I saw Dr Naidu is was wonderful and caring, This is a good Dr. and nice staff…read more This is a walk in clinic the best I have found all a round experience. The wait is worth it.

Worst experience I've ever had with a Doctor (Dr. Naidu). My regular GP was unavailable, so I was…read morebooked to see Dr. Naidu. I have been struggling with anxiety my whole life and as a teenager, had a severe eating disorder. After exhausting all other treatments, therapy, mediation, exercise, I was ready to try anti-depressants. Naidu hardly even looked me in the eye, showed zero empathy to my situation and had the nerve to tell me my situation was potentially hormonal. Thank you for being the most stereotypical male doctor I've ever come into contact with... I'm surprised he didn't ask if I was on my period while he was at it. I told him I'm a highly educated, competent woman, and am advocating for myself. That I deserve to be treated and hear my options. He proceeds to tell me that if I'm having suicidal tendencies, to go to a hospital (the psych ward) for treatment. I said that is not where I'm at, but simply want the care I need and to ensure I am working the system to the best of my abilities while maintaining his code of ethics of course. He prints off a blood sheet test and sends me on my way to get hormone testing.. This man lacks any emotional intelligence skills and clearly only cares about getting his patients out of his room as quickly as possible. The worst care, the worst empathy, the worst experience I have ever had with a doctor.

I was a bit apprehensive about coming here based on the previous reviews, but it's near my house so…read moreI decided to give it a chance. When I arrived, I was greeted warmly by a receptionist. There were a few others in the waiting room ahead of me but I was told that the wait would be about 45 minutes which isn't too bad for a walk-in. Sure enough, I was in and out pretty much 45 minutes later! Everyone I encountered was friendly and polite. The doctor seemed like he was in a bit of a rush (I didn't get his name and he wasn't wearing a name tag) but he was thorough and quick in examining me. He provided some treatment and we discussed it a bit and then I was on my way again. Overall, pleasant experience (other than me being sick in the first place).

With a young child and myself working in childcare I think it would be safe to say that me and my…read morefamily have visited our share of medical facilities in the city in a short time frame. Just want to say this clinic is the worst walk in clinic I have ever experienced in the province or any other. Wait times are ludicrous(the emergency room wait is shorter on average.) Every single time any of us goes there we leave wondering why the hell we bothered?? The reception staff are all some if the rudest women I have ever encountered and really should not be working with patients in any way. Very insensitive and just mean spirited people. All the doctors are the laziest people I have ever met, but Dr. Collette takes the cake. Barely utters a word when he walks in. Doesn't bother to listen to anything you say and makes you feel like an idiot who has nothing wrong with you (whem any other MD says otherwise) or diagnoses the wrong thing because he rushes to throw drugs at you so he can go and sit in the back for 5 hours until he wanders into the next room to screw up his next patient. So unless every other medical centre in Canada is closed, save yourself 4 useless hours of your life and go anywhere else!

This is a fantastic clinic!! The women at the front desk are very friendly and helpful. I went…read morethere this past month for an IUD and my experience with Dr. Moss and her team was wonderful! For an uncomfortable experience, the team made me feel very at ease. I highly recommend this clinic to women who are looking to get an IUD!

My experience is noted in 2 categories, staff and doctor…read more The staff: no real complaints. Waiting for 30 or more minutes past my booked appointment time - likely more to do with the doctor than the staff. The doctor - lack of punctuality, manners, professionalism and effectiveness. His handling of my "bunion" surgery was a flop and caused more issues in the foot resulting in another surgeon needing to 're-do' the whole procedure and fix the new problem. When I tried to discuss the issues with him, he became agitated, defensive and abrupt. In the first meeting with him, he gave me a verbal picture and information about how my joint wasn't compromised so it would be a simpler procedure as he would only need to scrape tissue and the total time in a walking boot (cast) would be 5-6 weeks at which point I would be able to put my runners back on and do what I did before. Hogwash... I was 10.5 weeks in a cast and in to rehab. That's because he cut through my first metatarsal which was Never discussed. I learned about it because I obtained a copy of the post surgical xray. Weeks after surgery, to view the surgical site, (with dried blood in 4 layers of gauze) he grabbed the gauze and with one aggressive yank, ripped it off. One layer stayed stuck. While I was still holding my breath with a death grip on the chair he grabbed and repeated the same maneuver. Along with the gauze; adjacent to the incision; came a dime sized piece of skin which took longer to heal than the incision itself. There were more shocking behaviours from this man who appears to be credentialed but acts like he is not. RUN !

