I wasn't going to write a negative review because I absolutely adore Amanda--she's been amazing,…read moreand her services are the only reason I stayed as long as I did. However, the way I was treated by the office was beyond unacceptable. I've been a loyal client since COVID, long before the office was even built. I've done the VIP facial membership, peels, and other services. Over the years, I've been canceled on numerous times--sometimes multiple times for the same appointment, even last minute--and I've always been understanding and flexible. On the rare occasions I've had to cancel, including last-minute due to illness, I've paid the full appointment price plus tip without complaint. While Amanda was on leave, I was booked with a newer esthetician (who I believe also handles administrative work and bookings). She performed the worst facial I've ever had--including failing to even power on the Bioloft machine. I kindly informed Renee, the owner, but still paid in full and was not even offered a replacement service. Recently, I've been dealing with serious health issues, including possible lymphoma/breast cancer. I woke up the morning of my scheduled appointment with a 103.6 fever. I immediately called, texted, and emailed the office. Rather than being met with compassion, I was met with rudeness and told I would be charged the full amount because I've had too many same-day cancellations. I even offered to come in sick to avoid the charge, which was declined. I strongly suspect the same esthetician who botched my facial was the one responding anonymously through the office text, as they avoid accountability by using no names or signatures. When I informed them I wanted to cancel my membership due to the poor treatment, they simply replied that it was 'for the best.' They then continued to antagonize me via text, even after I asked for all communication to cease. To make matters worse, they took my $150 membership credit for the month and canceled me without providing the service. After years of loyalty, it became clear they didn't value me as a client--likely because I don't fill my face with Botox and filler like their higher-paying Montgomery clientele. I also don't purchase their overpriced skincare, but I did invest in regular facials, massages with natural upgrades, and referred many new clients their way. Apparently, that loyalty meant nothing. If you're looking for a place that values relationships and treats all clients with respect--not just the ones spending big bucks--do yourself a favor and take your business elsewhere. There are far better, more ethical businesses out there

I've been going to this salon since June I think. I signed up as facial club which I get 1 facial…read moreevery months. It's been great, my skin condition is good. I also bought woman's hair growth natural herb medicine, it works well. Last time I tried medical massage because I have chronic neck, back, hip problem. It worked really well. There's lots of skin care products as well. I highly recommend this place.

Does the owner talk to anyone besides her clients? One feels lonely in such a large empty place.read more

This is a wonderful salon! Kyle spent 3 hours on my hair and I look 20 years younger. The salon is…read morevery clean, they are very aware of all the COVID protocols and the chi is great. I cannot recommend this salon enough!

I learned that Pure Beauty had retail items and immediately added their Cryotherapy Face Ball to my…read morecart. It's an awesome tool that every skincare lover needs in their life. I haven't been able to get in for a skincare service, but I am definitely going to in the future!

My skin is glowing after using these products! The best part for me is being able to go out without…read moremake up. I've never felt confident to go sans makeup since I was a teenager.

I've gone to Michell's for a long time, but not that often . It always feels so pampering to get a…read moremanicure and pedicure. Plus, it makes me feel a little more polished - pun intended

Timely and professional service Would recommend the service…read more Salon's atmosphere was inviting

I called this morning and was able to get an early afternoon appointment for a lip and under arm…read morewax. I arrived a few minutes early and was seen promptly at my appointment time. The facility was clean and my wax was quick and looks great.

did not get what I asked for, don't ever go there for a tint. I don't think she was very…read moreexperienced.

I was recommended to the Face & Eye Aesthetic Center by a professional after mentioning that the…read moretypical facials with abrasive exfoliants did my skin more harm than good. She suggested that I try dermaplaning with Renee. I did and am so very happy with the results. The process can be a little intimidating (they use an instrument called a dermatome that looks like a small scalpel), but painless and well worth it. I returned to work immediately afterwards, and have received several compliments on my skin. Before leaving, I purchased a package, and will be returning monthly! BTW, Renee is awesome.....she is extremely knowledgeable and consultative.

Best experience I ever had with getting a peel!read more

I had my first facial done here and feel pretty happy with all the technology of skincare. The…read morehospitality was good. The esthetic bed turns into a chair so you don't need to get up on the bed. There's a hot pockets for hands and feet which make you feel very relaxed. There's also skin care of peach which you can use for daily routine. Seems like one of the best facials they provide here.

I have been a client here for many years. My skin continues to get better even as I age! Hands down…read morethe best facial anywhere. All the girls here are amazing. I have recently started using Audrey as my previous esthetician is no longer here and I am enjoying my facials more than ever. Audrey is amazing and the massage part of the facial is the best I have ever experienced with her. I also highly recommend buying the full monthly package so you can also get all of the products included to use daily - they have made all the difference. I am in my mid-forties and don't even wear foundation any longer. I definitely know the products have led to that! It doesn't happen overnight so stick with it. My skin completely changed after about 6 months of being under Peaches care. My favorite part of the facial is the micro-current. Be sure you don't skip that part!

Eyebrows really impact looks. When I was young (I'm 53 now), I wanted thinner brows, so I plucked,…read morewaxed, and did electrolysis as needed. In my early years, they looked great! Then they started naturally thinning from age, and the tails virtually disappeared... I first noticed it in pictures, when my eyebrows were only visible from the nose to my pupils--not a good look. I decided on permanent makeup and just had my eyebrow touch up with Nikki three days ago. They look amazing!

Makenzie is amazing! Her facials are so relaxing I usually end up snoozing on the table. My skin…read morehas been glowing ever since I started seeing her. She always checks in to see if I have questions and greets you with the biggest smile. Highly recommend!

Terrible/rude pharmacy. Acting as manager because they don't have one. The man is very rude and…read morecondescending to customers. Thinks he is right. It took 2 trips , 4 calls to Walgreens, 3 to dr. Office, oddly enough 1 to Kroger's. Where I have never gotten a script. Kroger had to call Walgreens and help them figure out what happened. He had even told us it was being billed to Kroger.

Tried calling to ask a question, put on hold, she came back to the phone moments later to let me…read moreknow she needed a few more minutes she did that twice and the third time the someone came to the line I was just hung up on. Mind you 7 minutes of waiting just to be hung up on is rude asf. I called back and was abruptly placed on hold again so I just hung up I didn't wanna hold again to be hung up on again, I didn't mind waiting I get it everyone is short staffed these days and maybe they were busy I work in retail I get it but maybe you should advise your employees that if that in fact is the case and noone is available to address callers atm then politely say that it's really simple..." ik sorry we are extremely busy rn with minimal help can your please try back in 30 minutes and I'd be glad to help you.." oh and another thing totally forgot about this lol both times I called the same girl answered the phone like she was at home! She said "hello"!? I said umm hello is this Walgreens!? Like just don't answer the phone at all like did you forget your at work!? My guess is she's hoping folks think they got the wrong number and just hang up!! Ok that's all rant over I don't know what yall got going on but i know it's not customer service/ work!