This branch of Paperchase is one of the many branches which the company has in the Tyne and Wear region, which includes two in Newcastle, one in Gateshead and one here in Durham as I recall.
I hate to be rude, but sadly this branch is one of the poorest Paperchase stores I have visited in the North East region, I found the product range to be a little bit lacking, even compared to other stores of a similar size, especially my local Paperchase store in Manchester which is one of their three UK flagship stores.
The staff members working seemed rude and ignorant, it just felt like the manager and an employee were doing a stock take, which seems quite unusual and Maverick to be doing this during the middle of the day when the store seemed quite busy too. they weren't there greeting and helping customers, which was a shame, they felt unapproachable.
Due to the slightly poor product range and the actions of the staff portraying themselves as rude during a Friday afternoon visit to this Paperchase branch in Durham, I sadly feel the store deserves a single one-star rating. read more