Cool laid back friendly family. They don't hover but are friendly and helpful. I've always bought…read moremy Zippos, Accessories and INCENSE! Oh I've bought plugs here before too because it's just down the street from me. I Recently started rolling my own cigarettes because of price primarily. I Bought a "ZEN Supershooter" which is way overpriced at retailers. Make sure you go in knowing the cost of things elsewhere (e.g, Amazon) but I imagine they have to keep margin high on that kind of thing because they don't sell many and in a smaller smoke shop like this, in-store 'real estate' in the sense of places to display items is minimal. Yeah so It broke 2 days after I bought it lol. Sent it back exactly as shown by the warranty. After a little, yet somewhat extensive research I tracked down the parent company and a phone # only to find out from the guys in the warehouse to find that they are no longer at that location. So no delivery, but the guy was helpful and handed me over to Brittany in the Returns Department Who, after I threw a tantrum ( Not Really, but I held my ground ) followed by a minor bitch session with her about doing everything I was told to do on the warranty and that it isn't my problem you changed addresses and left the old address on the warranty form. I wanted a replacement. As it had nothing to do with me! I did everything asked of me on the doing everything I was told on the warranty card, sent me a brand new which I received the day after. Decent people overall, just hard to find online and in finding their phone number, along with finding the right people to talk to, as they are only a distribution hub of this machine, along with many other different products. This ones great so far. Get a plastic tamper be delicate though!! Oh and look for random stuff from around the house for cleaning the machine after every use. As best you can without taking it apart, which is good if you know what you're doing. YouTube has lots of demos about the best way to do that. Even still KEEP YOUR RECEIPT and wait until the 90 day warranty expires before you start taking it apart to get a solid clean. The parts are not available for sale directly from anyone.. But you'll find that most are identical to many other machines and the rest can be found on the semi-mechanical, cheaper injectors they seem to all have the same or very similar modifiable parts. Make sure you clean it really well after every use and it should live long enough to make the retail sticker price, along with tubes and tobacco look like pocket change compared to how much you save from buying packs of smokes. I found a great approximation of my favorite cigarette and am happy so far, aside from the hassle of getting a new machine which 'had nothing to with the store owners.' At all costs avoid the one about a half mile west on Horizon Ridge Parkway N on Stephanie wherein which the one to avoid, will be in..... This shop (Gibson) is Behind the "Speedee Mart" gas station. They're great. I buy a metric poop ton of incense there as well. Remember if you're interested in saving tons of money on cigarettes, that's the way to go, just keep in mind it's arguably the best or second best machine on the market, but it's still flawed. And like every other electrical tube injector, needs to be cleaned a lot! Also it can be bought for much cheaper, but support your local businesses! This one Especially!!

Awesome spot ! Family owned and great service. Randy has some great recommendations for my hookah…read moreand is very knowledgeable. Super friendly as well! Most places I've been to, the people that work there are asshats to where I feel like I'm an inconvenience. I'll definitely be back here again !

Amazing customer services and best prices compared to all the other smoke shops in Vegas. Store is…read morefilled with so many goodies! This place is wonderful. People are nice and friendly. Always go here for your smoke supplies. They love to try and make you leave happy. Definitely recommended.

Ahmed has extensive selections on juices amd more and excellent value, coupled with fantastic…read morecustomers service! My go to shop!

Had the geek bar disposal Vape I wanted. Close to where I was staying. Would do business again.read more

So the place has a fine variety. Typically don't have a problem. However, 2/18 around 3 pm I went…read morein and there was this rude guy at the counter. Never seen him before, he was being overly aggressive in telling people to wait, and changed the price on the guy in front of my when he got to the register. Register guy: "$26" Dude in front of me said "you said it was 2 for $24, how is it $26?" Register guy: "tax tax! It's tax! *aggressive tone* Well that's very rude. I went to go grab a drink from the fridge, and as I'm walking away from the counter, guy @ register yells "have a good day, huh?!" In a very sarcastic tone. Like bro, just grabbing a soda but I guess I'll be leaving. Yea. I'm good. If I see him in there, I will not buy.

Went in last night at 10:58 and the workers had no customer service and just rude aggressively…read morecounting and handing me my money & juice and jus ignoring and not responding when being talk to. I understand your trying to go home and it one minute from closing but it not like the job is hard . Morning time workers always good customer service n interractions .

I've never had issues going to this store until today. All other employees are great except for the…read moreone who literally tried to pick a fight with me for no reason. I hope someone can go back and look at the camera. The date is 10/22/2025 around 3:30pm. He wouldn't give me his name(kinda heavy set Hispanic dude)and started cussing and screaming at me. This guy had no respect and even worse customer service.

Village Smoke Shop has been amazing. I am disabled and have trouble with transportation to get to…read morestores. The owner personally worked with me and arranged for my order to be delivered to my home. Moments later, my order was already at my door. Huge thank you!!! 5 amazing service, employees and great products.

Been going over to this store since moving to this side of town the last couple months and they're…read morealways in stock with anything I need and they are so friendly! Prices are fantastic and the vibe in there is always so light and fun! Really suggest this store!!

i came by a few weeks ago and I think her name was Allyson. well she was rude and told me I was…read moreDumb and didn't know what I was asking for. I ended up walking out. I've worked years in customer service and I have never treated anyone the way she treated me. I will never come back here again.

Decent Selection, Robert was very helpful and we talked Cigars and other places in town…read more Not pretentious at all.he helped me pick out a few sticks and never pointed me toward anything expensive at all. The place is clean and has a large smoking lounge with a Tv Will be going back

I frequent several Smoke Lounges in town but when I'm ready to purchase Cigars this is where I…read morechoose to go! They really have the Humidor dialed in! It doesn't matter if I select a box or a combination of assorted sticks, I know I will enjoy my purchase! The prices are very fair. There is plenty of top quality merch to fill in your personal lounge. There is an awesome assortment of pipe tobacco as well. There is a cozy smoke room in the back, two chairs up front and always a good conversation. So you're new to the world of Cigars, no worries my man will help you make a perfect choice!

If you need replacement pieces for stems and bowls for water pipes. They have them. Any time be…read morestopped in over the last 9 years never have had a problem finding what I need. They sell a bit of everything. Hookah tobacco and such. The guy is always helpful. The prices are pretty good comparatively. It's my go to it's close.

I give this place 1 star even though customer service was ok due to filling up my torch for free…read more The quality of the cigars are not good. Humidor not set properly or cigars we're just too old. 2 of the three Nub Cameroons I bought were dry and tobacco leaf was crumbling as I smoked it. Tasted dry and not the normal smooth taste. Went back to let them know about the dry cigars and all he could say was I'll let the supplier know. No offer on replacement of cigar. Additionally, cigars are way over priced . Go somewhere else for you cigars

Full bar ? Full cigar humidors? Recommendations for pairing of drink and smoke ? Yes please !…read more There's darts, fooseball, TV screens everywhere. Live music on Wednesday nights. You can hang on the leather chairs and various conversation areas. Come chill out with the cool people.

Came in for a 2nd time Friday and Brendan treated me like family... met some really nice people…read moreduring my cigar smoke and love the people here. The prices are great on their cigars and their supply is plentiful. Never have a problem finding my favorite cigar. Love the 6x60 Camacho Toro Gordo. Their Humidor keeps the cigars SUPER fresh. Thanks Brenden for the good company. Highly recommend