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    Pacific Coast Management Group

    5.0 (2 reviews)
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    6 months ago

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    Rafael M.

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    The Elizabeth Do Team - Keller Williams Realty - Full Team Photo - Sales, Administration, Property Management all work together to ensure our clients receive the highest quality of service.

    The Elizabeth Do Team - Keller Williams Realty

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    As a real estate investor with many buy/sale transactions over the last 10 years, I came into this…read moretransaction with high expectations for Liz and her team (Cali Nguyen). They exceeded my expectations with their pre-listing property evaluation, market analysis, recommendations, regular communication, attention to details, availability, and professionalism. I appreciate their realistic assessment and suggestions, ultimately meeting my goal of getting my rental property sold in a timely manner. I would highly recommend Liz and her team without reservations!

    My husband and I had the privilege of working with Liz to sell my mother-in-law's home after she…read morepassed away in August 2025. We first met Liz in September 2025, and from the very beginning, we were incredibly impressed. What immediately set her apart was her approach to pricing the home. Rather than relying solely on neighborhood comps like most agents, she used a sophisticated valuation system that factored in the home's condition, upgrades, and improvements over time. She walked us through how the software evaluated renovations such as kitchen and bathroom updates, roofing projects, and other investments by considering when the work was completed, what was spent, and the local return on investment. It was fascinating to see such a detailed and thoughtful approach to determining the home's true market value. During that first meeting, Liz also took the time to thoroughly explain the market conditions and discuss the best timing for listing the property to maximize its value. She confidently told us that once listed, the home would likely sell within three to four weeks. After months of preparing the house, which included cleaning out more than 50 years of memories and belongings, we finally listed the property in April 2026. Throughout the entire process, Liz provided exceptional guidance every step of the way. She was knowledgeable, patient, and never once pushy. She always presented us with information and options, allowing us to make informed decisions while trusting her expertise. That trust paid off. Just as she predicted, we received multiple offers and sold the home within three weeks! Liz exceeded every expectation we had. She made what could have been an overwhelming and emotional experience feel smooth, peaceful, and manageable during a very stressful and heartbreaking time for our family. Her professionalism, compassion, and dedication are truly unmatched. Elizabeth Do is a gift, both in her work ethic and in her humanity. I cannot recommend her highly enough to anyone looking to buy or sell a home. Liz, you are truly the GOAT!

    Premiere California Realty - 1 Park Plaza Suite 600, Irvine

    Premiere California Realty

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    Thanks Alex, you are great person to work with. My wife and I almost gave up searching for a house…read morein the market at this time, but you made me feel positive about the situation and regained my confidence. I didn't believe that my family's dream to own a house would come true. The property, my family currently resides in, was quickly closed in only 30 days. Your knowledge and work ethic were amazing, thank you.

    Gotta work with Alex!…read more So my wife and I were completely lost and trying to buy our first home with a family friend. The friend was helpful and kind but really didn't know our market or have any relationships with other realtors in our area. We had problem after problem because we were FHA buyers with little cash to put down, and our realtor seemed to lose out on every offer we put in. That said, we got frustrated and decided to make a change, so our friend referred us to Alex. As many reviews will testify, Alex was amazing from start to finish. I'm going to keep it simple/honest in what I was most impressed about: His communication is amazing. He's always available, always returns calls quickly, always informative and answers questions fully and patiently (we had MANY). His "know-how" was incredible. While other realtors told us "no way", "cant be done", "i dont think so", "its just the way it is", etc. Alex was savvy and strategic in his approach. If you need any proof, look at my deal...we were first time buyers, FHA loan, 3.5% down and we STILL were able to close our deal against cash offers. To make the deal even more complicated, the house was a PROBATE SELL IN FORECLOSURE. And will still won the deal via FHA. As most realtors told us previously, "dont bother looking at probate prices, you'll never get it with FHA against cash buyers". I can go on-and-on about the drama of our deal, but the point is, Alex was a rockstar and never let the deal get away. He's an incredible advocate for his clients and an all-round great guy. I'm looking forward to our next purchase with Alex :)

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    I worked with Asia and she was able to find me the perfect apartment in a complex with great…read moreamenities. Highly recommended!

