Jim's Shoe repair is iconic . I've been going there for over 20yrs . One of the best in NYC. Thank…read moreyou Jim and staff for your years of expertise and great customer service .

Wow I'm so happy with my experience! I walked in CJ helped me and made the entire process so…read moresmooth. He has a good eye. 3 pairs of shoes and a bag. It was ready on time and when I walked in to see my items It was literally good as new. Literally looked fresh out the box. I'm so happy with my experience. Jim's is worth every penny. The customer service is great and they really know their stuff. Thank you Jim's team

Infinity Shoe Repair is the best!! I often pass by on my way to the doctor because it's down in the…read moresubway train entrance and exit. As I walked past today I remembered I need an additional hole in my belt to hold my pants up! The very nice young man said they can take care of it and he didn't charge me. He said for something like that there's no charge. The hole is in the exact spot I told him and it looks very professional. I'm definitely going to check my other belts and make sure I give him a tip next time. I'm highly recommending for shoes and a shine too. This definitely appears to be a Mom and Pop business. He took the belt to someone in the back who made the hole. There's a young lady who is ready to assist and was busy working on a pair of ladies shoes. Very cool old school New York City Classic Business. I love it!! Great Location too. Enjoy!

I brought my husband's Timberland shoes to repair some stitching that had come undone; the owner…read morelooked at them and said, "this shoes have to be at least 18 years old" and he was right! My husband bought them in Argentina about that long ago. When I picked them up I almost didn't recognize them. The stitching was done perfect, clean, and shined! They looked nearly brand new. They also repaired the zipper on my Duluth crossbody leather bag (as the company wouldn't do it), cleaned it, and oiled it. The service is timely. The repair work is SUPERB! and fabulous customer service. Great sense of humor. I'm delighted to have found this place. Highly recommend!!

I had some shoes stretched and I am completely satisfied…read more This is an honest mom and pop store.. it has been around forever and a day. Top quality work, decent friendly owner; Julio. I 100% recommend this store.

I love love love this place!…read more They cleaned my luxury bags, my Tiffany one was suede and my Chanel one had stain transfer from my clothes. They both came out looking brand new. They added new soles to all my Burberry flats; each for about $60 ... these flats are over $400 and I've had them since 2008. Today I picked up my black suede Birkenstocks that needed a touchup. It only cost me $25! I have been coming here for about 7 years and am very satisfied with their work. I recommend them for anything you need fixed!

My friend and I went to there for a battery change. The attendant Segundo was very friendly and…read morechanged the battery on the spot. We paid only $15, very reasonable especially for the neighborhood. He told us that the shop has been there for a really long time, I think he said 30 years and he has been working there for 5. I would recommend this shop and will definitely return.

Update: brought another pair of heels to re-sole and I told him I'm leaving for the Hamptons on…read moreSunday. He said wasn't sure if he could get them done by then (it's 4pm Friday right now) and he completed them within the hour! Truly exceptional service. Doesn't over promise - just truly great craftsmanship coupled with being a great businessman.

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

Romi was so kind and gave me a fair quote. He was able to restore my Chanel ballet flats, leather…read morestrap on a Gucci bag and even add a leather tab to another purse that many of the other local leather spots told me they couldn't do. And all within a few days!! Highly recommend!

I've had a tall pair of Ferragamo boots and Alexander McQueen ankle booties, both worn frequently…read morefor over five years. The Ferragamos had a damaged heel and some cosmetic scuffs in the black leather, while the McQueens looked fine on the surface but had soles so worn down that water seeped in whenever it rained. Romy managed to fix both pairs so they look and function like new. I'm thrilled to have my two favorite boots back. It was absolutely worth the money: he repaired both of my shoes, which retail for several hundred dollars, at just a fraction of what it would have cost me to replace them new. And all within 24 hours! I came on a Thursday afternoon and he had them ready for me Friday morning :) I will be back!

