I started the timeshare transfer process 1/14/2013. I followed all the requests and information asked for, filled out forms and faxed back information. 7/30/13, I called for an update and was told they were waiting for my timeshare company to complete their part. Then it would be deeded out of my name and I would receive a letter of completion. 10/2/13 I called for another update and was told it was in the last stage which takes the longest. In my worksheet and Terms & Conditions, under "Special Assessments" it is stated that I would be responsible for the next ten months Maintenance fees, paying quarterly. That was dated January 14, 2013 and indicates that August 2013 would be the last maintenance payment I would make, which would actually be the last payment for 2013. 12/10/13 - I received a maintenance invoice, due 1/1/2014 which would be my first payment of maintenance fee for 2014. I called Pacific Transfer and was told to fax the maintenance notice and a work order would be opened, so I faxed in a copy of the maintnenace fee notice. 12/18/13 having heard nothing, I called again to see what the status would be and inquire about the maintenance fee. I was told that I would have to make this payment because I was responsible for all maintenance fees within 12 months of the Agreement, regardless of what the Special Assessment was. (1/14/2014 would end the 12 month agreement for fees). It has been over 11 months, I am still paying fees for my timeshare. I paid $3492.00 for the transfer to take place January 14, 2013. The money just keeps going out for this timeshare. When is enough - enough? I went through this process thinking it would end wasted money and it still has not happened. I guess the next step is to pay out more money for the services of an attorney to see what options I have. I feel Pacific Property Transfer must be another scam. Everytime you call, you talk with someone new and the information is different. One representative says I should not have been told what the other rep said and regardless of what was told, I am responsible. And for further insult, was not nice or understanding about it either. It was just "Too Bad". I will never refer Pacific Property Transfer to someone, and as long as Right Choice Transfer uses Pacific Property Transfer, I will not refer them either. And a report to the Better Business Bureau is going to happen also. read more

Where shall I begin... It has been almost 2 years, I paid $2800 in Dec 2012, had numerous documents notarized and sent to their company, jumped through all kinds of hoops, and for what.... Nothing! Mostly they will not answer their phone. And if you can reach someone, after holding for at least a half-hour, they advise you to go to a law firm in San Diego where you can cancel your timeshare ownership for another $500. Hmmmm.... I wonder why all 34 reviews for Pacific Property Transfer (all with 1 star) are in the "not recommended reviews" section of this website. What is going on? Do not use this company. They should be arrested and thrown in jail. Is there no justice left in America? Truly disgusted. read more

They have done NOTHING for my parents and have not contacted them in over a year! My folks paid $ 3500 for this "service"

Not worth the money. They charged my card almost 3K and received all the required doces in April 2013 and it is now Nov 2013 and I have not yet received the transfer papers. Have called and spoken to them several times. No one knows what is going on. Asked to speak to a manager, they have refused and stated one will call back. Never received a call. I have emailed them, no response. If I could rate no stars, I would. read more

My wife and I started the process of transferring ownership of our time share well over a year ago with these crooks. We gave them 3 grand to take it off of our hands and they still have not done the required paperwork to make it happen. We can't even get anyone on the phone. All of our calls to them go to an answering service and NEVER get returned. My advice is to stay clear of this outfit unless you have money to throw away. read more

The company does well until a mistake is made. Then forget getting anyone to help you. I had two weeks of time share on one deed. The agreement was to free me from both and it would only cost one fee. They appear to have handled one of the weeks, but the other fell through their system. After numerous telephone calls and three letters sent, no one seems to be able to take the time to understand the issue. All they would have to do is look at the documents. If they handled the second share like the first, I would give them five stars. Since their customer service seems unable or unwilling to go back and look at the documents, I give them two. Proceed with caution. read more

A good portion of my furniture was broken because it was improperly wrapped. They broke a 5 inchth. TheThis Company does not care about its customers and they even tell the customer how its going to be. Worst move I have ever had. read more

I bought a timeshare contract from Ebay and sent the payment to Pacific Transfers and they never transferred the timeshare into my name. They will not answer emails and they do not answer the phone. It just rings and finally disconnects. Or they answer and put you on hold real quick then leave you on hold and never come back. DO NOT use them for your transfers or to sell your timeshare. They are scam rip off cons. I am out the money and do not have the timeshare I bought. read more

I was really excited initially. The people seemed professional. I signed up in Nov 2012. By Jan 2013, they had all of the timeshare information requested as well as proof of maintenance payment. I've emailed them every couple months, but haven't received any response since May 2013. I called today and talked to someone in their office. Hoping that this can be resolved quickly; it's now a year since paying them the fees. read more

Terrible customer service!! I started the timeshare transfer process back in Oct 2012, and finally, in Sept 2013 I finally got the timeshare in my name. I would HIGHLY recommend using ANOTHER transfer company! PPT is very slow, numerous errors and unresponsive to customer inquires. I would say they are belligerent towards their customers who dare question why it is taking so long to transfer the property. I have purchased 15 timeshare resales and this is the WORST closing company I have dealt with, bar none. read more

This place is a rip off .... They rip off old people never return calls and they take you for your money and do nothing!!!!!!