    2026 -- Management has hit a new low. It was never great,…read morebut previous teams were at least responsive. The current team is disorganized, inconsistent, and careless with resident safety. The car fob has been replaced with a large transparent sticker (approximately 5 × 1 inches, with bold silver and black text) that residents are required to place on the headlight. This is a questionable and unsafe instruction. Under California vehicle requirements, headlights must remain clearly visible, maintain their required white color, and not be modified in a way that affects performance. A sticker of this size--especially with reflective silver elements and patterned lines--can scatter light, create glare, reduce brightness, and distort the beam pattern. This may be interpreted as a modification of the lighting system and could place residents at risk of non-compliance. The previous interior tag option, used for years, has been removed, leaving only exterior placement. This forces residents into using a safety-critical vehicle component for identification purposes without a non-damaging alternative. Beyond regulatory concerns, adhesive on headlights can leave residue, cause surface marking, or damage the lens over time. It is also visually intrusive, disrupting the clean design of the vehicle. The sticker functions as an external ID key linked to a resident unit, raising both practical and safety concerns when applied to a vehicle. From a technical standpoint, headlights are engineered with precise optics, and even minor obstructions--particularly reflective or patterned materials--can affect light distribution and visibility. This is not an appropriate application for a lighting component. Under California vehicle equipment standards, lighting systems must remain unobstructed and fully functional without alterations that impact visibility or performance. This raises a basic question of judgment: why require residents to place an external identifier on a safety-critical vehicle component instead of using a non-damaging interior tag as previously implemented? If a ticket is issued, it is legally the driver's responsibility, even if the requirement came from property management. If a sticker on the headlight is deemed to obstruct or alter the light by an officer, the driver--not the property manager--is held accountable. In that case, the fine is paid by the vehicle owner/driver. From a safety and operational standpoint, this approach appears poorly considered. Repeated Management Issues Alarm replacement was scheduled, residents waited all day, then it was canceled last minute. Residents were asked to clear balconies for inspection, but staff only came to replace an AC filter. Maintenance tasks are split across multiple days with poor coordination. Key fob pickup is no longer delivered and requires in-person pickup during limited office hours that don't match working schedules. This reflects not only poor organization, but poor judgment in execution. Replacing a long-standing interior tag system (used for over 16 years) with a low-cost exterior sticker prioritizes administrative convenience over resident safety and vehicle care.

    The Elizabeth Do Team - Keller Williams Realty

    The Elizabeth Do Team - Keller Williams Realty

    (71 reviews)

    My husband and I had the privilege of working with Liz to sell my mother-in-law's home after she…read morepassed away in August 2025. We first met Liz in September 2025, and from the very beginning, we were incredibly impressed. What immediately set her apart was her approach to pricing the home. Rather than relying solely on neighborhood comps like most agents, she used a sophisticated valuation system that factored in the home's condition, upgrades, and improvements over time. She walked us through how the software evaluated renovations such as kitchen and bathroom updates, roofing projects, and other investments by considering when the work was completed, what was spent, and the local return on investment. It was fascinating to see such a detailed and thoughtful approach to determining the home's true market value. During that first meeting, Liz also took the time to thoroughly explain the market conditions and discuss the best timing for listing the property to maximize its value. She confidently told us that once listed, the home would likely sell within three to four weeks. After months of preparing the house, which included cleaning out more than 50 years of memories and belongings, we finally listed the property in April 2026. Throughout the entire process, Liz provided exceptional guidance every step of the way. She was knowledgeable, patient, and never once pushy. She always presented us with information and options, allowing us to make informed decisions while trusting her expertise. That trust paid off. Just as she predicted, we received multiple offers and sold the home within three weeks! Liz exceeded every expectation we had. She made what could have been an overwhelming and emotional experience feel smooth, peaceful, and manageable during a very stressful and heartbreaking time for our family. Her professionalism, compassion, and dedication are truly unmatched. Elizabeth Do is a gift, both in her work ethic and in her humanity. I cannot recommend her highly enough to anyone looking to buy or sell a home. Liz, you are truly the GOAT!

    We had an amazing experience working with John Nguyen. As first-time homebuyers, the process felt…read moreoverwhelming at first, but he made everything so easy and stress-free. He was always patient, knowledgeable, and quick to answer all of our questions. He truly went above and beyond to make sure we found the perfect home for our family. What stood out most was his honesty and genuine care for our needs. He never rushed us or pushed us into anything we weren't sure about. Thanks to his guidance and support, we were able to purchase our very first home, and we couldn't be happier! If you're looking for a realtor who is professional, trustworthy, and amazing to work with, we highly recommend John Nguyen. He's simply the best!

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    Stephanie has been my family's trusted real estate professional for many years, and I truly can't…read morerecommend her enough! From start to finish, she's professional, knowledgeable, friendly, and genuinely invested in helping her clients achieve the best possible outcome. What sets Stephanie apart is her integrity. She takes the time to explain every step of the buying or selling process, making what can often feel overwhelming seem seamless and stress-free. You always know she has your best interests at heart and will go above and beyond to ensure everything goes smoothly. If you're looking for someone who is experienced, honest, responsive, and truly cares about her clients, Stephanie is the one to call. Highly, highly recommend!

    Stephanie is an amazing person and an even more amazing agent. She was highly recommended to us…read morefrom close friends to help buy our new home, and I would again highly recommend her to anyone. I've worked with 3 realtors on both the buy and sell side in the past, and none can compare to the personal service, knowledge and experience Steph brings to the table. She was extremely attentive and responsive in helping us negotiate our offer that was ultimately accepted. Steph guided us not only to our dream home but helped us walk away from a home that would've been a huge mistake for us (and we're thankful everyday for this). Steph also went above and beyond by connecting us with top tier professionals who she has vetted herself, including loan officer, insurance agent, inspector, painter and carpet installer. There was never a doubt when it came to Steph and her referrals. It was truly an enjoyable and seamless home buying experience. Thanks Steph

    Pacific Coast Management Group - propertymgmt - Updated October 2026

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