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    Palm Primary Care - Mansfield

    4.0 (1 review)
    Open 8:30 am - 4:00 pm

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    1 year ago

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    Katherine A. Pederson, DO

    Katherine A. Pederson, DO

    3.0(2 reviews)
    0.1 mi

    Katherine Pederson, DO, MS 1757 Broad Park Cir N #201,…read moreMansfield, TX 76063 Family practice physician I advise anyone using katherine Perderson to review your billing and make sure your insurance was billed for what was actually performed. I was hoping the manager of the facility in mansfield would call me back again how she said she would, so we could resolve this issue. (But after the first call i have not heard back. )Simply because "the doctor" says they performed something doesn't make it true. There was no thorough investigation done. This billing issue was dismissed way too quickly. Anyone can be "nice" and willing to listen, but there actions after is what pushed me to write this review and make others aware. 1. Appointment was made for a first visit that they said was mandatory to establish a relationship. When we arrived to apt. We specifically stated to several employees before being called to the back no physical exam was going to be done. Weight was taken, lungs were heard, blood was drawn. Doctor Katherine advised to schedule physical soon on the next visit. Before leaving the office they told me doctor katherine had changed the visit code and billed for yearly physical. Which they also looked confused as to why. No one had answers. I had to wait till manager called later that day. I told the manager We were told several times by several employees it was just a first visit to establish relationship. And $10 copay was charged, manager did refund after I first spoke with her. But the $10 is not what bothered me it was the doctors actions. All I wanted was for them to code the billing correctly or actually perform a thorough physical exam and any professional that cares would. But instead was told that the doctor may not be a good fit for us. And that she was attesting she did perform it. So they couldn't do anything about it. After talking more with manager, she said she had to talk to katherine again and would call me back the next day. I waited until about 1pm and called them since i had not recieved a call. And was told manager was in a meeting. She advised the employee assisting me to read off the notes. I didnt think that was professional. The employee said she would have manager call me back. I was expecting a solution of either billing code correction or a thorough physical exam performed, not the bare minimum. Which just really makes me sad. In person the doctor seems great it's the behind the scenes actions like billing that I don't understand how a doctor can take advantage of patients like that. If what she did was a physical she definitely did the bare minimum required to get away with coding the visit as a physical. So please review your bills, it's something that most of us don't normally do and just pay. Or we don't look because it's covered by insurance, without realizing our insurance is paying for things we didn't even have done.

    Dr. Pederson is a wonderful person and doctor. I would describe her as old school, where the…read moredoctors got to know you and treated you as a person and not just as a chart number. She sits with you and talks to you and makes you feel comfortable. It also doesn't feel like a typical doctor's office where you can't relax and you feel on edge the whole time. A lot of times doctors rush in and out and you feel like they listened to you. She's listening and she's taking it all in and she cares deeply. I would say I highly recommend her, but it's a catch-22. With writing this review I think she's wonderful, but at the same time I like being able to get my appointments with her. Also, my 11-year-old daughter sees her and just loves her. We followed her from Midlothian because neither one of us wanted to find a different doctor. She's just so great.

    Wood Carol A DO

    Wood Carol A DO

    2.8(8 reviews)
    0.1 mi

    Maybe you should tell your patients before you decide to retire or quit!! I have no text messages,…read moreno emails, no calls, NOTHING! Even on the portal, no announcement. I have been a patient since 2007 and called to get my blood pressure medine renewed with 9 pills left to a phone number disconnected and an office shut down. There is nothing on my patient portal that tells me she was retiring and when I was there there the last time, she said nothing of her retirement. I am left with no one to renew my Rx although the pharmacy has been trying for 30 days and no word. Wasted my time to drive by the office and no one is there either and nothing posted. Who leaves their patients high and dry like this?? DR. WOOD evidently does! Unacceptable and completely inappropriate

    I would never recommend a doctor that spent the majority of the intake and physical assessment…read moretrying to convince me to take the Covid vaccine meanwhile neglecting to ask more pertinent questions regarding medical history, social history or inquire further about past illnesses/diseases. I should have known at that point this doctor was no good, it wasn't until she declined to order a Vit D level that I was ready to get the hell out of there! Not to mention, I asked her nurse to make sure she drew certain labs and she did but then forgot a particular panel so I had to go back. Steer clear! I am in the medical field and this lady is a bad egg!

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    Wood Carol A DO
    Wood Carol A DO
    Wood Carol A DO

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    Palm Primary Care - Mansfield - familydr - Updated May 2026

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