1. Palisades Gardens

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Pomona, NY

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Palisades Gardens

5.0 (1 review)

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7 years ago

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The Henry - Common area kitchen

The Henry

(20 reviews)

So far Iv had a pretty good experience being a first time New Yorker. The Henry's have made this an…read moreeasy move

This was our first rental property, lived here for 8 year. as a result we will never rent…read moreagain!!!!! We only had one good property manager (Victoria) who was employed with a different property management company. The harbor property management is a disgrace!!!!!!!! They came in making a lot promising for necessary improvements to bring the property back up to it's initial standards after Kayla (former property manager) she was THE WORST!!!!!!!!!!!!!! They have done the polar opposite! They raised our rent significantly, the property maintenance is sad to see. Everything that made it beautiful is gone (flowers, waterfall at entrance, broken fixture, unpaved parking lot, clubhouse and apartment maintenance, they removed "luxury apartment community from their sign). When your lease end they will default your payment to month to month rate if you don't give 60 days notice! The current property manager (Phaedra) and book keeper are useless, unprofessional, and combative! We have been reporting a mold issue for years. We have been told that we should clean the wall with bleach and water. I explained that as per their contract they are required to treat mold. I am told that a contractor will address it but no one has came and out of desperation I used the bleach solution to avoid health issues as I have asthma. If you are looking for a luxury property community this is NOT IT, it use to be ok but now it is HORRIBLE!

Crystal Hill - .

Crystal Hill

(6 reviews)

My wife and I lived at Crystal Hill for over 3 years. Here are the pros & cons…read more The maintenance guys are on the ball. Every time we had a problem they were there to fix it. The apartments are nice. Parking is pretty bad. They assign spots, then visitors come and take them. It happened to me plenty of times. Management has been saying they're doing something about but never did. Be warned that they will bump up your rent at least 10% every year like clockwork. They won't negotiate. I left because I was going broke while these guys got richer. I'm glad I'm out of there.

My 88 year old disabled father moved in to Avalon Crystal Hill apartments two weeks ago and we have…read moremade numerous maintenance requests to fix the hot water heater. After 2 weeks, the hot water heater is not fixed. The solution is to go out on the porch and pull the plug out and put it back in to get it to work. This would have been an acceptable solution the 1st or 2nd time but this has been going on for 2 weeks. Every morning when my father goes to take a shower he doesn't know if he has hot water or not. I'm amazed that the people in the leasing office and the maintenance department have not been able to fix this problem. I wouldn't expect this in a tenement. It would be bad enough for someone who is healthy but my father is in a wheelchair and has an aid. I certainly would have thought the management of the building would have taken this into account in trying to fix his hot water issue.

Palisades Gardens - apartments - Updated October 2026

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