Ordered to go a few nights ago and I just have to say the service here is the best out of any location I've been to in the past few years. Everyone there was incredibly nice and accommodating. The food was fantastic as always. I am so excited to try some of the new items on the menu next time I'm in town! read more

I hadn't been to PE since we moved to the area & had it delivered.The food containers were small as well as the food content for ordering Biggie Plates. Definitely not worth the money I paid. All they've done is shrink the container, cut back on the food and raise the prices.The Honey Walnut Shrimp was fine. The Orange Chicken was dry. The rice and broccoli were under-cooked. The Spring Eggrolls were runny. I called them to tell them they did not bring two large orders of the crab rangoons and I wanted a refund. Christa the manager tried to get us to come and pick up what they forgot to bring me and I said no. I will never order from them again. read more

A kind friend decided to buy me the teriyaki chicken with fried rice or something and it was all bad. The chicken was watered down possibly day old chicken and the fried rice could have been softer. It's in the can I'll go to Pizza Express smh read more

We had Chow Mein delivered. We didn't get Chow Mein We received Lo Mein. Terrible. We write a letter to complain - no answer... read more

Found out they now have hot orange chicken and it was delicious. It happened to have just been made so it was fresh as well.

Only Chinese food I eat. Consistently the best! I had never been to the Lakeland location and although I had longer than usual wait because the entrees I wanted were looking a little dried out so I opted to wait for fresh and it was worth it. I had 3 entrees, kungpao chicken, teriyaki, & orange chicken with fried rice, a chicken egg roll and of course the fortune cookie. All were cooked to perfection! Restaurant was clean n the servers were friendly. read more

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This was our first trip here in a long time and unfortunately, it was a bust. It's like someone failed to clean the grilled chicken it was very fatty. All 3 of us got it and didn't eat more than half of it. The orange chicken was okay at best. My wife and daughter didn't even like the fried rice. On a positive note, the young man working the drive-through window was super friendly and probably the best part of the experience. read more

Two of us ordered the cub meal with lo mein and teriyaki chicken (no sauce). Noodles were mediocre warm, chicken had a lot of fat (not edible) - no fountain Diet Coke or diet Sprite, no unsweetened tea. Other person ordered the chicken w/green beans and Lo mein and both items were both cool. Not what we are used to at south Florida Ave panda. read more

We came to this location but... Is this place even open??? No customers and mop with a bucket right in the front door on a Saturday afternoon when they should be super busy. No staff on sight, we left ! read more

New location in town. Food is a step above mall Asian but not too far. The pricing is definitely reasonable and portions adequate. The staff was friendly and offered samples of the food. North side location a bit better but its decent here. If you haven't tried panda express yku should. Its decent food at a reasonable price read more

Panda Express - Kung pao chicken with fried rice - Chinese Near Me - Lakeland, Florida

So delicious! I loved the orange chicken and white rice. I can't wait to come back to my new favorite "quick bite".

My sons and I had a great time at this location! The staff, and food was great and the dinning area was clean!

Desperately in need of proper management. Essentially run by teenagers who went thru Panda's rigorous 30 minute online training. If you do the 60 minute training, congrats you are the new District Manager and Head of Food Safety. Been here several times, and despite ordering online and arriving at the assigned time, the food is never ready and there is always a problem on their end. Then when your order is finally ready, the food is cold - how do they always manage that? I can tell you. They will pack up your oder while they wait on an item which could take 5, 10, 15, minutes while the rest of your order waits and gets cold and gummy. So if you do order from here know two things: 1. this will be far far worse than other Panda's you have been to; 2. If you order online, whatever time you are told it will be ready, add 30 minutes to it, and then 10 minutes additional wait time once there. Enjoy your ice cold food. read more

I will NEVER order here again. Ever. Half don't speak English. The ones they do aren't very bright I was charged for food I didn't order. Stood waiting for 10 minutes on a manager who had better things to do. Waiting for MY money back. I told them in the end I didn't care about the money I had to leave. Update. I gave them one last try. Also a HORRIBLE experience. The staff here are just TERRIBLE read more

I stopped here today for a wok shrimp panda bow And it was disgusting beyond belief... The vegetables were old greasy and there were only a few pieces of greasy old discolored shrimp and they smelled like rotten fish. I will never go to Panda Express ever again. The last time I went to a Panda Express I specifically asked if it was fresh and I few fresh vegetables mixed in with a few old ones. This time I forgot to ask and to my surprise it was grosse. I hope they go out of business soon so I don't have to remember to go there when I get in a starvation mode. read more

Logan made my ordering experience tonight simply wonderful. She was professional, kind, and provided top notch service.