My wife and I signed a contract with this company in which they guaranteed (in writing) to transfer the title/ownership of our timeshare. This contract was signed approximately 18 months ago. During that time we have contacted the company numerous times and asked them to provide us with documentation that the title transfer was in progress. We were always assured that it was, but we never received any paperwork to confirm it. We completed all documents sent to us by this company, had them notarized by our lawyer as requested and returned them promptly by registered mail. Now after numerous phone calls and attempts to have someone contact us we keep getting 'the run around'. I am now suspecting that this has been a scam. My wife and I have been fair, upfront and honest in our dealings with this company, qualities which this company has not shown towards us. read more

Transparency and ease of use as well as live updates on the process via a members area on the website are just a few of the features in place to help ease your pain. They have been nothing but a PAIN!! The members website only let me in a few times now I can't get in. They will not return phone calls or e-mail. Its been about 3 months and I still don't know when I will get my timeshare. I think they are a bunch of CROOKS and LIARS AND ARE STEELING MY MONEY!! so if your doing business or going to be very careful/ read more

"FAST service is a lie ! We have been waiting over a year to complete this transfer. Paid over $3000.00. Was told we did not have to pay the maintenance fee for 2013 and now we are told our account is cancelled because of not paying these fees. When confronted person that told us our transfer was near complete and we did not have to pay. Anna, now says she's sorry for misinformation, that it was meant for another client. Have called and waited hours to speak with someone that can help only to be transferred, told to leave messages and they would get back to me, but never have. There's NO head of company with which to speak. Amazing !! In other words, DON'T get scammed...run from this company. Oh yes, I also found out they have used our time share and our points are less. Trying to get our money back...will NOT give up!" read more

These people either do not answer the phone, do not return voice mails or emails and their fax number has been disconnected. I do NOT recommend them. John read more

They will scam you. Charge your card and you will not receive the service. Been working with them for almost a year now and still haven't even got to the signing of papers. Took my money right away. They work under more than one name. Stay away from timeshare transfers. Same company different names. Get the run around every time I call. read more

This company is a complete scam! I was supposed to receive my property in 60-90 days and it did not happen. It has now been 9 months and I'm still waiting. I call every other day and they NEVER answer the phone - EVER!!! I send emails and they NEVER respond. They stole over $3,000 from me and I still have no result. My wife and I are taking them to court. read more

This company advertises that it will transfer your timeshare out of your name. We started the process in December 2012 and STILL own it. I've called almost monthly to check on the status and just get the run around. They tell me "all documents have been approved, now in title clearance, waiting for resort to release", etc. I was also told each time that it could take 6-9, even 12 months to complete the process. I called on December 10, 2013 (a year after we started process) with my concern about now owing 2014 maintenance fees and was told that everything was in order and I would not be responsible for the fees, Pacific Transfer would take care of them, just fax the bill to them. Then I get a call telling me that the rep that told me I did not owe the fees had no authority to tell me that and that I was not in compliance with getting paperwork in on time, therefore we owed the fees. I pulled out the letter we received from them in May 2013 requesting specific paperwork be sent to them by a specific date, notarized. I IMMEDIATELY gathered the paperwork and had it notarized the next day and sent it out overnight mail. I then called Pacific Transfer to verify they received it and was told yes, they had it. When I told Pac Transfer this she told me that I needed prove that I actually sent it because I could have had it notarized in May but not mailed it until 'whenever.' She basically called me a liar. She also told me it could take '6-12 months MINIMUM, UP TO THREE YEARS!!' When I told her I was reporting them to the BBB she said in a very matter of fact, whatever tone, ' okay'. As you can imagine I have called NUMEROUS times and been put through to 'supervisors' voice mails but have NEVER EVER received a call or email back. This company was recommended to us through Vacation Smart International, saying this company (now I learn they are part of the same company) would handle everything for us but it's been a year and nothing is resolved. If you're thinking about using this company, think it over very carefully. I wish we had. read more

Pacific transfer helped me get rid of 3 of 4 properties with ease, but the 4th property is now going on a year and 3 months without closure. the Property is now asking me for past Maintenance fees and Pacific transfer is not stepping up to do what they or RMa said they would do when I signed up and paid them to transfer my timeshares out. This is wearing thin and also affecting my credit, because pacific transfer is not paying my maintenance fees. would like to have this resoloved soon. read more

I sent my documents for a title transfer of a time share eight months ago and they still have not completed the transfer. I made my payment for the transfer when I sent in the documents. I am very unhappy with Pacific Transfer. read more

