Mike Rubin (CPA) has been doing my (somewhat complicated) taxes for years. He is top notch and so…read moreinexpensive that I jokingly urge him to raise his prices. You can also talk to him on occasion during the year with a question without getting billed for such minor contacts.

I feel this Charter oak is always very friendly and accommodating. Even though it is small I enjoy…read moregoing in and the service I get.

Charter Oak Federal Credit Union is the worst. Do not bank here. This is the 4th time in a year…read moreI've been left without access to my account without explanation. Last time I was without a debit card for two weeks. They sent a replacement card to the wrong address. So they sent a replacement replacement card. Instead of cancelling the card at the wrong address, they cancelled its replacement. I like to keep my money local, but the ineptitude is not worth it. My debit card was just declined on a $3 purchase. After apologizing with embarrassment I called the 800 # on the back of the card because it's 5:07pm and the branches are closed. I was told that my card was reported as stolen. I'm literally holding it. Not that there was fraudulent activity, mind you. Rather that it was stolen. I indicated I did not file a report and asked if the rep could tell me who reported it stolen. Or when it was reported stolen. Nope. No info. So tomorrow I get to interrupt my work day, leave the office and head to a branch. And I get to wait for another debit card to be mailed and *fingers crossed* hope they get it right the first time. Then, yet again, I get to update all my accounts: Netflix, Ipsy, etc etc etc etc. I can't wait to receive a payment declined email a month from now from a company for which I forgot to update. So much unnecessary hassle and frustration. Not. Worth. It. Closing my account and finding a competent credit union ASAP.

We've used H&R Block for our taxes for years and moved to Willimantic so naturally we used them…read moreagain and this time we walked. We were greeted with a warm welcome and even a complement on my glasses. We waited just a few short minutes until our tax preparer was ready for use and immediately got down to business. He was very nice and knowledgeable, had personality, related to us and affirmed some of the questions we've had. This place speaks English and Spanish (you need to in this town) and if we live here during tax season again, we'll be back.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in…read moreWillimantic, Connecticut, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Willimantic office to connect with a tax professional.