I had a wonderful experience at Pacific Dental thanks to Dr. Bo Meng and his amazing team. Dr. Bo Meng truly went above and beyond during my visit. You can tell he takes a lot of pride in the quality of his work and genuinely cares about his patients. He was thorough, patient, and made sure everything was done with great attention to detail. It's clear that he is passionate about dentistry and committed to providing the best possible care. I felt confident and well taken care of the entire time. Dental assistant Vira was also outstanding. She was very attentive, compassionate, and made sure I was comfortable throughout the process. Her kindness and professionalism really stood out, and you can tell she truly loves what she does. She brought a positive energy that made the whole experience much easier. The receptionist, Oanh, was incredibly helpful and welcoming. She went out of her way to make sure my appointment fit my schedule and was very kind and pleasant every time I spoke with her. Her effort and friendliness made scheduling and checking in completely stress-free. Overall, this team provided exceptional service from start to finish. I highly recommend Pacific Dental and truly appreciate the care and dedication from Dr. Bo Meng, Vira, and Oanh. read more

My primary dentist I love the staff here & Dr. Meng always extremely nice and careful answers all my questions.

I got two implant crowns and one single crown on lower left side that looks like real teeth. I have used them for a couple of weeks and they work well. The implant surgery which was performed several months ago was painless and fast. I am beyond happy with my new implant teeth. Best places for implants! read more

This place sucks office staff very rude the dentist is a asshole he trued to tell me I need a root canal crown and I said pull them out he lied to me and said no you have to keep your teeth after the X-rays I went to the front desk to schedule a deep cleaning and receive one filling she receptionist gave me a medical release form did say anything so I thought she fill it out so I did then she rudely responded to me that my doctor needs to complete the so she called the dentist to the front desk and told him what I did he seemed not to have enough time to complete the form and told her to do it and she had a real shitty attitude with a full house of people in the waiting room she handed me my appointment card and medical release form I tore it up in front of her and paetints in the waiting room and told her and the dentist I'll never come back and walked off this was my first visit I don't if it was because I was a medical insured person but felt that's why the way they were treating me please everybody check around this dentistry needs to close their doors for good very disasastisfied read more

Please don't come here if you value your time. I had an appointment at 10:30 and waited over 45 minutes. I was thinking the appointment would be only an hour. Unfortunately, I was not able to wait any longer to be seen because I need to pick up my son from school. I was kind and patient and asked to be rescheduled. Today was my rescheduled appointment. I had high hopes and gave grace for the first incident but when checking in, the person in the front had requested that I fill out the paperwork for the visit again. I informed her that I had already completed the paperwork on my first visit and explained what happened. She stated ok, and to have a seat. Another person at the front desk later called me up again and stated that I would need to fill out the paperwork again because they lost it. At this point I was highly upset because I had already been patient and forgiving for the first visit. NOW... they've lost the paperwork!! Seems very unorganized and unprofessional!!! Also, this "packet" of paperwork had my personal information on it, such as name, address, medical history..... I cannot trust a business that does not care about the safety of my personal information and cannot perform services in a timely manner!! read more

My Name is Tommy J. The Rep that helped me out her name is Alejandra she's the best she made me feel comfortable there the best!!

I had read the most recent reviews and they were all good (didn't go too far back mainly 6months old reviews, didn't look too far back) so I thought I'd give this place a try so this was my first time here but it will also be my last time here. The receptionist at the time for my appointment was very friendly and approachable however 1st red flag was assistant I had took quite sometime taking a lot of my X-rays so I had questioned her about why she's taking over 10 X-ray exams and she had explained it to me so therefore I was just like okay if it's necessary. I asked if I can get my cavity fillings done same day because I wasn't trying to come back a second time, doctor said okay but it was going to be a 20 min. wait for the fill because of another patient, I didn't mind it as long as I can get my fillings done because I'm going to be getting braces and needed to get my fills done. As soon as they switched me to the room for cleaning with the other patients were and started the work on me, it was a hot mess. Don't get me wrong, the staffing was friendly but the work just needs a lot of improvement. Dr. Ming was friendly but he kept on going too far into my gum where he was cleaning (felt kinda like a drill although it's not) and I kept feeling it hit the nerves of my teeth, not just one but a lot of my teeth. If he had constantly kept doing it I would've said something but it was durable so I just bared with it til the very end. The assistant was no help, the whole cleaning procedure I was getting water splashed on because Dr. Ming was using a cleaning tool that had water slowly sprinkle out when you use it so it was splashing out my mouth to my face and by the end of the cleaning I had to go use the restroom to wipe off the rest of the water that they didn't get off my face. I'm grateful I was able to get a filling the least, but I am not going to come back here. Will be changing my dentist after this visit. read more

