I was in hazard for work and I try to find local businesses to support. This place had good…read morereviews and I wanted to support. Its a small place and the current address I used wasn't the correct one but the place is just down the street. Everyone in there was super nice, I ordered and got my food pretty quick. I ordered 2 sandwiches Da ande - 8.5/10 Peach panini 9/10 My only complaint is I feel the amount of meat is lacking. I'm not one to want a thick sandwich so for me to think it needs more is saying something. This could be a personal preference so I won't let it negatively impact my rating since the flavors are good! Otherwise, I think it's a great little spot and enjoyed my experience!

Good food and friendly people! What more do you need? I like…read morethe feel in the place, since you can look around at the other vendors inside. Unique in such a lovely way. Have been back many times and will again!

As I have a significant number of family members in this area, it always feels like coming home,…read moreespecially at Frances Diner in Hazard, Kentucky. It is actual Appalachian comfort food delivered with genuine, small-town hospitality. This place is a classic, dependable Southern diner--hearty, welcoming, and satisfyingly delicious. The strength of Frances Diner lies entirely in its commitment to simple, traditional Southern fare. The daily specials are the main event, reminiscent of a Sunday dinner at Grandma's house. On my visit, the fried pork chops were expertly seasoned, featuring a tender interior and a crisp, savory coating. The roast beef, smothered in rich gravy, and the fried chicken are notable staples that consistently draw praise. Crucially, the sides are spectacular and feature an impressive variety that rotates daily, moving beyond standard fare to include dishes like fresh green beans, fried cabbage, and homemade macaroni and cheese. These sides are clearly prepared with attention, not just as afterthoughts. For breakfast, the biscuits and gravy remain a standout, maintaining a delightful taste over the years. The only minor deduction is that consistency can occasionally vary slightly when the diner is packed, but the quality always remains high for this style of cooking. The service at Frances Diner epitomizes Southern hospitality. The staff, many of whom are long-time regulars themselves, are incredibly friendly and attentive, treating patrons more like family than customers. Servers navigate the often-busy floor with practiced efficiency, taking orders quickly and offering personalized suggestions. My server was quick to refill coffee and check in without hovering. The only reason this isn't a perfect five stars is that, during peak lunch and dinner hours--which happen often due to the diner's popularity--the kitchen and serving staff can become visibly hectic, leading to slightly longer waits for checks or additional requests. However, the team's genuine warmth and care more than make up for any minor delay. During peak lunch and dinner hours, which often occur The atmosphere at Frances Diner is definitely old-school, local, and welcoming. It has the quintessential, cozy feel of a family-run establishment, complete with a décor that evokes a strong sense of community and nostalgia, featuring memorabilia and local photographs. It's clean and well-maintained and fosters a comforting environment where both regulars and travelers feel at home. The space is functional and focuses on community gathering rather than modern aesthetics. It can be loud and a bit chaotic when busy, but this only adds to its small-town charm--it's the sound of people enjoying good food together. While the dining area is not sleek or modern, it perfectly fits the vibe of a beloved local diner serving classic comfort food. Frances Diner is a must-visit institution in Hazard. It's an honest, high-quality purveyor of Appalachian comfort food that delivers excellent value and genuine hospitality. If you're looking for innovative cuisine, this isn't it. If you're looking for a hearty, traditional meal that tastes like home, served by friendly faces, this four-star gem is exactly where you should pull up a chair.

We came in on Saturday for lunch and both had a 1/2lb cheeseburger with fries. This was the best…read moreburger I've had in years! The bun was buttered and toasted. The burger was griddled and juicy. Yummmm!!! The fries were crinkle cut and piping hot. Delicious!!! Service was great as well! 10/10!

Can not get anyone to answer! Automation saying down load to save them trouble, this is not the…read morefirst time this has happened, I don't know what is going on with hazard Giovannias, but going into the store for service is also a nightmare, they can stick the app and the extremely poor customer service where the sun doesn't shine!!! I'm done with them as a customer.

They were out of wings and still charges me for them. I ordered door dash. They wrote on the…read morereceipt, "we owe you.". Ridiculous

Excellent place to get it how you like it. Clean, friendly employees and fast service!read more

Slowest subway ever. Subs are what you expect but service takes way too long. Go to the one at…read moreWalmart for faster service.

