The care I received was excellent, but the admin is abysmal. Refused to bill my insurance, instead…read moresent my account to collections.

The doctors and nurses are very caring and professional. The staff is welcoming and always have a…read moresmile when they are checking you in at the clinic. I am very pleased with the care from Dr. Sidhu and Dr. Shammas.

Dr Shah is one of the best after going to many Dr's to get to the bottom of my illness I finally…read moregot it fixed.. where others were quick to give up Dr Shah kept at it using conventional medicine and non-conventional to get me back to normal!!

Dr. Shah helped not only me but others in my family address issues with leaky gut, chrones as well…read moreas severe B12 deficiency. I've worked with specialist as well as functional medicine doctors in at least 4 states and I can say that Dr. Shah is one of the best. I would recommend him to every and anybody and his bedside manner if very reassuring and calming. He knows the gut! Go heal!

My wife and I have been seeing Dr. Pomilla Kumar for years now and we both really like her. She…read morealways has time to answer questions and I never feel like she is in a rush to move on to the next patient. The down side of that is it is not too uncommon for her to be running late. I don't get angry about it, though, because I know the reason for that is that she will NOT rush ANY visit WITH ANY patient. Over the course of the day enough people think of additional questions that keeps her busy answering and she just runs behind. I would rather have to wait longer than normal and have her undivided attention for as long as I need it when I do see her. She has never failed to meet that expectation which is why we have been seeing her for over 20 years now I would say. Despite how many patients she might see over the course of a day/week/or month it never ceases to amaze me how she always remembers bits and pieces of what I do for a living and always asks about my wife. Keep in mind that I typically only see her maybe 2-3 times/year. She must have an excellent memory. We feel fortunate to have her as our primary care physician. By and large I would say that all the staff that I have ever dealt with were equally courteous and kind as Dr. Kumar is. I always feel like I am treated with the utmost courtesy and kindness.

Absolutely love taking my son here they are so kind and so take well care of my son. Front desk is…read moreawesome

Staff was amazing! For a colonoscopy it was a 'breeze'. Pleasant crew working my procedure. Thank…read moreyou to everyone there.

I have worked in healthcare my entire life and have NEVER experienced such lack of professionalism…read moreor laziness! The doctors are educated and do what needs to be done, but in order to reach the nurse you have to practically threaten to go personally into the office. Repeated calls go unanswered, medications go without being called in, prior authorizations go unauthorized and people suffer for months without any significant help. My husband has been dealing with this office for almost 2 years and they refuse to refer him to another doctor because "They will only do what I am already doing". Exact words! He can't take the chance of not getting the meds he desperately needs if he were to stop going to this office. He is severely depressed because this has been going on for so long without any relief. I promise I am not someone that complains a lot. Like I said, I work in healthcare and understand that it is hectic and unforgiving at times, but this is like nothing I have ever seen!

just as i rated his care "great" (actually, i'd describe it more along the lines of exemplary) i…read morehave to ask if you feel his success could be attributed to his magnificent assistant, janet ... admit it, folks - they're dynamite!!! they're warm & welcoming without losing any level of professionalism. due to a death in our family i am now residing in california and am so far not jumping for joy at the thought of becoming knee-deep in hoop-a-la searching for "dr. right" ... wish me luck!

I was lucky enough to get Dr. Keeven as my personal physician. He has always taken time to answer…read moreany questions. I have never felt rushed. Along with Doctor, his staff is excellent and very friendly. I plan on keeping Dr. Keeven as long as I can. I am sure a doctor of this quality will fill up fast.

Today my appointment was at 1:20. I didn't seem until 1:30. Every time I have an appointment I have…read moreto wait at least 5 minutes. My instructor has me do a small leg exercise (5 leg lift on each leg, 3 sets) he goes to the back room doing what I don't know. Gone for 7 minutes leaving me just sitting there. There are other things but this is getting to wordy.

Rock Valley is the best. Their staff is so nice and helpful. Kristen is my therapist and she is…read moreAWESOME!. She knows exactly what I need to regain my full mobility. This place ROCKS!

I go here for regular cath changes. Find them to be a caring staff whom I have come to know quite…read morewell. Dr. R a great guy!

After asking questions about FMLA and WI for work for a surgery that was getting done soon. I was…read morenothing but nice, calm voice, no cussing, nothing. After asking questions, my answer was "that is not my problem" "click" totally rude, they are there to help answer questions and help you through any paperwork, to make sure things are done correctly on their end. Maybe if I could have talked to the doctor about my questions, then I would have my answers.