I've been a patient there for a while now. Doctors, nurses, pharmacists are amazing. My family Dr…read more is very humane. She listens to you, she's very through. I am very happy with her. But the clinic has 2 problems. Says it's a Walk In but they do everything in their power not to let you walk in. I don't mind waiting, I inderstand they're busy and I need to wait when I walk in. But sometimes unforeseen health issues can happen over night or the day before and you need a walk in. The second problem is one of the receptionists. Bad attitude, you always feel like you're a nuisance she can't wait to get rid of. Very cold and detached, borderline rude. Once she made me state outloud I had a UTI infront of a patient.. She kept asking me to say it louder .Has zero sensibility. She has nothing to do in the healthcare business. If it wasn't for the receptionist and the lack of walk in access, this clinic would be a 5 star.

Was not impressed with this clinic.The Doctor I seen wasn't very helpful and the rooms are cold…read more Felt like a number not a patient.

This medical clinic has so much wrong with the ladies at the front. My doctor is good IF I can get…read moreto see her. When you go for you appointment the fro t desk is eating while you are standing waiting to be served. They don't inform you that the doctor does phone calls and also open on Sunday, I was racing from work for the last appointment. My final experience they book a phone call appointment for me at 430 "because she does her calls at the end of the day". Doctor called at 3pm while I'm still at work so I miss the call...when you call back they have an "oh well attitude you missed your appointment". They need to revamp the front end staff. Need to find a different doctor due to too many issues trying to get pass the games at the front.

a amazing experience, great receptionis and amazing doctors! 10000000000% recommend going!read more

We are very grateful to the clinic and pharmacy for vitamins, pills for our family. I'm satisfied…read moreyour servises and behavior to pacients!!!

It's very convenient that they have both Male and Female Doctors Available and especially since…read moreit's walk-in. They also speak a variety of languages and are very kind and knowledgeable

I spoke about my experience, it's really nice service very kind and very professional the personal…read morethere

One of the nurses in there was extremely insensitive, rude and uneducated. Blond with dark roots in…read moreher hair, lots of makeup, light-skinned, speaks Arabic. She'd refer to me by my deadname that she clearly saw made me extremely uncomfortable, repeatedly, loudly for everyone to hear. And then she went yelling out my deadname, repeatedly, out loud to the doctor, asking him if they can provide services for me. I was then refused services, because my Alberta health card had my deadname on it. And my new legal name is different. I left in an extremely distressed state. Some of the staff could've been a lot more tactful and educated in their behaviour and approach towards me. Even if they had to turn me down, it could be done a lot more differently and not led me to the distressed, dysphoria induced state that they led me to. Technically, Triggering some of my conditions and causing me further harm, as medical personnel...for the conditions that I came to get assessed for, in order to receive my drivers medical examination. 0/10 would not recommend. Steer clear if you are not cis, are suffering from certain conditions, and need to get your driving medical examination done. Stay safe!

My previous doctor went to specialize in men's sexual health. As I am female I obviously no-longer…read morequalified for his services. As I have very complex health problems I needed a family doctor. I was fortunate enough to get to be Dr Botha at Santimed to be my family doctor. I am that person who can write the uncommon side effects warnings on medication. It is a case of that is not supposed to happen and then surprise it happens to me. Dr Botha really goes out of his way to help. Unfortunately he is also part of the Alberta Health system, so even if he wanted to he can't just jump the line with referrals, he has to follow the rules set by Alberta Health. In the more than 20 years I had been living in Calgary, I have learned that the politicians that control Alberta Health haven't got the faintest idea of medicine. They are merely a lot of politicians, who are trying their best to sound important, but only goes on to complicate even the simplest, most cost efficient solution, with so much rules that medicine becomes a very expensive, time consuming circus of expense.

This clinic is so inefficient it's sad. Make an appointment and you wait 1-2hours on a good day. My…read moredoctor is unprofessional, visited for a concern that will require surgery, I waited a week and heard nothing, I then had to call to find that because it's a WCB claim that I'm expected to return every two weeks for an update. There was no phone call or message from the office to inform me of this. I have now been working with an injury for three months and have no idea if my surgery will ever get booked. If you care about your health or being treated in a timely and professional manner.. steer clear of this place!

Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

Dr. Raphael is the best, he takes the time to hear the patient and respond with kind words making…read moresuggestions Collins A

I love Dr. Adesina, however the front desks inability to answer the phone at any attempt at trying…read moreto call them, makes it really hard to be able to continue being a patient with the clinic, as Ive had to go 3 days without receiving my refill prescription because again-- they really very seldom pick up the phone. Their organization is not the greatest either, as I was finally able to get through to them yesterday, I was told I would receive my prescription refill today-- and to put it lightly, I'm now on 4 days without my daily prescription that is quite dangerous to stop taking, and as of right now, I have been on the line, listening to their line ring for 14 minutes and 27 seconds, to be exact. I guess I will just deal with the life threatening side effects? To make matters worse, this has been a recurring issue, I try to actively avoid visiting my family doctor because I'm very very limited for time as I seldom get days off in the week, and it's just usually more stressful trying to get through of book an appointment, that I avoid it all together. unfortunately I am likely going to have to look for a new family clinic for my family, despite our love for Dr. Adesina. I wish her all the best.

wrong wrong wrong... not open most the time!!!! only 4 days…read morea week and very limited hours.. who the hell posted the "open 24 hrs" ???