I love the new buffet. Really good items to choose from. If you order off the menu the lunch and…read moredinner options are very tasty. I haven't had the breakfast, I haven't had a meal I didn't like there!

Loved it! They serve REAL food and cooked it in surprising ways that turned out spectacular. It's…read morelike going home (if your mom knows how to really cook). So grateful they wake up early and put the time in to make really delicious food. We will be back! We got the stuffed cabbage and braised short ribs. Mmmmmmm good.

6/26/25 menu update…read more Good food, great prices. Eat here with the family a couple times a month and really enjoy it. Clean restrooms and booths to contain the kids and keep them from running around.

This was such an awesome restaurant! I'm in town from Arizona, and we had a late breakfast. Casey…read morewas so friendly! She was patient with my indecisive children. The food was delicious and excellent price.

I always appreciate that "Big Blue" lives up to its name. And trust me - it has diverse "sauces"…read moreas it claims to. They don't lie.

I went there to get a salad to go. The hostess asked for a tip for taking my money and handing me…read morea to go box. She Asked! Mi mean she did nothing to earn a tip but show up to work. It was a to go order that I got from the salad bar myself!?

The worker Tony I recommend her, she's so sweet. And the establishment is really clean. And the…read morefood is very good please please please come here

1. Older male employee did not know what he was doing. Seemed…read more confused when we were ordering dine in. Said something about me being triple charged. I asked for receipt because I wanted to make sure I was not over charged. He seemed surprised that I wanted it & stated he did not like touching the receipts because the ink gets on his hands. 2. Took 15 minutes to get our order. Did not bring out to us. Lobby was empty and no one in drive thru that we could see. 3. Went to counter to get our order. Everything on tray was wrong. I ordered a fish sandwich/mozzarella fries (4pc). My mother ordered a #1 combo. Tray had 2 packets of mz fries one had 2 qty other had 9 qty. Told me I could take them both. My mom's combo was no where on tray. Male employee struggled to get order right. He could not find ticket & asked if I had my receipt so he could get correct food we ordered. 4. My fish sandwich was not greasy so I could not understand why top of my bun started coming apart as I attempted to eat. It literally was falling apart. My mom's sandwich had cheese on it which she clearly said no cheese. She also said hamburger was cold. I stated to get up & take hers back to counter but she said to let it go. I was not happy with the service of the employee. We looked to see how many employees were actually in there & we counted 4. The lobby was empty & did not appear to have anybody in drive thru. I rarely eat at Burger King but I do not feel like the workers were trained since they could not get orders correct & losing tickets to fulfill the orders. There were like 2 other people in restaurant that had same issue. Orders were incorrect or missing I definitely not go back to this particular establishment. Store #6576 Date: 04/12/2026

I bit into a small pit and broke my tooth on a steak and cheese sub. Had onions bell peppers…read morespinach and nothing that should have had rock hard pits in it. I think that this is a small avocado pit but was the size of an almond and was in my sandwich. Not happy. My tooth ached the rest of the day. Chips were better than the sandwich and I could have just walked back and bought a bag from the Walmart at this location. I ordered this through door dash however because I was at work when this happened. Subways fault not the dasher.

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.

The store itself was clean inside and out but the pumps are filthy. This store offered a different…read morecoffee than the other double kwiks I've been to which is a good thing.

From the owner: Double kwik is your one stop shop for fresh, made-to-order foods such as burgers, sandwiches and…read morebreakfast items and our most popular items -- hand breaded chicken tenders, potato wedges and pizza rolls. Fuel your thirst with our wide variety of fountain drinks, Freezuns, coffee, fresh blended smoothies, energy drinks and more. Double kwik is a family owned and operated business with 40 stores located in Breathitt, Floyd, Harlan, Jessamine, Knott, Leslie, Letcher, Magoffin, Morgan, Perry and Pike counties in Eastern Kentucky and Buchanan and Wise counties in Southwest Virginia. Download the double kwik rewards app for exclusive offers and savings on gas, food and retail items.