Ross visited us and he is an outstanding Director of Business Development, very warm and he knows…read morethe business. He is very passionate about his work. It was great to meet him and knowing about your facility.

Dr. Ngo and Ross visited me in the hospital and assisted with a safe transition to Richmond Health…read moreCare Center. Great facility and great experience so far, only staying i found that this place with all staffs are very professional, the team and I will make my rehab productive.

I manage a small team that sees patients with this nursing home and it really is horrible. The…read morestaff are terrible, they act like children. Locking my team out at times and even keeping them in the nursing home as they (the shitty staff) hold the passcodes. Also talk about filthy, just a matter of time before the news pays them a visit. *Wink*

This is an older facility but we found it clean, well maintained with very caring and attentive…read morestaff; and only two blocks from my parents home. I guess the first thing I noticed here, above all else, is the Residents are happy. Residents support, encourage rehab and check in on each other, and encourage others to join in on group activities. You hear stories and laughter while their playing bingo or watching TV together. My father spent 6 months here after a life threatening 12 foot fall with complications but recovered and went home. Now after a couple years he's a permanet resident with Alzhemiers. My mother was just admitted on Tuesday. She fell, broke her hip and femur and undergoing rehab here for the next 5-6 months. Another plus, both my parents and family appreciate is 24 hour visitation. As long as you're respectful of the time you can visit at 6:00 am and have breakfast with residents or spend a late night if you or Resident needs. Very accommodating for family and friends with varying schedules. All of the staff, from the Directors, Nurses, CNAs, to housekeeping are very nice to my parents along with all residents I see them interact with. As you walk toward the entrance patients are sitting outdoors on the covered porch enjoying the beautiful rose garden following the front lines of the building. As you enter the building you step into the Common Area with comfortable chairs, a large sofas, several 5 ft. round tables/chairs for residents and families to gather at. My favorite is the monstor size flat screen TV. Large enough everyone in the room can view if they want without sitting on top of others. As you walk in the Nurses Desk is straight ahead. The facility layout resembles a circle with 6 spokes with each spoke being a resident hall with the nurses station being the center spoke. They provide most, if not all, services most residents require. They provide residents transportation to medical appointments if scheduled ahead of time. This is a short or long term rehab facility providing Physical, Occupational, and Speech Therapy onsite, daily recreational activities, a specialized dietary service along with transportation. I know this is wordy but just one last thing both Dad, Mom and the entire family found beneficial and enjoy daily. Next door is a fairly large, shady green space with a paved walking trail residents and family can use. This was so important to my father since he loves being outdoors. Being paved makes for comfortable walks in his wheel chair with benches along the way for those needing as they build up their stamina. After weeks in the hospital he enjoyed us removing his socks and shoes so he could put his bare feet in the cool grass while enjoying a beverage. We've had several family picnics under one of the big shade trees while the little ones ran off all that stored up energy on the trail. Thanks to all the staff who make Dad's &Mom's stay as comfortable as possible while taking great care of them.

Brought my 88year old mom here for 2 1/2 weeks of rehab physical therapy after knee replacement…read moresurgery. I cannot speak highly enough about the staff and the care they provided! From the facility director to the head nurse to the nurses & aids everyone not only did they do an outstanding job but they ALL built relationships with me, my sister and my mom! We were constantly asked by the directors and nurses how our experience was! I have had experiences with other centers and I can 100% hands down say that this is best facility from Rosenberg to Sugarland! First, I will warn that the decor is, shall we say, outdated.... But don't let that deter you! I would so prefer great attention to my family member than attention to decor. The rooms are set up for double occupancy so more than likely you will have a roommate. The staff is constantly available, many times I walked in and there was either a nurse /aid in her room attending to my mom or sitting right outside her door doing reports. Everyday M-F there are 2 very talented physical & occupational therapists onsite working with patients and my mom's knee recover was swift! The staff also organizes 1 hour of bingo everyday of the week mid afternoon in the dining room & the patients really look forward to it! The food - I was really impressed with the quality of food, even the hamburgers were home made! And a good variety of meals/ sides/ desserts. And after hours/night (at the nurses station) the cook made chicken salad / tuna salad / pimento cheese sandwiches plus a bunch of chips, cookies & bananas for the patients to snack on. The staff also organized my mom transportation to and from follow up doctor visits all I had to do was meet her at the doctors office! I cannot Thank you enough Fort Bend Healthcare Center - you took such good care of my mother!

