I think I had a miscommunication with these nice ladies, and it was exasperated when the one I'd…read morecommunicated with had to go to the ER the day of my service, so I'm not sure what to say through that lens. The people who came were very nice and trustworthy. Even though we had a pretty major communication failure on both sides, they still did the job and helped me out when I was crunched for time. They worked hard and worked late, and I really appreciated that.

They are the best! So efficient, friendly, and accommodating. Great value and the house always…read morelooks amazing!

I was gifted a 10 hour gift certificate to split into 2 cleanings - one deep clean before my baby…read morearrived, and 1 after. It was really easy to schedule my cleaning and Mitchell was so kind and personable on the phone. First cleaning, they didn't arrive on time. I called to see where they were, and was told they didn't have my appointment written down, but the office was great and said they would be out at 11:30 the same day. They showed up at 11:45 and although the crew was really nice, they didn't do a good job at all. 2 of the girls spent time playing with my cat. I put the cat outside to stop the distraction, and one of the girls asked me if I would let my cat back in so she could play with her. I told her no. So, she asked if she could go outside and play with her....I felt strange and said she could go quickly and say hi to her and come back in. She and another worker went in and out a few more times to play with my cat. I was booked for 6 man hours- and with 45 minutes to spare one of the cleaners came to find me and said they were finished and leaving. I let her know time was no where near up, as I still have 1 hour of service - they were 15 minutes late and leaving 45 minutes early. She said everything was done and they had cleaned up and everyone was in the car waiting for her. I let her know that wasn't okay and they needed to come back in. It took about 10 minutes for them to call the manager to see if they could clean more (they weren't told it was a deep clean) and to get the supplies back in the home. I had to ask 3 times to get a small shelf dusted - first two requests was met with, "I wasn't in charge of cleaning this room, I will tell the one who cleaned it." In my kitchen, they didn't clean under the coffee machine or toaster. Just cleaned in front of everything. Shelves remained untouched in every room. They skipped walls, floor boards, cobwebs, handrail, and light fixtures. My floors were tacky and didn't' feel clean after they left. (2 people who visited later that day asked what I had used on my floor since it was so tacky) Second cleaning: I called to book my remaining 4 hours and was told that I only had 2 hours remaining because they were at my home longer than expected at first visit. I let the manager know they were late to arrive, and wasted a bunch of time getting in and out of the car, playing with my cat, etc. Nope! After speaking with the manager, he "comped" me 1 hour, resulting in 1 hour lost from the certificate. The company sent 4 cleaners, which for 3 hours of cleaning= a 45 minute visit. First off, they clock in when they park, and it took 3 minutes to come to the door - that is 12 minutes of cleaning time gone. I didn't hear the doorbell, and came 3 minutes later....that's 24 minutes of cleaning lost just to start. 30 minutes in, one of the cleaners said they were finished. I let her know we have 15 more minutes and there was more to do. They decided to dust the rooms missed. With 7 minutes to go, (28 minutes of cleaning) she said they were finished and leaving. I let her know with 4 people working, that is a lot of time. That is when she said they clock in upon parking, and they really only had 3 minutes left...what can 4 people do in 3 minutes? Nothing, so they left....leaving me with an added 12 minutes of paid time gone unanswered....What a terrible policy. They gathered the cleaning stuff and left, not offering a walk through, which they did after their first visit. On a positive note: The second clean was done much better than the first, although upon inspection after they left, I found several things missed. Bookshelves in 2 rooms, and the shelves in my bathroom were obviously left completely untouched. They also didn't vacuum, since I was told I would need to take something off the list, as I was losing an hour of cleaning time. I had said to remove the floors, since they were tacky after they mopped last time....I didn't realize that meant they wouldn't vacuum...that should totally be standard with a clean. My kids had just eaten in the dining room and had left crumbs on the floor. At least they cleaned under the toaster this time :) Wish they hadn't missed all of the shelves, which they missed both visits. I was so very excited when I received this certificate and likely would have continued to use them if it had been a good experience. In summary, if you use this company you pay for a lot of time you don't actually receive, and staff lack attention to detail.

Poor quality. I clean better and I haven't cleaned since the 90's…read more I had to redo the work as they refused to make it right. I never had this problem with anyone before it's so frustrating One star for good communication and easy scheduling tho.