They are the best dentist in town they make you feel very comfortable they treat u like family highly recommend

The Dr.'s, a husband and wife team are nothing short of fantastic. Along with their staff work miracles when other dentists said no simply based on my income. They do not sacrifice quality but are honest in that they tell you what to expect down the road with each option. Some things they simply said they could/would not perform because of the inferior nature of the treatment, though they did tell me I was free to go to another dentist who would do the procedure. I appreciated this level of candor. They do a large amount of their own creations in-house instead of sending out for pieces to be made, etc. And I don't believe there are many dentists with their level of talent in our area. Lastly, both are sincere in their personal concern for their patients. They honestly care and treat you like family. I couldn't be more pleased with Pacific Dental. read more

Dr. Meng took over the office recently. I would highly recommend him to any of my friends and families. Both Dr. Meng and his assistant are very friendly, most importantly Dr. Meng is highly skilled in his job. I am so glad found this new dental office and this is my go to dental office from now on even it's a one hour drive from my home. read more

Great Dentist hands down!! He informed me on issues with my tooth that the last Dentist didn't tell me. Most Dentist do enough just to get your money, but I didn't get that feeling from Dr. NGHIEM. What I appreciated the most is when he let me hold the mirror so I can see what he's doing before he does it. I never had a Dentist do that ever. Nice staff as well. I Highly recommend this Dentist. He probably had bad patients in the past who tried to speak bad about his work because he was really cautious about letting me know what's going on. I definitely think he did a great job, and he also gave me knowledge on MY teeth. Highly recommend!!! read more

I went in to get an evaluation on my teeth and a cleaning since I was a first-time client, and not only did they not clean my teeth because they said they thought my teeth would be too sensitive to clean, but the dentist had the audacity to criticize my jewelry (septum piercing and two helix). The whole time I got the sense that they only understood 70% of what I was saying at any given point in time. They were more polite than I was expecting, likely because they've read these reviews, but they weren't especially helpful. Seriously though, fuck that dentist. I came to see about getting a crown repaired, not about getting fucking fashion advice from a seventy-year-old man. Apparently this is the only place available on my insurance, so I'm gonna look for different insurance, as you couldn't pay me to go back here. read more

Very rude staff!!! Charged for deep cleaning and was done in 10mins?? This place is a ripoff a d the staff is extremely rude, I will definitely not be coming here again and definitely will not recommended this place to anyone. read more

I can't even begin to tell you just how much this place sucks. Not just the way they operate, but the dentists themselves. Or at least, 1 of them. And that's enough for me. I can assure you that everyone giving their 1 star reviews are 100% right on the money. Let me tell you my first experience. Everything SEEMED fine. Made it there without any problems and was led by a man who seemed nice. The minute I sat in the chair he immediately bombarded me with questions about my last dentist, and why I switched, where it was, ect. Most of the questions I wasn't sure how to answer. So he rolled his eyes at me and said "okay whatever." So he started looking at my teeth. Then the second red flag showed up. He began making rude, snide comments about the last dentist's work, talking about how bad of a job they did on the fillings, and something about it not looking attractive. I know there's competitions between businesses, but I just found this very immature and unprofessional. When he began cleaning my teeth, he didn't seem to be paying much attention to what he was doing, like he was doing it half assed, and he happened to hit one of my nerves, so I flinched and grimaced. he immediately scoffed at me saying "that didn't hurt!" First, yes it did and second, I tend to be more hypersensitive to pain, so even if it wouldn't hurt a normal person, I sure felt it. And I found that comment very rude and hostile. The second time I came it was because one of the fillings that was previously done before I went there, broke off. So I told them exactly why I was there. To get a filling redone. I literally said "Hi, I'm here to get one of my fillings redone." So when it was my turn, I was led in and sat down, in which he proceeded to needlessly attack me. He told me that I shouldn't "complain" about the work they do because it makes them look bad as dentists. I was shocked at the sudden attack, so of course I would jump to defend myself. I started to tell him I wasn't complaining at all I was just making a request, in which he shushed me saying something along the lines of "I don't want to hear it. You came here to get some fillings and that's what we're gonna do, ok?" That really annoyed me, but seeing as how I now wanted it over with so I could get out of there away from him, I just sat and said nothing. The third time, more recently. Was because I had felt a lot of soreness and nerve pain in a few of my teeth. A few at the bottom and at least 2 at the top. After several x-rays he insisted I had only 1 cavity and again he dealt with it half assed and was definitely not gentle on the nerves. After some pain they finally gave in and gave me the needle, but the way he was acting he seemed annoyed to have had to use it at all. I feel like he barely helped me at all and for all the trash he talked about other dentists, he sure didn't seem to be much better. Not only that, but their attitude is poor and hostile. At least the man I was dealing with. They could do with some lessons on manners and professionalism, I feel like whatever he was dealing with, he always projected onto me. I have never heard until now, of a doctor of any kind attacking their patients like this. I would advise anyone reading this, NOT to bother with this office. read more

