We've hired the group to paint our house. The work was done in the fall of 2014. The work was poorly done and we have seen cracking, chipping and peeling just months after the work was done, and year after year, it has continued. And it's been only barely 3 years that the work was done and the house looks in worst shape than before they touched it. See their Facebook page for pictures!!!
The work was scheduled on a hot day (90+F). I thought the workers would start the sunny (south) side at 8am and paint according to the sun-exposure of the house. That would mean that after their lunch break, they could work in the shady north side of the house. But no, not all. The workers started on the north side at 8am (a rather fresh 8-am north side in the fall) and rotated following the sun, going east, south and then west. The paint buckets were left in the sun all the time, even when not in use (during their breaks). Guess what happens when you paint at too high temperature, it does not stay. Everybody can read the instructions on the paint container. Don't paint in direct sun exposure -guess what? The workers painted the south side all afternoon, in a blazing 90+F air temperature. Imagine the temperature of the surface being exposed to the sun hours after hours, probably 100+F and the poor workers under their protective suits and masks under the sun for hours on. No safe for the workers. Not good for the paint. In addition to that, the workers caulked needed areas, but guess what -did they wait for it to dry? No. Workers started painting on the fresh caulk. In a number of areas, the fillings did not settle well.
A few months after the job, I contacted Milo and he sent someone to do the touch-ups of missing paint and fixing the cracks that already started showing. Six months later (Spring 2015), more cracks, peeling and chipping; called Milo again, and touch-ups were taken care of, in the fast pace, caulk not letting to dry, etc. As we worked in our yard all summer (gardening, playing with kids), we noticed more cracks, more chipping in many more areas. Called Milo again in the Fall and his response was something like "You know, your house shifts due to weather and so cracks and chipping will always occur, we are also booked and done for the rest of the Fall, so we will be in touch in the next spring (Spring 2016)". Only one year after an expensive paint job, one would expect that the house would look in good shape. But it wasn't.
The paint that was chipping away was also removing the old paint and showing the bare wood of the house. The south side of the house has numerous areas of that. The patio is a complete disaster with inch-squares of bare wood. Right now (3 years after the work), the north side is showing defects, with strips of peeling down to bare wood.
It seems that the workers were never trained to paint. Painting required a little bit of training, not rocket science, but respecting the temperature range for painting, the technique to paint depending on the surface roughness, the paint brushes to use depending on the areas to paint, the time to wait before another coat, etc. The workers were polite, kind and respectful, but with no training.
The paint job is guaranteed 4 years, and within 3 years of the work, the house paint has degraded months after months.
My husband does not want to deal with them anymore (even with one more year of guarantee) as they are not worth calling to make silly repairs (maybe on purpose). The fixes continue to make the house worst because areas are just been caulked on (without drying) and painted on, adding another layer of mess, which will only peel off in a year or two.
It only felt like a money-maker. Paint a house, sure, we can do that, as fast as the workers can, just to take another money-maker job.
I have pictures of the workers painting in full sun exposure, pictures of Milo doing the patchy job with bare hands because he is pissed at me calling him for cracks and peelings.
Never again with them. Horrible job. read more