American Housekeeping changed the formula for one of their cleaning products (the bathroom cleaner,…read moreI believe they told me) and used it in our home without telling us of the change. Because of the allergies and sensitivity of one of our dogs, this ingredient change resulted him in losing all the fur on the underside of his body and severely red, itchy, swollen paws. American Housekeeping was understanding when I called to cancel my service because of this product reformulation. They admitted the product had been changed, but felt it was unnecessary to let customers know. I realize the case with our dog is extreme. Previously, I had been using them for two years in two different houses and felt they were always punctual, affordable and did a good job.

I've been using this service for about a year, I've been really satisfied until recently. I always…read moreclean before they come so there is no need to move stuff around. They haven't made beds, dusted basic areas that can be felt and seen, as well as leaving wert dirty rags around the house. Pictures below, I'm currently pregnant and it's hard to pay for a service monthly only to come home to things not clean.

Good deal. They came on time which was a first for any cleaning service I called. I had them clean…read moreboth my bathrooms and kitchen and they left it spotless. They were very nice and very quiet, not chatty like the last ones I got. Didnt take them long at all and they made sure they put everything away, cleaning supplies I mean, and were on their way. Would recommend.

I did the peace of mind deep clean so I knew it would be a lot because we have a big house but I…read morefigured it would be an investment. Hadn't had a deep clean like that in over three years with the pandemic etc. And they did 20 hours of work with 4 gals working non stop for 5 hours!! It was phenomenal and literally the most clean my house has ever been! Kat the owner was even there as one of cleaners. Every nook and cranny was clean, baseboards, window sills and tracks, Ceiling fans, library and the list goes on. Thank you so much! Looking forward to biweekly maintenance service!

I am a very busy professional. Sadly, I have little time for house cleaning (even for my little…read morecorporate apartment). Golda and team filled that gap. She is very responsive, immensely professional, and most important - does a fantastic job (and is affordable!!!). I have no hesitation recommending Golda and her team. I am a very pleased customer.

I hired My Cute Maid to clean my apartment after we, as tenants, did as much as we could. I called…read morethem the day of, and they were able to accommodate which I really appreciate. They did a great job on the cleaning (I would have given 5 stars for the cleaning itself). However, I was displeased with the pricing and how the total came to what it did. They were supposed to be at our apartment @ 4pm, and got there at 6:30pm. One of their excuses, after an hour of waiting was they had to get food. Because of their tardiness, we were given $35 off. She asked what budget I was working with, and I gave them a high number. Expecting I would be charged for less. They ended up charging me that full amount + $10 because they had to bring in more people to help clean - something I was not informed on beforehand. However, it seems a lower budget could have promoted less cleaning. Before hiring, I recommend to: -Discuss what would be cleaned and how thoroughly it will be cleaned given your budget. *This would be smart to do for any house cleaning service -Confirm how many people will be cleaning throughout the duration of the clean *You are charged per person -Keep track of how long they took to clean *You are charged per hour Another tip. Check their website for discounts. We could have gotten 20% off, but didn't notice until after the cleaning.

Adriana and Mauricio are great! They were not deterred by how much work was needed to do a deep…read morecleaning in my dad's home which had been neglected for years. They tackled some impossible jobs and made everything look great again! Pricing was extremely fair for the amount of work that was done. I will definitely recommend them to anyone requiring housekeeping services. Thanks!

I needed a house cleaner at the last minute for my open house and they came through really great…read morewith no notice. I will definitely use them again.

I used Bliss Cleaning for a move out when I sold my home. They were responsive, communicative, and…read moreprofessional. The whole process was smooth from booking the appointment to payment. The staff was friendly and on time. They did a wonderful job and even put extra time in making sure it was spotless! I highly recommend them!

I had Bliss come in for cleaning when getting ready to sell my house…read more They were quick to respond, gave me a reasonable quote and got me schedule right away. My house looks amazing, they went above and beyond. They will be back this week to take care of my carpets and windows. I would highly recommend them!!

Stephania did a fabulous job on my move-out cleaning!! Not only was she completely reasonable with…read morepricing, but was also super prompt to respond and kept me updated through the process, which I appreciated so, so much after having moved out of state and completely overwhelmed by the moving process- I feel like leaving a clean apartment and (hopefully) getting my deposit back (if you know how apartments can be) is one less thing on my mind. I wish I would have taken pictures of how embarrassing the oven was prior to the scrub down, amongst so many other things. I could not recommend her enough!

Great cleaning service! They were on time, super thorough, and left my house looking spotless…read more Everything was neat, fresh, and well done. I'll definitely use them again!