It's such a pleasure to shop in a well-curated store like Kalamazoo's Antique Mall. This store has…read morea wide variety of of true antiques at reasonable prices. It's so fun to figure out how things were used, marvel at how times have changed, and try to figure out how these treasures might fit into my decor or lifestyle. I purchased a humidor jar with my niece's name on it and a lovely little dinner bell. I could have spent a lot longer here, but the rest of my party wanted to move on. I can't wait to see what I find next time I visit!

such a nice little antique shop lots of interesting antiques and other things and the prices are…read morejust right i will definitely be back and shop agian!

Incredible service with very helpful and friendly staff. Good pricing for the product they carry…read moreespecially comparing to lower end stores like Ashley. 5 out of 5!

Bought my old recliner years ago from Wilson's. Know Martin. Levi, our salesman was excellent and…read moregot my new chair within an hour! If you're a cranky old Veteran and need a great recliner? Wilson's any day.

Friendly service, displays are incredible. Sounds kind of crazy, but it's a very relaxing and…read morecomfortable place to visit and shop.

While wandering around town we happened upon Hen's Tooth. The store is cute, and as we stopped by…read moreduring the Holidays, it was highly decorated and festive. The shop is quite big, with interesting and unique stock. A lot of the inventory seemed to be multiple versions of the same type of gifts, and unfortunately nothing available matched what we were looking for in our gift shopping. They manage to keep you shopping though, as they provide cute backdrops for fun pictures at each end of the store. We definitely had some fun with those...much appreciated. They also provided a coffee station, should you be in need.

The girl that was taking in donations today was so mean and a nasty attitude. I pulled in and…read morebacked up to the big door that was open and she just came out with an attitude.. of course I didn't know what I was doing , I had never been there before,. give the customer a break not a nasty attitude. . . . . no thank you‼I will not be back‼ you need to take better care of your customers brightside. no excuse for her behavior.

Nice place to shop! Lovely arrangements by Daylenn. Reasonable prices! Especially lots of dish…read moreselections.

Get another one please I'm on an antique run. This place had some definitely cool items that prices…read morewere a little higher. We ended up getting some unique pieces to a relatives plate set that we had not seen before. I definitely think I overpaid it and it was absolutely something that a lot of people probably wouldn't have value valued, but being that it was a family set. I decided to grab a few pieces for my fiancé. Things are well organized, and definitely on the brighter and cleaner end of a lot of the antique places Great spot but a little on the expensive end but definitely worth looking even if you're not planning on buying

We love going in to Redmond to the Antique Mall. Great staff, great selection of unique primitives…read moreand prices that are fair. Love the sale on Christmas items and some great glasses too. We will bee back again and again!

Well... I tried buying something here. I got no acknowledgment when I walked in and they were not…read morebusy. I ended up leaving and going home to measuring the space I had in mind for the piece of furniture. I called and was told I would receive a call back with the exact measurements. Never received a call. Then I emailed. No reply. Not sure how they make sales. I have moved on since.

