If you are thinking of a delivery from Papa John's then please make sure you're prepared for a looooooong wait. My first, and last, experience took nearly two hours to arrive. Trying to get through on the phone to them six times to find where the order was (as allegedly it had been 'on the road' according to their app for fifty minutes - it's a five minute drive) led to the phone ringing with no answer. By this time everyone was famished and resolving never to use the company themselves.
The driver when he eventually arrived said it was nothing to do with him, he was just the driver(!) and an email complaint to their Head Office has had no response.
I wish I could say that the Pizzas were (besides being lukewarm, of course) worth the wait but in fact they were no better than any other major delivery chain. Possibly worse but then could just have been the bitter taste from the service.
I will stick with Dominoes after this. Shoddy and pretty dismal local operation and, it seems, a reflection of the company as a whole.u read more