I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

We purchased a refrigerator yesterday afternoon at the Fruitland Park location....today at 11am,…read moreConnor and Sterling came with our new one...they were amazing getting the old one out and the new one in...they were best delivery persons we have ever dealt with....professional and friendly as well know exactly what they needed to do....in a record amount of time. If we could give them a 10, we would.

I would like to THANK LUIS PUJOIS for taking care of my issue with my microwave and I am very…read moreappreciative for him and the time , effort that he put in to my concerns. The gentleman who took care of the issue was very knowledgeable and professional.Thank You AGAIN LUIs Pujois!

On time , all proper equipment. Fast and efficient. Fair price…read more Village duct cleaning for dryer done properly.

I have multiple appliances that need repair. Mr Eric was very professional and polite but the…read moreamazing thing was he was able to diagnose 5 major appliances very quickly. And when I got the estimate, I was even more impressed. Great locally owned company.

My husband and I spent more than a month researching washing machines after our 5-year-old…read moreWhirlpool died. We decided on a Speed Queen as they get the best reviews for longevity. Today, we decided to bite the bullet and head out to stores that claimed to carry Speed Queen. Best Buy lists them on their website but have none in inventory. You'd have to order them and wait for delivery -- one to 2 months. Same with Home Depot. But, Ken and Kerrie's had a set in stock -- they were actually less expensive since they didn't charge for hauling away the old set and included hook-ups. But best of all -- they delivered the set to our home three hours after we swiped the credit card. Tonya handled the transaction and was so pleasant and extremely helpful. She warned us that the Fruitland Park stored doesn't service the machines but -- that's no difference from Big Box stores. We bought a washing machine and dryer, had it delivered and installed and I'm already on my third load of wash -- all in less than seven hours. As a sidenote, the last time we ordered an appliance from Lowe's, the company set up a delivery date -- and did not deliver -- THREE times over the course of two weeks. Our experience with Ken and Kerrie's (and Tonya along with the pleasant deliverymen) is ... pinch us... we can't believe what a smooth transaction this was!

A couple months ago I purchased a Speed Queen washing machine for over $1600. The owner said this…read morewas a commercial grade machine that would last for 15 years. It has lasted a couple months and now it isn't working right. It keeps spinning. When I spoke with the owner she told me to contact Speed Queen directly. They don't answer the phone. I went to their website and searched for local places to repair this machine since it's under warantee. Only one place will service our area and they can't come out for almost 2 weeks. Their driver/repair person only comes to our area every so often. I just called the store asking for help and spoke with someone who was very rude. It wasn't the owner. She told me to contact Speed Queen even though I told her nobody is there to help. She is unwilling to help me. They made their money on this sale and don't care about helping me now.

Very prompt service excellent communication with arrival times…read moreVery open about the estimate before they perform the work Very efficient and kind service tech name, Alexiey

Sky Breeze Tech came today to assist us with our dishwasher…read more It was leaking from the bottom so we cleaned the filter and the trash disposal but that didn't work. Thanks to Yelp projects, I got connected to Sky Breeze Tech. Alex came over and got right to work to diagnose our dishwasher issue. It was the gasket that had to be replaced. He took care of it and it is not leaking anymore.

The entire repair process was questionable. The washer was sold as 10 year major components 5…read moreyears full warranty. 4 years in it stops spinning at high speed. I called the warranty/ Maytag number and am told that since I didn't purchase the Lowes "extended" warranty I was out of luck! Excuse me, what part of 5 years parts & labor from Maytag (its the Commercial model) would have me buy a 3 year overlapping warranty. But, Mr Appliance sent a tech. He listened to it running for about two minutes, said "Ive never heard that sound before?" And tells me the motor is out, ran no codes or any troubleshooting? Came back in with the estimate of $768. To fix a washer UNDER WARRANTY. ($975. Washer, 4 years old.) They charged me $125 for the service call but we're "supposed" to deduct it from my final bill. Ended up costing me 570 More to have them fix it . He replaced a perfectly good motor (and took the old one with him, even when I asked for it to be left, since I bought it. He ended up using process of elimination to decide it was the plastic gear and he "happened" to have a spare... for $80. Once that one piece went in. Ran perfectly. No break 9n the bill, no warranty help from Maytag. Didn't even deduct the $125 at the end. Done fighting both.. cut my loses and just let everyone know to avoid Both. Especially Maytag washers. ​

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Spring Hill you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

Amazing service! Repair man was very knowledgeable also helped us with some other minor issues on…read moreother appliances during repair visit. He was on time and called 15 minutes before he arrived. Very professional. Would definitely Recommend! This is great service and customer satisfaction at its best!

From the owner: We are the affordable choice for Sumter County.read more

The most honest company I have had the pleasure to work with in years! Samuel and his wife were…read moreable to repair my refrigerator for 60% of the original quote by my first estimate. Samuel called me daily to let me know the status of the part we were waiting on and actually had my appliance repaired one day EARLY as he brought the part directly from shipping to my home for installation. They save me hundreds of dollars and got the job done early and efficiently. My wife and I are so happy that there is finally a family run business that listens to the customer and treats you like an individual and not just an invoice number.

Purchased a refrigerator in October 2017 paid $275, broke in May 2018, they came and fix it and…read morecharged me $185 20 days later broke down again and they want to charge me again, on tap of that when I called them to tell them what happened they picked up the phone with no problem and the lady told me , I will call you back in 15 minutes, After that, they never call for several hours and I have to tell someone else to call from another number because they won't pick up the phone when I was calling from my phone(obviously they was looking at the caller ID) Quality used?????????? BAD BUSINESS , won't recommend to anybody

We have a Lennox HVAC in the home we just moved into. No service records from previous owners so…read morescheduled DeSantis for service. Dennis was amazing helping us figure out the system, called for diagnostics on one issue and Abel came within 1/2 hour. Problem quickly identified and fixed (previous owners incorrectly programmed the thermostat causing heat not to fire up). Outstanding service response, very reasonable cost. Can't say enough about how satisfied we are.

DeSantis has been excellent for us. We had in 2021 a 4 zone HVAC system put in and the team did an…read moreexcellent job designing and installing. A rare computer board failure happened in the outside unit. The part was on a long back order. This was very hard for us as we had no air conditioning in August of all months. They found us a used one from another unit that got us by until the new one came in. Trane, for our inconvenience, sent us a check for $500 for goodwill. Because DeSantis took such good care of us, we had them install this past summer a new HVAC system in our rental property. I see negative comments here and they all seem to be about the time Mr. DeSantis passed away unexpectedly. The company was going through the transition of new ownership.