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    Palmetto New Spa

    5.0 (6 reviews)
    Open 9:00 am - 10:00 pm

    Services - Palmetto New Spa

    Massage

    Therapeutic massage

    Palmetto New Spa Photos

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    Recommended Reviews - Palmetto New Spa

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    2 months ago

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    4 months ago

    Amazing service! Very relaxing and clean! Wish I lived in the area! Thank you! Don't forget to tip!

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    4 years ago

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    8 years ago

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    Ask the Community - Palmetto New Spa

    A Great Massage

    A Great Massage

    3.6(5 reviews)
    3.7 mi

    All the knots have been worked out if me. I feel so much better. I will make this an appointment on…read moremy schedule.

    It started out well. I paid upfront for a 3-hour massage. The masseuse, "J...." was good. A little…read morechatty at first, but it wasn't a problem. Soon, she settled in and worked well. She left the room off and on to answer the phone or get the door. I didn't have a problem with that because we talked about they being short staff due to it being a holiday. And, she was only out of the room for a minute or two. Two hours later, after getting the hot stone treatment, is when I got frustrated. She said she was going to get some hot towels. She stayed out of the room for over TWENTY minutes! I was appalled. So, I got up, got dressed and left the room. As I passed another room near the lobby area, I noticed her inside counting money with someone else. What? You kept me waiting for 20 minutes so you could help count money. As I walked by, she noticed me and I gave her a wave and said "I'm leaving. She came to the door and waved for me to come back. But it was too late. I was upset and not in the mood to return. She immediately called me on the number I made the appointment and asked me to come. She said that since I was on vacation, she didn't think it was a problem and she would have extended my time. No! You don't get to decide how i spend my vacation time. Besides, I had a plan to catch and my time is my time - not for someone to take advantage of as they see fit. Had she communicated with me what she had planned or simply return to the room to check on me, we could have decided on how to proceed. Now, I hope this is a one-off type situation and not something they do regularly. I am writing this review in hopes that it gets their attention to pay attention to their customers and keep the customer as their first order of business. While I do mot plan to return to their location, I wouldn't urge others not to give them a try. For me on this first and only occasion, it was NOT a great overall massage experience.

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    A Great Massage

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    Hands of a Lotus Medical Massage and Spa

    Hands of a Lotus Medical Massage and Spa

    3.0(2 reviews)
    1.6 mi

    What an amazing place! The team here are so personable and make you feel comfortable and informed!…read more Would absolutely recommend them for their services!

    I was originally scheduled for an hour and half massage to start at 9:00 am. on September 23, 2022…read more However, the massage therapist arrived late and did not have her room prepared for the massage. I had to stand up and wait for her to prepare the massage table, which was very awkward and made the wait time later. Meanwhile she was rambling around the room like she was somewhat disoriented. She continued to repeat herself, asking the same questions over and over again. After she left the room so I could prepare myself, she returned 5 minutes later and began the massage. She was leaning all over my back and pressing her arm in my neck. It was very uncomfortable and painful, it was like she could not stand on her own. Not at all like a typical massage. She appeared to be intoxicated or under the influence of something. I decided to cut the massage short after 20 mins. I'd had enough and told her I was done. She refused to accept any payment and said she was sorry. But, after I left the facility, she called me twice; and was combative, disrespectful, unprofessional and rude. I tried to pay her for her 20 mins. of service via cash app and she refused. Later I received an email stating to never book with her again and that I was BANNED!!! She was awful! Sept. 26, 2022

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    Hands of a Lotus Medical Massage and Spa
    Hands of a Lotus Medical Massage and Spa
    Hands of a Lotus Medical Massage and Spa

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    Palmetto New Spa - massage - Updated May 2026

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