Update from Roger S. Finally received a call back and the idiot told me "we don't put time limits on sales" so I said this could go on for ten more years and he said "it shouldn't take that long". I wanted to reach through the phone and choke his sorry ass. I told him they did tell us at the presentation I attended this should take 6 - 8 months to complete. I told him it's been almost two years. If you are interested in pursuing bringing this fraud down contact me at rsiegfriedsr@yahoo.com. My lawyer and I are discussing taking action maybe a class action lawsuit if enough of us exist we could do just that. read more

I signed a contract 2 years ago with these people. First thing I had to do was get a lawyer because they didn't pay the maintenece fees. now, again they are not paying the fees.They still haven't singed the deed, so I guess that I still own the timeshare. Now, I have a collection agency after me. When I call them, Im put on hold forever. They don't call back. I would have been better off by giving the timeshare away to a stranger.As far as Im concerned, these people are the scum of the earth. read more

If you trace the ownership of this company, you'll find that that the owner has multiple companies that he keeps changing the names so that people don't find out what is really going on here. This is perhaps the most unethical and most inept company that I have ever dealt with. I signed a contract with Timeshare Relief (yes, same owner!) nearly three years ago to transfer 4 properties -- and two of them are still being worked on. I can't tell you the number of hours that I have spent on the phone with these various companies, only to find out that "so and so doesn't work here anymore", "we don't seem to have that information that you sent us on file", " your file has been elevated to priority status", and still not one returned phone call from the owner. Do your research .... stay away from this company. read more

Pacific Property Transfer doesn't meet it's commitments, won't answer the phone is very slow to answer e-mails. Avoid them at all costs. Demand another company handle your closing. Look at the feedback. RUN AWAY from them. read more

Our contract states that they will pick up our maintenance fees after one year. Since sending them copies of our bills as requested, we are now two months behind on the payments. We communicated with someone there and sent them a PDF of the bill so they could pay it but it is still unpaid. We will have to send another payment in a few days to protect our credit rating. read more

I have tried to sell my timeshare to them for approximately 1.5 years. I hve le 3 messages that have gone unanswered. To date my tmeshare is still mine without any word from them as to when I can expect not to own it any longer. read more

Paid them 4000.00 in Jan.2011 nothing but problems.They claimed that the deed was not registered. I was able to get all the information gave to them.They then told me the papers were not sent in time to them complete lie. Cannot get thru to them by phone. Have already contacted BBB. They are the rudest lying company. Do not do any business with them. read more

I wish it were possible to give less than one star. Dealing with this company has been a horrible experience. We paid them a substantial amount of money to take 4 timeshare weeks from us. We think one of the transfers has been completed but we never received any confirmation from Pacific Transfer so we don't know for sure. We have been trying to get a response from them on the other 3 for at least six months now. They don't provide updates. They don't respond to email messages. And when we call we always get a different operator who can't find our file! Don't make the same mistake we did - stay away from this company! read more

I am still waiting after 18 months, for answers. No one can tell me anything. My case has beeb reassigned to different people twice, still no response to anything I want to know. They have my money, and now I hear nothing. I guess my lawyer will get some answers. read more

This company is a rip off . I will be contacting an attorney soon to follow up on my timeshare sell these people will not pay fee's they tell you to send them the bill they will pay, and then you never here from them again. resort contacted me let me know fee's are over due now and need payed asap or going into collection 4/1/14 . They are a big scam and will be hearing from my lawyer soon read more

Similar to what everyone else has said. Do not use these guys. Its been well over a year. Now they are claiming I didn't return our power of attorney within in two weeks. Which is just an outright lie. I received the documents the last week of December 2012 and they claim to have received it January 6th. Avoid, Avoid, Avoid. Anyone have any methods for getting they're money back or actually getting them to do what they promised? read more

We are have the same problem as William. Now they are saying we took a month to respond to a request. Funny everything we had been asked we sent certified. Now they are saying we have to pay our dues "When we had been told when we paid them $over 5,000 dollar's"our dues would be paid if our time share had not been sold within the two years. Well guess what just like William they refuse to honer their contract and we are also are being called by collection companies asking for our dues. When we complained to the BBB they came up with all kinds of reasons they will not honor what they claim. Please, Please don't contract with this company. Spread the word! tell everyone they are a scam. I have never done this in my life. Like William said you would be better off giving it away if you can. We are also going to get a lawyer and see what we can do about getting our money back. I do not want to give them my business what so ever! read more

transfer smart was paid 5 years of maintenance fees to take over my timeshare in july of 2011 - they gave it to pacific transfer in march 2012 - as of today 1-23-13 it still is in my name and i'm responsible for the maintenance fees still - can this be a small claims court case - how do i resolve this - i can't get any calls returned by either company read more