I purchased a charm from the Pandora located in Fisketorvet Mall, the Danish girl working there was so pleasant, kind, helpful and warm. She smiled and was very approachable. I went Stroget and purchased a charm from Tiffany, which I liked a bit better. So I went to this Pandora store in Stroget to return the charm I had purchased at the Copenhagen mall. When I walked in there were two girls working. One Danish girl and one Chinese girl. The Chinese girl looked at me and I said I need to return something. I walked over to the cash register and no one came over to help me. I looked back at the two girls and he Chinese girl just stared at me. I walked over to her and said "I need to return something, is someone going to help me?" She walked over to the cash register and made he return. She didn't smile, wasn't friendly at all. What a horrible interaction. The Danish girl at the Copenhagen mall was amazing. Then this Chinese girl was cold and definitely not friendly. She needs to learn customer service skills. A terrible representation of Pandora in my opinion. read more