My husband is in the beginning phase of dealing with a shoulder injury and we've been referred to Dr. Palmer for an orthopaedic evaluation. I had his office email the new patient paperwork, so checking in was a breeze. The front desk staff are very kind and helpful. When shown back to an exam room, the MA also was very pleasant. Dr. Palmer's associate was to the point gathering the information they needed, and spent time manipulating my husbands shoulder and making notes, then sent in Dr. Palmer himself. A pleasant man, first impression is that he definitely is in this to help his patients recover, be it by physical therapy or surgery. He explained everything clearly, showed the proper amount of empathy and left my husband and me feeling comfortable with him and his knowledge at the end of our appointment. His scheduler (?) Stephanie was amazing at getting my husband set up for an MRI and providing us with the medications Dr. Palmer prescribed, and the biller as we checked out was also personable, knowledgeable and friendly.
The office is easy to find, being in the Tallus medical plaza on Overland, near Eagle. There is ample parking and the waiting area is welcoming and comfortable. We look forward to our continued experience with Dr. Kyle Palmer and his staff. read more