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    Par-Gas

    5.0 (1 review)

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    4 years ago

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    Ken and Kerrie's - My new front load Speed Queen washer and dryer

    Ken and Kerrie's

    3.7(6 reviews)
    18.5 mi
    $$$

    My husband and I spent more than a month researching washing machines after our 5-year-old…read moreWhirlpool died. We decided on a Speed Queen as they get the best reviews for longevity. Today, we decided to bite the bullet and head out to stores that claimed to carry Speed Queen. Best Buy lists them on their website but have none in inventory. You'd have to order them and wait for delivery -- one to 2 months. Same with Home Depot. But, Ken and Kerrie's had a set in stock -- they were actually less expensive since they didn't charge for hauling away the old set and included hook-ups. But best of all -- they delivered the set to our home three hours after we swiped the credit card. Tonya handled the transaction and was so pleasant and extremely helpful. She warned us that the Fruitland Park stored doesn't service the machines but -- that's no difference from Big Box stores. We bought a washing machine and dryer, had it delivered and installed and I'm already on my third load of wash -- all in less than seven hours. As a sidenote, the last time we ordered an appliance from Lowe's, the company set up a delivery date -- and did not deliver -- THREE times over the course of two weeks. Our experience with Ken and Kerrie's (and Tonya along with the pleasant deliverymen) is ... pinch us... we can't believe what a smooth transaction this was!

    A couple months ago I purchased a Speed Queen washing machine for over $1600. The owner said this…read morewas a commercial grade machine that would last for 15 years. It has lasted a couple months and now it isn't working right. It keeps spinning. When I spoke with the owner she told me to contact Speed Queen directly. They don't answer the phone. I went to their website and searched for local places to repair this machine since it's under warantee. Only one place will service our area and they can't come out for almost 2 weeks. Their driver/repair person only comes to our area every so often. I just called the store asking for help and spoke with someone who was very rude. It wasn't the owner. She told me to contact Speed Queen even though I told her nobody is there to help. She is unwilling to help me. They made their money on this sale and don't care about helping me now.

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    Ken and Kerrie's
    Ken and Kerrie's
    Ken and Kerrie's

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    Mr. Appliance of Hernando and Citrus Counties

    Mr. Appliance of Hernando and Citrus Counties

    1.0(1 review)
    32.1 mi

    The entire repair process was questionable. The washer was sold as 10 year major components 5…read moreyears full warranty. 4 years in it stops spinning at high speed. I called the warranty/ Maytag number and am told that since I didn't purchase the Lowes "extended" warranty I was out of luck! Excuse me, what part of 5 years parts & labor from Maytag (its the Commercial model) would have me buy a 3 year overlapping warranty. But, Mr Appliance sent a tech. He listened to it running for about two minutes, said "Ive never heard that sound before?" And tells me the motor is out, ran no codes or any troubleshooting? Came back in with the estimate of $768. To fix a washer UNDER WARRANTY. ($975. Washer, 4 years old.) They charged me $125 for the service call but we're "supposed" to deduct it from my final bill. Ended up costing me 570 More to have them fix it . He replaced a perfectly good motor (and took the old one with him, even when I asked for it to be left, since I bought it. He ended up using process of elimination to decide it was the plastic gear and he "happened" to have a spare... for $80. Once that one piece went in. Ran perfectly. No break 9n the bill, no warranty help from Maytag. Didn't even deduct the $125 at the end. Done fighting both.. cut my loses and just let everyone know to avoid Both. Especially Maytag washers. ​

    From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Spring Hill you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

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    Mr. Appliance of Hernando and Citrus Counties
    Mr. Appliance of Hernando and Citrus Counties
    Mr. Appliance of Hernando and Citrus Counties

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    Par-Gas - appliances - Updated May 2026

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