I wanted to wait until I moved out to write a full review so I could provide an honest and unbiased…read moreaccount of my experience, from move-in to move-out.
I was searching for my first official apartment as I prepared to move away from home and start my career. Since I was moving to the desert, I wanted to find something close to Rancho Mirage. I toured the majority of the apartments I was considering, from Palm Springs to La Quinta, over the span of three days. I was initially hesitant to tour Canterra because of the reviews I had read on Yelp and Google, but I decided to give it a chance, and I am so glad I did!
Joy was the person who showed me around, and she was incredibly sweet, kind, and professional. She took her time showing me the available units and amenities, and once I toured the specific unit I ended up choosing, I was sold! The move-in process was quick and easy, and most of the communication was handled through email.
I lived at Canterra for 15 months, from 2025 to 2026, with my two dogs, and overall, I had a genuinely great experience. The building I lived in was quiet and primarily occupied by working professionals, although there are plenty of families throughout the community as well. I never had any issues with my neighbors and felt VERY safe living here. There was one incident involving the police in the community, but Canterra kept residents informed, which I appreciated. The gates were also consistently closed unless maintenance or landscaping crews needed access.
I had ZERO issues with bugs or roaches, aside from one instance when I accidentally left my screen door open for a few hours. The maintenance team consists of three men who were always friendly, efficient, and quick to respond, even for the smallest requests.
I lived near the front pool, so weekends could occasionally get a little loud. Personally, I didn't mind because it gave the community a lively, welcoming feel. The soccer field across the way could also get noisy in the late evenings and on Saturdays, but it was never anything I found intolerable. Parking was never an issue with my designated spot, and the guest parking was a huge plus when my family came to visit.
I also want to give a special shout-out to Roxanna! During move-out, she took the time to explain every single charge and walk me through the entire process. She was communicative, helpful, and professional throughout the end of my lease. I was also able to walk through my apartment with the head of maintenance before moving out, and he pointed out the areas that would be inspected. This gave me the opportunity to clean everything thoroughly and know what to expect. Ultimately, I received a fair refund of my security deposit, and I appreciated the transparency throughout the process.
Overall, living at Canterra was a wonderful experience for me personally. It truly felt like home, and I felt fortunate to be part of such a positive community during an important transition in my life. I am grateful to the entire Canterra team for making my first apartment experience such a good one.
Thank you, Canterra team, and especially Joy and Roxanna! You both made a lasting positive impression on me, and I truly appreciate it.