I wish I could give a zero. Office area seemed nice and neat. First impressions weren't bad. But as soon as I was seated, everything went downhill. I'm currently in school for dental assisting. And I learned not all doctors are the same. So I was okay with it being not exactly what I learned in school. But I saw so many OSHA violations. But I sucked it up, and stayed the whole time for the appointment. The dentist, who did not even introduce himself, began examining my teeth. And well, it felt so rushed. He even did 2 cavities fillings for me, which I'm somewhat grateful. But not really. 2 fillings within 15 minutes? VERY RUSHED. Wasn't even numb. He worked on my anterior teeth and I felt everything. It hurt. And he also did not smooth it out. So right now I can feel where he put the composite filling. At the end of my appointment, he showed me pictures of my teeth and my X-rays as well. He straight up told me I don't brush or floss. I don't know how to brush my teeth. EXCUSE ME?! Rude? Unprofessional. First of all, I haven't had insurance since 2008. I brush and floss my teeth twice a day AND mouth wash. "Good ways to prevent tartar and/or disease is good oral hygiene. Brush floss and REGULAR DENTIST APPOINTMENTS YEARLY" so it's not just my fault. SO DONT TELL ME I DONT KNOW HOW TO BRUSH MY TEETH. But wait there's more. Here's the best part of my visit. He asked me what I'm doing if I'm working or school. I told him, I'm going to school for dental assisting. I want to become an orthodontist later on. What was his response? "Oh don't do it. It's a waste of time and money. Be pharm tech" EXCUSE YOU?! OMFG. No respect. No professionalism. I just smiled. Said I would call to make my appointment for my deep cleaning and went home. I cried all the way home. So EFF YOU. and I will NOT be coming back. read more

Thee worst office I've ever been to I went in with pain from my wisdom and the dentist did nothing but criticize me and sent me home.. no treatments or pain reliever.. oh he offered me to buy a $20 mouth wash I'm glad I switched read more

One of my tooth is shaky and loose every time I chew is in pain. I Called in made an appointment and got the scheduled 3 weeks later when I came to got X-ray and there is female doctor don't know what she talking about. She said that I have to get a deep clean first before she can remove my tooth. How the heck when you have a tooth shaky and loose to handle the deep clean. She just want to make more extra money of me. I just want to get my tooth remove so I can eat and she said she can't do it without the deep clean. That's is a worst and terrible Dentist I ever seen before. I m 100% will not recommend any patients to go see this dentist office. Before I made the appointment I had read their bad reviews and and don't believe until I showed up to the office and it's all real. Good staffs but not the Doctors. I hope I could rate them zero but won't allow me so I gave them one star. read more

Very abrupt staff and dentists. That two stars is for the positive feedback that my kids (w/Autism) got after a whirlwind of questions the staff received from them. The office seemed to be utterly busy-- I had to ask if I could leave already and if I needed to come back in 6 months. read more