After a solid review of the promising new location I have to drop my rating. I arrived after 5 pm on a Saturday to 3 cars at the drive-thru, a person inside in line a head of me and a seated eating party. Greeted promptly, I still had to stand with no service for 10 minutes. One server was dedicated to a very slow patron who kept changing her mind. Two had ear pieces and were butting in to quickly slop food in styros for the "to go" line. 2/3s of all the woks were nearly empty and it was quite irksome to be there BEFORE the drive-thru orders and have to wait until AFTER they were served, emptying wok bins of food I'd hoped for and then would have to wait. All 3 servers were hollering what woks were "out" with little acknowledgement from the cooks. Then a thin Chinese woman (manager? black shirt?) shoved her way in to help me, with a shrill voice and poor English. I thought she may have said "noodles or rice?" neither of which I wanted but they were out of veggies (zero for vegetarians). I chose noodles but did not want it so packed that I only got 3 pieces of meat in the smaller bin like some of the drive-thrus got. She was so shrill in voice and not understandable I just took what she gave me rather than have a personalized order. She was shrieking behind her to make certain items. None of the other employees had any "speed" nor pride about them. The taste quality slipped. The noodles were far underdone and dry. Both chicken dishes were greasy. The orange chicken had NO orange flavoring. The kung pao was spicy but had waaay too many chilis left in (I'd be hospitalized for eating that many.) It was meaty but I'd have preferred more than 3 red pepper pieces and 2 zucc bites and 2 peanuts. There appeared to be cross "contamination" of the options as there was a heavy pepper taste on one piece of chicken and one piece looked like the new chicken breast selection. It was just a jumble. Instead of tasting "clean" like my meal four months ago, the meal was salty, greasy and gummy. I'd rather go to Chinese fast food than here--I thought this would be a "step up" in quality and healthy. It's simply not. Management needs to take a deep breath and realign themselves to save this restaurant. read more

Panda Express - too much grease! & who can eat 9 chili peppers? & hairy spring onion caps? - Chinese Near Me - Lakeland, Florida

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The staff here was so friendly! I got my meal quick and it was good. I got orange chicken and fried rice. The orange chicken was delicious and the portions were a good size. The staff was so welcoming and explained to me some of their different types of entree meats, as I had never visited this location before. The line also moved very fast and the meal was reasonably priced. Will definitely be back. read more

I ordered 2 plates and a side of rice, they only give me one plate. So I have to go inside and they had to look at my receipt about 5 times within 2 mins to remember my order. I get the food and it literally smells like mold. The noddles are hard and crusty. I threw it all away it was inedible. Never returning. Manager didn't even come and speak to me. read more

awesome food 10/10 would go again if I could find one in Michigan! Lover the orange chicken and rice even the egg roll

Good Chinese food. Better than mall Chinese food. I could actually distinguish the chicken and beef from other restaurants' mystery meat. The chicken and beef were tender with good flavor. The restaurant itself was very clean, friendly staff and quick service. The chow mien seemed a little dry, I had to add a little soy sauce to loosen things up. Other than that I would definitely recommend Panda Express, and when I am in the mood for Chinese Panda Express will be my go to place. read more

Ordered through Grubhub, when I received my order I noticed half was missing. I called the store to ask what I should do & if my other half was still there. Only to be spoken to rudely with no concern. So I had a friend grab the remainder of my order with the receipt to prove what I payed for what I was missing only to be given the wrong item again! Thanks. read more

I tried giving this location so many chances before I finally had enough. The food is awful. Like take one nite and get so grossed out that you throw the food out. The fried rice always tastes like it's been sitting for hours-completely bland and soggy mush. And how can you mess up orange chicken? Do not go here. I now go out of my way to go to US Highway. read more

Staff was nice and helpful! I've never had any problems when I go to this specific location! Great job!!

I loooove Panda Express but this location by far has been the worst not that any of the rest were bad, but THIS one made me lose my appetite for panda sadly forever or at least from this location! I have a one year old who I always share my food with and I had the orange chicken and when I split it in half I noticed my chicken was all brown inside so I began splitting the rest and they were ALL just as brown inside it's disgusting, is it even real chicken, needless to say I ran straight to the bathroom, what a waste of money, and I almost fed that to my baby!!! I noticed my "fried rice" was also mostly white, it was like white rice with veggies with some tints of brown mixed in now that's not a real complain but it wasn't how the rice usually looks. read more

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First and most likely last time eating here. It's the McDonalds of Chinese food. Had the bowl with chow menu noodles and orange chicken neither had any taste. The other person I was with had the entree with orange chicken & black pepper chicken. He had to wait 5 minutes for his food and the portion was very small. Egg roll was just ok. The service was good and everything was clean. read more

Not sure if panda changed there recipes but the items I chose where extremely salty more than the northern Lakeland panda, maybe because this is a newer store, I will attempt to go there another time but man the first time was hard to handle read more

What's going with this placee!!!! Dry food in display and barely no food, I asked for fresh veggies I got raw veggies, hours sign says they close at 9:30pm and they closed the door at 9:00pm, trash cans full, there's a short girl that is always with attitude and a heavy set one that is always wondering around looking lost and like she doesn't want to be there, this is so sad brand new store. read more

Pretty standard for a Panda Express. I am surprised about the negative comments on Sabrina. She speaks good English, she just has a thick accent. She has always been very kind to me. read more

Nice and clean restaurant. Excellent service, great good! Manager Sabrina is very friendly!