Bought some UGG shoes that were a little on the big side and he put additional holes in the straps…read morein like three minutes. Worked out perfect! He is definitely skilled at his trade and I appreciate his kindness. Happy customer right here.!!

Cobbler Express is simply the best! I've been coming here since 2016 and even after moving to…read moreChicago, I only bring my shoes back here- they are the only place I trust with my shoes! They're also super accommodating with rush turnaround so I can get my shoes before I have to go back to Chicago - so thank you!!! Definitely come here if you're looking for the best, highest quality shoe work that lasts for years and protects your shoes.

Same day service! Thank you so much for the quick turnaround on my designer shoes! I'll be back to…read morerepair my boots. Thank you, thank you, THANK YOU!

I called around 4-5 different shoe repair shops to get my boss's boots fixed. The zipper on the…read moreright boot was not pulling up or down. Most of the places quoted me up to a week to get fixed! When I called premium cobbler, they didn't answer my call but WALTER was nice enough to give me a call back and apologized for missing my call. He said to bring in the boots and he would get it fixed asappp. He was scavenging for an identical zipper and was able to get it fixed and picked up in less than 3 hours. THANK YOU WALTER!

Incredibly disappointed. Paid $270 for a recraft of my shell cordovan Alden boots. Instead of…read morerestitching through original holes, they created new ones. Who does this? No response to emails asking for an explanation. I really wish I had checked these Yelp reviews before sending in my boots.

I emailed the owner of this shop to tell him what I needed done, he said to come in. I went at my…read moreexpense because I do not live in NYC. When I went in everyone was just standing around and the owner was not there. It was clear they did not want to work because they did not even want to look at what I brought in. Of course I left and emailed the owner who is an absolute idiot who has every excuse in the book of why he no longer can work. Apparently he has some kind of lung problem, I suggested he work the front counter and stay out of the shop but he didn't want to hear that. Fine that is his choice but he should have never told me to come there and waste my time and money. This shop is clearly on its way out, I suggest you don't waste your time, its days are numbered.

UPDATE: Because I very, very badly wanted to avoid having to take Leather Spa to small claims court…read more- which should not be necessary and wastes everyone's time - I agreed to send them back for stretching despite having been adamant from the start about not wanting the boots stretched. What other choice did they leave me after cutting them too small to fit? Well... they gave me zero updates throughout the process and didn't return them until I followed up which seemed to magically happen at the exact moment they were ready. In all likelihood they'd been ready but they didn't want me to see what they did this time, and they were right to feel that way. The boots are now next level destroyed. The leather is scuffed and worn out all over the place to the point where there is a very, very obvious difference between the leather at the foot of the boot and the leather at the shaft which looks like it was beaten with a mallet. But that's not it! They're still two different sizes and still have crooked seams. I've sent photos and multiple messages and no one has even acknowledged me since they returned the boots like that. These are absolute scumbags who know what they did, won't take accountability, won't respond, and won't even credit me for the $318 I paid for them to ruin beyond repair boots that were $1,995 plus tax brought to them in brand new condition. Just scheduled time off from work to go to the court and file a small claim and I am FUMING that I need to do this. I sincerely hope this company goes out of business. You can see from the reviews here how little they care about the work they do to high value and often irreplaceable items and there is no room in this great city or anywhere for a business like that.

Love this place!!! I cannot say enough amazing things about this company! I brought in my Louis…read moreVuitton bag after it experienced an unexpected accident that required a very deep and delicate cleaning. This bag means the world to me because it was my very first designer bag, gifted to me over 10 years ago They worked absolute magic! The cleaning and restoration were done with such incredible care and attention to detail. When I got it back, it literally looked brand new You would never know it had gone through anything! Shoutouts to Leather Spa bringing it back to life! On top of that, the turnaround time was so fast which meant so much to me. I'm beyond grateful to have my sentimental piece restored so beautifully. It looks just the same now as it did when I first got it. I highly recommend them to anyone needing expert care for their luxury items! 10/10 experience!