My aunt , banks here , she is in the hospital, so I had to cash a check for her, so she had cash,…read moreit was made out to me, they said I wasn't a customer, so they had to charge me 2.25 to cash a check,the check was from regions . I thought when I walked in ,I was a customer, but she said I'm not , clerk said my aunt could come in , but she would have to charge me, my aunt, who is 90, wasn't able to get released from the hospital to due her banking. You're customer service sucks, this is not customer service. Now I'm on hold at your customer service line, my wait is only 15 minutes to talk to someone, this is awesome, tried to talk on your website, but good luck with that one. You have to call and wait forever. Trying to get the presidents name, no one knows, who he is.

I went there a few months ago and there was this very tall lady (believe her name was Rachel) that…read morewas extremely rude. she has zero people skills. it's a shame that City National has her as a teller when she is just plain awful. I haven't seen her lately, but I am hoping they booted her or made her work away from the public.

From the owner: City National Bank was established in 1907 and has been Massac County's Bank of Personal Service…read morefor over 100 years. We offer a variety of accounts to accommodate your financial plan. The Hometown Advantage Checking Account offers the maximum features and benefits. For basic checking services, the Regular Checking account will fit your needs. You may also earn interest with a Now Account or Cash Management Account. For students, the Student Checking account is made just for you. For your savings needs, we offer Savings Accounts, Christmas Clubs, CDs and IRAs. Whether saving for a specific item or for long-term benefit, we have an account to help reach that goal. Need funds now? We have personal loans to assist you in purchasing that new home or car.

Security sucks. Failed to pick up 2 frauds on my acct Now I…read moream locked out of accts since 8/20. I need access and cannot manage your security software!!!! No one at CS. Has been able to get me into my money electronically. This is BIG problem

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Don't waste your time. Wanted a jumbo CD and a pretty hefty savings account and they wouldn't not…read morewave the checking account monthly fee, REALLY

From the owner: At our core is a belief in the people who serve you, an honest interest in your financial well…read morebeing, and a continued commitment to the place where we live and work. We're more than a bank. We're your partner.