Been with this practice for 35+ years and have nothing but positive experiences with everyone…read morethere. Accesible, comprehensive care.

My wife and I and our son have been well-served by the doctors at this clinic for many years, and…read moreif our experience is anything to go by, then Valleyview is highly recommended. The main problem, however, is that good family physicians are hard to find, so they are SUPER busy. Just getting through on the phone can be a challenge sometimes!

Everybody was super nice there. Not a long wait time as if you do need something, there's a…read morepharmacy right by it. Doctors are super Friendly and Kiosk was nice. They have a lot of stuff and will try their best to help you!

Looking for a doctor let alone a good one these days is near impossible. I was very lucky to find…read morethis Clinic so close to home. I had followed a previous doctor to 4 different clinics around the city before she left for Toronto. My son and I did a meet and greet with Dr. Rana Al-bayati and found her to be very efficient. I have seen her now 5 or 6 times in the last year and half and even just the simplest of visits i.e. prescription refills, she takes the time to ask thorough questions. I had put off a few things like some blood work before my appointment and she won't just let you slide if she needs the results. I can procrastinate like the best of them but If I wanted to move on to what I wanted, I had to do what she needed. Very impressive! Maybe not at the moment (haha) My 95 years old mother was not feeling well one day and of course I panicked and did not want to take her to any walk-in centre, so I phoned the clinic and asked if we could just walk in. They said yes and I rushed down and because she was not a patient she was seen by the next available doctor when they were available. Dr. Alaa Ali checked over my mom and found she was stable, and we went for blood work. The results came in and we were notified to come in and now my mom has a treatment routine. If anyone wants to know she is doing very well for a woman of her age. We just came back from Los Cabos yeah. The receptionists require a shout out as they are excellent to deal with. This is clinic is small and I wanted to keep this info to myself but how can I when they are just super terrific.

Just to let you all know. BC does not have a follow up program after a PAP. It's the standard "no…read morenews is good news" scenario - hate it. I received a letter from Alberta Cervical Cancer screening program this week stating everything is OK! For someone who has received treatment for Cervical Cancer, this is so important. I'm so happy that there is this level of care here. Even if I can't get a GP.

I accompanied a client to this clinic who has struggled with her male family doctor, saying she…read moredoesn't feel heard or understood. She had booked an appointment at this clinic in advance and to my surprise, was able to see someone within a few weeks. Upon arrival, my client checked in and we waited. I spotted a sign on the wall that encourages patients to notify front reception if they've waited for more than 30min. I'm glad they have this sign because after waiting this long, at least my client felt justified to complain. I watched everyone else in the waiting room come and go, so I'm not sure what happened there. I liked that music was playing and there are nice photos of some of the physicians on display. I sat in on part of the meeting between my client and the doctor, who was rather lovely. She was soft spoken and friendly. To my surprise, the doctor informed us that the clinic does not provide referrals. My client had specifically asked that question on the phone when booking the appointment and she was told otherwise. At least my client was able to get some important tests done and felt good afterward about being able to express her concerns without being brushed off.

Very friendly and helpful. I made an appointment for the same day and was not kept waiting too…read morelong. I will go back next time need health care.

I've been a patient there for a while now. Doctors, nurses, pharmacists are amazing. My family Dr…read more is very humane. She listens to you, she's very through. I am very happy with her. But the clinic has 2 problems. Says it's a Walk In but they do everything in their power not to let you walk in. I don't mind waiting, I inderstand they're busy and I need to wait when I walk in. But sometimes unforeseen health issues can happen over night or the day before and you need a walk in. The second problem is one of the receptionists. Bad attitude, you always feel like you're a nuisance she can't wait to get rid of. Very cold and detached, borderline rude. Once she made me state outloud I had a UTI infront of a patient.. She kept asking me to say it louder .Has zero sensibility. She has nothing to do in the healthcare business. If it wasn't for the receptionist and the lack of walk in access, this clinic would be a 5 star.

This medical clinic has greatly contributed to my positive view of the Alberta Medical system. I…read moreowe a debt of gratitude to Dr. Edema who has always taken the time to listen to me, shown initiative in referring me to excellent specialists and displayed genuine personal interest in working with me to understand and improve my health. Sue and the other representatives at the front and the back have always been friendly and respectful to me. They have provided quick and invaluable assistance when I have been filling out forms or forgotten requisitions at the lab et cetera. I am willing to travel to come to this clinic. It is worth it!

Dr Edema is the best doctor! He is so sincere, and…read moreincredibly caring. I've never had a problem with the front staff, they have always been very pleasant with me. 5 stars by far!