I had to give it one star because I couldn't give it a zero star. DO NOT GO HERE, I REPEAT, DO NOT GO HERE! The staff and the dentist were rude and unprofessional. I brought my daughter here to get her teeth cleaned (our first time here). And possibly come back again for a couple fillings. For her first visit, all I wanted was to have my daughter's teeth cleaned because she was starving (I had pull her out of class right before lunch). The dentist told me that I should get her teeth cleaned and fillings done at the same time so we didn't have to come back for the fillings. I said fine, go ahead and do it. I also asked him if he was going to put any numb medications because sometimes it hurts. My daughter had a filling done before and she required a little numbing medication. Anyway, after I had asked him if he was going to numb her. His response was, " That is my problem, it is not your problem to ask." OMG! At that moment I just wanted to say to him that it is my problem, and if anything is done with my daughter then it is my problem. It is my problem to protect her and keep her safe. But I kept my cool and ignored his unprofessionalism. Prior to his unprofessionalism and rude attitude, he had told me that because of me which was why my daughter's adult's teeth came too early. Excuse me!? If her teeth decided to come, how in the world do I or can I stop it? Anyway, I kept it calm although I was blood was boiling. When all is done, he told me to go outside and wait while my daughter has the procedures done. I was hesitant to wait in the waiting room but since my one year old son was sleeping in the car seat, I thought might as well just wait in the waiting room. As soon I went outside, 2 minutes later I heard my daughter crying and saying 'ow ow ow'. I went to open the door to go inside to see my daughter but the door was locked. I then rushed to the receptionist lady (also his wife, I think) and asked her if I could go inside to be with my daughter. She said, " if the Doctor wants you in there he will call you in." THEY REFUSED TO LET ME IN TO SEE MY DAUGHTER!" There were this two other members there and they even asked the lady to let me in. Again, her response was, "if the doctor wants her in there he will come get her." OMG. My daughter was crying and saying 'ow ow ow'. I was angry and banging on the door for them to let me in. No staff members opened the door! Then, one of the other staff opened the door to call the next member in, I rushed in to my daughter and demanded the dentist to stop whatever he was doing right away! He looked at me and didn't say anything. He then looked down to my daughter and said, "it doesn't hurt, I am not hurting you!" ARE YOU KIDDING!? Did I hear that correct, ABSOLUTELY YES! When he was done he told his wife in his language (which I understood) that, " Don't let them come back!" Wow, just wow...I don't want to come back and will never come back! I have never been to anyone worst than this place. There were other things that they were rude to me but it will be too long to type. I think I can write an entire book about them and their services. Oh, and guess what, my daughter is having a fever. I just hope she didn't acquire it at his office. Ugh! Another thing, the entire procedures--x-rays, examination, cleaning, fluoride, and 2 fillings were done in less than 15mins. Save your money and yourself or your kid's well-being by NOT COMING HERE. TRUST ME, YOU WILL REGRET GOING HERE. read more

I did was set an appointment. I spoke to two receptionist. Both extremely rude and not helpful at all. They couldn't answer any of my questions. The second was a male receptionist and actually hung up on me. I'm honestly not looking forward to this visit, but this is the place my insurance assigned me to, and I needed an appointment as soon as possible. One star for actually booking an appointment. read more

Worst dentist ever!!! Avoid at all cost!!! So many rude and inconsiderate staffs. One of the old male dentist had the audacity to ask me how old I am when he was hurting my gum so bad because i'm being too "dramatic"...so disrespectful and they can't do their jobs right!!!!!!! read more

I give this place a zero, I went first time yesterday and the dentist wanted to charge 1000s of dollors out of pocket to fix 2teeth, he wouldn't pull the tooth only fix it with me having to pay out of pocket on top of insurance, then kept calling me to set up appointment when he was told I don't have money like that, very rude and demanding, only go here if you want to pay lots of money, I do NOT recommend this place. read more

This has got to be the least competent, most wretched dental office I've ever experienced. I took my son there for tooth pain and they just pulled out his tooth without any explanation. Incomprehensible, and didn't have any justification for their actions. Handed him pain killers and said good-bye. They are quacks: Run. read more

Another dental office largely inhabited by idiots. I made an appointment several weeks out & then called back about a week later to make sure all was well because I was a new patient, make sure my insurance was OK, etc. I show up & sure enough, I'm NOT a patient there!! No apologies, no one wanted to call my insurance company to check my story, nothing. I left disgusted & I'll never go back. read more

Bad service would definitely not recommend this dental office. First time and will be my last time. Doctor are so rude to me, if I have a choice I would give an 0 star. read more

I was assigned to Pacific Dental through my insurance. When I called in to make an appointment I was told the first available appointment was over 2 weeks out. When I said that was a little far off I was interrupted and told I could find another provider then. I was unable to even finish my sentence and explain I was having a dental emergency and needed a filling much sooner than that. I hope that the person I spoke to was just having a bad day, but I will not be setting foot in an office that treats its customers so rudely. Time to switch providers. read more