My husband had the grilled chicken and got very sick from eating it. Looks like possible salmonella poisoning ...beware if you eat at the south side lakeland location . read more

We have been to this location many times and never had a problem with food or staff, however on Saturday 3/20/21 @ around 445pm we decided to order through the drive thru. As we pulled up to order we noticed a man (of Asian decent) come out the back door with lit a cigarette who then proceeded to blow his nose vigorously into the air and on to the pavement...no napkin, no anything...without regard for the fact that we were looking right at him from 5 ft away and about to order food. Needless to say we were disgusted and drove straight passed the sign and window without ordering. Management needs to address this ASAP. We ended up spending 4 times as much up the street at Carabas, reluctantly, as we were still grossed out... In the event management or better yet corporate wants to look at video footage we were driving a white truck pulling a blue enclosed trailer for our business around the date time I noted above. read more

There's many things I can say about this particular restaurant, some good but mostly bad. There are two locations in my area and unfortunately this is the closer one so most of the time I drive out of my way to the further location if I truly want a good experience. There isn't much of a customer service aspect to this restaurant because it's mostly just an exchange between you and cashier when paying for food. The one star is strictly for food quality. Every once in a while I feel like redeeming certain places but this location finally lost my trust to ever return. I always order chow mein and my expectations are simple, to be fresh, hot, and a good balance between the vegetables and noodles. You never get that here. I ordered chow mein and as you can see in the photo I was able to pick out noodles because there were so few of them. Noodles are always so dry here that I have to bathe them in plum sauce so I don't choke. This restaurant could learn a thing or two from the other location in my area. read more

Panda Express - 10 % noodles, 90% everything else - Chinese Near Me - Lakeland, Florida

Super friendly crew, Crystal was awesome and sweet. Will come back! Food was good too.

BEST FOOD IN LAKELAND HOMIE!!! omg so this food is like so good and it's the best chinese food i've ever had and like omg it's just so darn good. like i want to work here. and i just love the food so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so s so so so so so so so so so so so so o so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so s so so so so so so so so so so so so o so so so so so so so so so so so so so much!!! read more

The past several times i have gone to this location they have been out of more than two items with the store not closing for at least two hours. This problem was made worse however by not only a " i don't care attitude of the staff at this store, but as i reached out to corporate they made lots of promises of "making it right" this was almost two weeks ago without even a email. Panda is a great concept i just hope a competitor moves in and shows them how it should be done. read more

We haven't even gotten our food yet so I can't comment on that. We have been waiting for 20 minutes at least for them to make firecracker chicken. They have made extra orange chicken when it wasn't even out. They boxed up our noodles that will probably be cold by time our chicken is done. Everyone is all over each other. Very disorganized. Our kids meal is sure to be cold since we got that right away. While the rest sat there open. Very disappointed and not used to this happening at panda. Hopefully it gets better the longer they are open. No apologies for it taking so long or anything. Half of the food was out. People waiting for a very long time read more

This is a second review as an update... I recently had the opportunity to order some party trays from this location. I ordered party trays for 12 to 16 people and some extra food just in case. I did not need the extra food as the regular party trays served the full 16 people without difficulty. Everyone enjoyed the food and it was fresh and hot at pick up time. I was very pleased with the catering experience and would definitely order the party trays again. Very good value for the money. read more

This was the first time for us eating at a Panda Express. All of the food was almost burnt or over cooked and the chicken was hard like it was old. Tasted pretty bland. Would have rather ate Publix Chinese for a lot less money. Will never go again. read more

My daughter loves Panda Express and I drove across town to get her Panda Express after winning her first game. As I was pulling up, I noticed the lights flashed. I got in the drive thru, and went to order. She told me that the lights had just went out and that has never happened before. And I would probably need to wait 10 minutes or so for the computers to be back up bc she wouldn't know how much to charge me or how to take the money.... I told her I didn't mind waiting that it was for a celebration for my (5 year old) daughter. I wait the ten minutes she tells me the computers are coming up that she can go ahead and write down my order. Just about everything I went to order they were out of. I got frustrated and said you know, it doesn't even matter, all that matters is the chow mein, bc that's what my daughter loves. She then tells me they are out and I'd have to wait "about an hour." Kid you not. An hour. That they ran out and someone was going to another store to get some. What's the point of a restaurant that has no food? What a waste. read more