Patient care is very poor. Chose this center because of the reviews. After looking at how the…read morepatients were treated. Went back and noticed that the 4-5 stars were from staff or customers servicing the facility. Not patient care.

My Mom had Alzheimer's for the last 5 years of her life. As those that have experience with this…read morehorrible disease you can imagine the emotional pain & helplessness associated with type of situation. We're at the point now that my Husband & I are considered the sandwich generation. We have older children that are not quite on their own yet & aging parents that need assistance sometimes. My Mom was diagnosed with Alzheimer's when she was 75 years old. Each day was different & had different challenges. Some days she was great & others she needed help eating. The care she required was more than my Dad was physically able to administer. We found an adult apartment in Sugar Land for my parents. They both moved in with the belief my Dad would just need to hit a button when he needed help with my Mom. Unfortunately they were only in Landon Ridge for 6 days. My Dad was frustrated with the response time & left the facility after only 4 days. We decided my house was the best option. We brought in several home healthcare providers to evaluate my Mom. They all agreed that Pallative Care was required. I had zero experience with pallative care prior to my Mom. And when the bath aids left us some adult diapers & wet wipes I was ecstatic. Less things for us to buy later. My Dad was never thrilled with the Chaplins that came over and although we were not in denial discussing EOL was not our favorite topic. Discussing funeral arrangements and our faith with strangers was very uncomfortable and I quickly eliminated that part of Mom's treatment. I was getting frustrated because my Mom has a pressure ulcer on her heal & we needed wound care twice a week. I finally called the offices of the provider & asked that a care coordinator come by to discuss our situation. We went through 4 different palliative care providers before finding Fremont. The turnover in the industry is horrible. Just when you get a great nurse or care team, they leave or change companies. When Fremont was recommended I am sorry to say that I literally grilled them. I wanted details about the wound care, the care team, & what would & would not be provided. The Director at Fremont was so thorough & caring. She seemed to really care not just about my Mom but about my Dad & I being happy clients too. They even hired a bath aid we were previously using so we could continue with some kind faces that we were building relationships with. I can honestly say that Fremont took a lot of stress off of a very stressful situation and we highly recommend them. I pray others don't have to go through the bumps we did and just start off with Fremont.

Completely disappointed with the service provided by Fairmont Hospice during the final days of my…read morehusband Paul's life. One of the reasons we accepted their services was because they told us they had Spanish-speaking staff, but not a single person spoke Spanish. During one of the most difficult moments of our lives, communication was extremely hard and stressful because no one could properly communicate with our family in our language. We were never properly instructed on how to administer my husband's medications, leaving me confused and unsupported during an extremely emotional and painful time. The nursing care was poor. Many times, if we did not specifically ask for vital signs to be checked, they would not do it. The hospital bed they brought looked old, worn out, and dirty. There was very little communication and absolutely no compassion. The most painful part was after my husband passed away. Paul died at 7:51 PM, and hospice staff did not arrive until 10:44 PM. They then documented his death as 10:44 PM, which was simply the time they finally arrived. They appeared rushed and eager to leave instead of supporting the family during such a devastating moment. To make things worse, after my husband died on Sunday, a nurse still showed up on Tuesday as if she was coming to bathe him. That alone shows the lack of communication and professionalism within this company. This experience added unnecessary pain and stress to my family during one of the hardest moments of our lives. I would not recommend this hospice service.

My daughter and I always come here for emergency care when it's needed. The doctors and nurses are…read morealways amazing and wait times are mostly short- it's a hospital, after all. Some test results take time to process. Recently, my best friend and roommate became very ill. We came here first because it was the only hospital that took his insurance. They were very fast at starting testing and diagnosing the issue. It was a weekend, so admissions people were not there. The doctor found a way to get him admitted and start care that same day- within a few hours. After a few days and several imaging tests, the surgeon found he could not do the surgery my friend needed. So the case manager jumped on it right away, sifting through the numerous lists the insirance plan gave him. I'm not going to get into this insurance plan's foolishness and stalling, but they found a facility that could do the surgery and take his insurance as well. It was a long road we are still on to recovery and we are both very grateful to Oak Bend doctors, nursing staff, and administration for all their hard work. I never could have sorted through that paperwork on my own and my friend would not be on the road to recovery without the care he received here. Thank you all so very much!

The staff here is amazing,compationate, helpful, friendly..place is kept cleaned. I'm actually…read more going to miss these people!!