have a whole service that will design your room for you or you can buy pieces in the stores for your room. What a great concept! I know when I was in college I did not have a clue on how to decorate my room. Consequently, it was Joel drab and boring. These folks could really help me out if they would've been in existence back in my day lol. Although my kids are grown, it was fun to shop and look around at what the latest offerings are today. I do have grandkids, so the possibilities are still there. It's just I'm not the decision-maker anymore. Lol. Some cool things that I loved for nurseries were that they had cloud pendant lights, and a moon light as well. I was thinking how much fun those could be in decorating a nursery. When I was there, they were kind of closing out their summer offerings, and beginning to put out their fall and Halloween decor. I am a big fan of Halloween, so I was kind of thrilled to see their decor that they were coming out with. They're very nice sales. Staff told me that over the next few weeks they would be continuing that phase and that they would be a lot more fall and Halloween decor coming out. I would be remiss if I did not mention the great customer service in this place. You are typically greeted as you enter in the door and welcomed to the store. It's not a cheesy sales person greeting like you're get in some places. It's a genuine. Hey, I'm here to help you if you need any help. Anyway, it was a very enjoyable trip to pottery barn kids, and I think them for letting me dream about the possibilities! Review. #2093

It's been years since I have been in a Pottery Barn Kids store, and I forgot how wonderful it is…read more My kids are all grown, but I stood there trying to figure out why I would need to buy new kids furniture. Their designs are whimsical and fun, and the bedding and curtains are vibrant and lovely. The staff was very friendly, and answered my questions quickly (I wanted to know when their Halloween was coming in). They do have a few Halloween decorations, and I was told more is coming into the store soon.

I attended the little wooden penguin this past week for a painting event which I was a lot of fun…read more They have a lot of beer and wine on tap and have a roomy interior, patio, seating, and putt putt available. They have a store within it that has antique items for sale as well, which is fun. They had a pizza food truck set up outside and we enjoyed it! I will definitely be by again in the future !

Family owned, fantastic service and even better interactive nights. Food they serve is good as…read morewell, things for adults and kids to do! Yes yes yes!!!

After a bad experience with The Colony location we came to the Frisco location. Our salesman was…read moreDaniel at Frisco. Look for him when you want a honest salesman that tells you everything upfront like the 48 hour rule. Unlike The Colony location whom lied about splitting commission because our original salesman was not there the day we returned and wanted him to get credit for the sale. We were not told about the 48 hour rule as well. We asked if we could change our minds without penalty and Brian Torres said yes which was another lie. The Colony store then said we can give a credit and not return our money so we spent it at the Frisco location and brought more items. Daniel at the Frisco location service was excellent and he took his time with us so we made excellent selections.

We went in on Saturday looking to purchase a set of chairs and a buffet. We weren't 100% sold on…read morethe chairs so we had the sales associate help us with finding them online in case we ended up wanting to purchase. He showed us which chairs to get and we actually ended up on getting them within the next few hours. We decided on pickup to avoid an $89 delivery fee (had to find a truck to pick them up as we don't own one). When we brought the chairs home, they were the wrong ones. We now have chairs that are the wrong color (the sales associate told us the incorrect color to order- apparently the chair we saw in store isn't available until 5/24) we now have to find another truck to deliver the items back to the distribution center (45 min drive from my house) or pay $89 for your team to come pick it up. This is completely unacceptable and I will be telling ANYONE I know to avoid shopping at rooms to go and especially this location.