Although I've purchased home accessories for myself and gift items for others at Haven Home in the…read morepast, last month was the first time to purchase a furniture item from them. Previous review updated to reflect the experience of that purchase which was 5 star worthy all the way. That's the bottom line. Details follow for those interested in knowing more. DESIGN -SALES STAFF TOP NOTCH SERVICE I'd been looking for a table for my kitchen nook in the mode of "I'll know it when I see it". The one I once saw that could have been "it" was from a high end furniture maker that is usually "to the trade" only and way outside my budget. Make that WAY. In hunting for that table, my husband and I stopped in Haven Home last month and there "it" was. Well, potential to be "it" with several changes. So I was delighted to learn the table on the floor that caught our eyes had been made for Haven Home by a local guy and yes, they said, they were certain he could modify it for us as a custom piece. The friendly staff (they are all design professionals at Haven Home which is a great asset for the store) was happy to contact the furniture maker and learn that he could make this for us in solid alder, with an un-distressed base, change the top to solid from planked and modify the plinth. Great to know and "it" was found! Also, although he does a good job on his own finish work and prefers to finish his own creations, they also reached agreement with the furniture maker to provide the table unfinished so we could have the local fantabulous finishing company we have used for other custom furniture finish this for us. That was a particularly good thing, as it would have been a deal braker not to have that finish company involved. (See Morgan's http://www.yelp.com/biz/morgans-fine-finishes-bend ) Haven Home staff also negotiated a price that was fair all around, for them, the furniture maker and us. They arranged a "meet me" at the store or our home, as we preferred (we chose the store) to talk to the furniture maker in person and then were comfortable with us following up with him at his shop to verify the table was as discussed before delivery to the finishing expert. In turn, the furniture maker was happy to have us do that as well as he is dedicated to customer satisfaction with the final product. This transaction could not have been made any easier a process for us as buyers. Fun too to work with the furniture maker. We are pleased with the outcome of the table itself. CONNECTING COMMUNITY BASED CRAFTSMEN WITH BUYERS Another great service is provided by Haven by tying community craftsmen to local buyers who would not otherwise know of them or maybe use them even if they did. It was that Haven had his items on the floor for us to discern quality and stood behind the work that gave us the confidence to contract this furniture maker. This in turn supports a local crafstman who has created jobs for the two or three folks that work with him. In a community where unemployment is still in double digit figures, that kind of crasftsman - business support is a very good thing. USE THEM OR LOSE THEM While some other furniture businesses in Bend that existed before the 2008 downturn, like this one did, have been knee-capped or even done in by the home building collapse in Bend after that time, Haven Home continues on. Although it is clear the economy has had a toll on them too; as example the store is not chock-a-block with accessories and gift items and furniture as it used to be. I imagine the smaller inventories are driven by economics. So use them or lose them for local speciality stores like this. . Based on our experience, Haven Home provides top notch service and is s a great place to find quality items, both national branded and locally created. We will be happy to be their customers again. EVERYTHING IS CONNECTED TO EVERYTHING ELSE - ACCESSIBIILTY Worth nothing that once upon a time Haven Home was in a building that was inaccessible to people like me (I have MS) who can't navigate steps. I lost out on equal access to their goods and services and they lost out on my business. Now Haven Home is one of the most easily accessible home furnishing stores, both in the door and around the store for barrier free shopping. Now I am able to spend my money with their store. As unbelievable as it is, there are businesses opening all the time in new spaces in Bend, even 23 years after the ADA was passed, that have equal access barriers in place. Everyone in the community loses when that continues. Everyone benefits when places operate like Haven Home with equal access.

I give them 0 stars. My husband and I were looking for a new recliner. This store has tons of…read morerecliners and we had found one that both of us liked. It was operated electrically, but was not plugged in. We ask the salesman to plug it in so we could see if we liked it and he gave some lame excuse about not having enough batteries. How are they ever going to sell recliners if customers can not try them out?

Actually I give them 0 stars - worst customer service ever! I bought a chest from M Jacobs outlet…read morein Eugene. I was told to pick it up in Bend which was perfect since I live here. I went in to pick it up and it's gone. After dealing with the store manager it's determined that it was resold to someone else but he assured me they'd get it figured out. Several days go by and no word from anyone. I call and leave messages. I finally get a call back from the store manager in Eugene. He too assured me he'd get it straightened out. Several more weeks go by and no word from anyone. I called Eugene and talked to the original salesman, he says sorry, we don't have anymore. You should pick one of two that were kind of similar - although wrong style. I finally choose one I sort of like. I'm told its on a truck, you can pick it up in Bend. I get a call later the next day that, sorry, they sold that one to another customer as well. At this point I'm told to come to the store and try to pick something else. I was out of town, the graduation present was ruined and I just wanted my money back. The salesman tells me, sorry, I'm not authorized to do that. So I start calling store managers again. Conveniently, they are off or unavailable and refuse to talk to me. A secretary was the only company representative that would talk to me - and she proceeded to lecture me how busy the managers are and I just have to understand. She went on to say only the Eugene store can issue a refund. Lie and behold, the Eugene store calls and says ok, now we will give you your money back. The person went on to say it wasn't their fault, they felt it was all handled wrong from the beginning, M Jacobs is a terrible employer....etc. Rude, unprofessional, irresponsible - not the store they advertise to be in the radio. I've never been treated poorer than this sale!

Amazing Amish furniture!! Great selection and then some if you go to their catalog! Both Corey and…read moreHugh have been very helpful on all of our visits. The deliveries were all delightful. Very courteous and excellent set up.

Love love love my new custom dining table. Corey is the sales person I worked with and he couldn't…read morehave been more lovely and helpful. I went several times and was not the best at making a firm decision. He was patient and helped me end up with the perfect solution for my home. As a side note, their delivery person, Adam, was also great!!!