Jake was amazing! Very thorough and detailed in the way he explained the plan for keeping the…read morecritters out! He was referred to me by a friend and I'm so glad she did!

Jake was so great to work with! I had set out on a search to work with a local entrepreneur and I…read moredefinitely made the right choice. He is a great communicator, professional and educated in his field, and provided great work! He also helped me work with my landlord so that she would cover the expense of the service. (Landlords are supposed to, FYI!). Give Jake a shout, you won't be disappointed!

Brian is going over and above to help me with a quick request!…read moreHe has done great work for me in the past!! Thank you so much!!

I have to agree with a couple of the other reviewers on here about Brian's change in business in…read morethe last year. We used him in 2014 with great results/response time and service. I even recommended him to a few other people. We hired him again to come out in 2015 (to take care of the common ant issue in Portland) and I'm not sure what he did differently this time but it did not solve the issue. I texted him multiple times (finally getting a response after leaving a VM) and he came out a second time, which I appreciated. When, after the second time, we STILL had an ant issue, I have reached out multiple times with no response. I have finally just given up. Definitely disappointed to be writing this review because my experience with him in the past was so positive - hopefully he'll swing it around and get back to providing the 5 star experience I initially had.

Did a great job evicting a family of squirrels from my attic and blocking up the entrance points…read more Few pest control companies undertake humane wildlife removal so this was a great find. They installed a one-way door to get squirrels out then came back and sealed the holes once the critters were out. Would have no hesitation in using them again.

Mike helped us out with a rodent infestation and now maintenance. We also hired them to give our…read morecrawlspace a complete rehab with a moisture barrier and new installation and, of course, the crappy job of cleaning the space out in the first place. Thanks to Mike and his team. Recommend!!

We are very pleased with Kanga! Jesse has been kind and…read moreprofessional when coming out to our home. He was knowledgeable about the pavement ants we were dealing with and was great about being cautious about spraying where the baby would be. We haven't seen a single living ant in months, such a relief!

Tyler was fantastic! He took the time to listen to our concerns and needs and treated the interior…read moreand exterior of our home quickly and professionally. He was friendly and personable and look forward to working with him again!

Dennis was super awesome in helping my mom get rid of mice in her house. He came the same day in…read morethe late evening the day we called for help. We didn't have to wait. He was honest and forthcoming with what we needed and what we didn't. He told us how to block possible mice entrances and what materials to purchase. He could have charged us to do it but he was honest about how it is more worth it to do it ourselves. He even offered to help answer any questions we may have. Super satisfied with his professionalism, honesty and calm attitude (while my mom was freaking out) I would totally recommend Dennis for your pest problems!

Dennis was very helpful in identifying and treating my home…read more He is very professional and did an exceptional job. I highly recommend his services.

I just had the most positive experience with a pest control company in my life. Holly and Kelly…read morewere so thorough in their explanation and quality of work I am floored at how incredible their service and helpfulness was. I had a carpenter ant problem that was occurring through most of the summer at my home (seeing 5-10 ants in the kitchen area every day) and I gave Shrum's Pest Control a call. The moment Holly picked up the phone she was so pleasant to speak with and completely understood the problem as soon as I started explaining it. I'm a detail oriented person and both Holly and Kelly are very much into the details when explaining the work they do. I loved how Kelly explained my options and the costs associated with it. A basic full exterior spraying for carpenter ants costed me around $250, but it can range upward depending on the square footage of the home. Kelly set expectations and explained additional work (interior powder in crevices, etc) that he could do for a fee, but recommended against it unless we saw the problem persist. Another aspect that I love about Shrum's is their integrity. Kelly and his son stood up to an owned their work. They recognized my concerns and were able to address them. They even explained why it was important for me not to sign up for an annual plan because it's a common sales tactic that larger companies (Terminix) use to make money. I highly recommend Shrum's Pest Control. They returned all my phone calls, they stood by their work, and they were the most reasonable in pricing that I could find (among the 3 companies that I called) in the Portland area. THANK YOU KELLY AND TEAM!!!

I was in search of a pest control company for a real estate transaction. I used Yelp to find…read moresomeone reputable. I had another company and also Shrum's come up for a suggestion. James got back to me right away. The other company, 3 days later. James got the job done quickly, effectively and with reasonable rates. I will use Shrum's whenever needed in the future and would recommend to anyone needing this service!

I contacted Pest Patrol for an issue with squirrels getting into our attic space. They have been…read moretop-notch every step of the way. The staff answered the phone and got me scheduled right away. The inspection crew that came out was very thorough identifying places where the squirrels were entering. They kept me informed every step of the way and took photos of the problem areas. They wrote up a proposal so there were no financial surprises and the proposal comes with a year guarantee. Samuel V came out today and closed up all the open spaces. He too was thorough and kept me informed and also showed me photos of the work. I highly recommend.

Sebastian is a great employee and did his work quickly, efficiently and competently as he rooted…read morearound in my crawlspace for evidence of rodents. If I had a business, I would consider myself really lucky to have such an employee. He went under the house, found evidence of a new rodent incursion and then covered the whole property to mend the holes in mesh that covered crawlspace vents, set traps and then came to explain what was going on under my floors. He showed me pictures of both the problem areas and areas that appeared secure under my house. We then walked the house perimeter to show where the critters likely got in there during the recent snowstorm. I'm confident in the accuracy of his assessment. He'll be back in a week to check on the traps. I have needed a new vapor barrier down there so I will be getting a bid for that as well. All in all, the pricing was fair and the service exceptional. I did not want any poison used as I have dogs that I need to protect. Job well done. Thanks, Sebastian.

We discovered a large hornets nest in a tree right by our house. It was in a very dangerous…read morelocation for people and dogs. I called Outlook and they came the next morning and took care of it! Great service!

Wasp infestation. Turned out to be 'cicada killers' which I had never heard of. I learned something…read moretoday and they treated the lawn partially at no charge. Excellent customer service!