I came to the furniture show in October, but having lost several waist inches since April - yay!…read more My "dress" belt didn't have enough holes in it anymore --- I needed a couple holes punched in a belt. He was open early, and I stopped on my way into HP for the day. He was done in about six minutes, and said "That'll be a dollar." No complaints there! I'd come back in a heart beat!

From the early days around the corner until now. It Very professional, great pricing, super fast…read moreservice, excellent quality, very courteous. I highly recommend this Company. They have re-souled and maintained my Knapp slippers many times. Hats off to You sir for a GREAT job. Hope you and Yours are well. Thinking of You! Lew

Took a guitar case to this place years back when i needed a secure way to get to my bass safely to…read moreGermany and back. A+...

11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

I was greeted with a smile;) always nice to see. This was my first time visiting this store. After…read morereading the reviews on this app I was comfortable trusting this business with my shoes. I explained to the kind manager my dog damaged my Birkenstocks sandals and I was seeking a cleaning and polishing to make my shoes presentable once again. I don't have a before picture but just imagine dry scratches on the sides & straps. Super neglected, I needed help. And boy did I receive help. I prepaid a reasonable price for the service agreed to, and we set a convenient day for pickup. I'm a happy customer. All the marks are now gone & I was impressed with the quality of the work done, and pleased to see how beautiful my shoes look once again! Yay! I will definitely be back should I ever need help with my shoes again, and am very grateful for the exception customer service!

I think the work here is incredible! My Frye boots are shiny and resoled! I've been here many…read moretimes! Very fair and timely! Come see my friends!

Frank is great at repairing in detail and has a high quality level in his work. He is also the…read morenicest cobbler that you will ever meet

There's nothing I love more than walking into a store that is family owned and run and does not…read morefeel the necessity to be modern and fancy, but rather focuses on product and service and pride. That's Frank's Summit Shoe Shop! I have been going to Frank's off and on for years since I live in the Dunleath historic neighborhood. I love this place. You walk in and you are literally stepping back in time, in the best possible way. Frank, who is the owner, not only runs the place, but does the majority of the work. He can do anything. Resole your shoes, give you a new heel, fix a broken zipper or polish your boots. Not only does he do all repairs, but one of my favorite features of this store is that he sells used shoes and boots in great condition, which is why I went there the other day!. I bought a pair of black boots from him about a decade ago when I was doing Fiddler on the Roof. They look great and the price was excellent but at this point they are a bit stiff and hard on my feet. So, I stopped by Frank's the other day to see if he might have a different pair in that I am performing again in Fiddler on the Roof and we open this week! As if God had sent me to Frank's, there they were. A pair of brown comfortable boots. That would be perfect for my character in the show, and boy did they feel good on my feet. The price was a little higher than I had anticipated, but everything is higher now and I think sometimes my mind still lives in the price range of a decade ago. In either case they were well worth the $69, and having worn them for 3 days of rehearsal, I could not be happier. This is one of those stores that I almost hate to tell you about because I'm afraid he'll be overwhelmed with customers and there will be no time for me! LOL. But in the spirit of Yelp promoting businesses that deserve attention and patronage, Frank's Summit Shoe Shop is tops. Located conveniently in a strip shopping center at the intersection of Bessemer Avenue and Summit Avenue, Frank's is a gem. What even surprised me more was that when we started chatting he knew all about Community Theater of Greensboro and even was hoping to attend the production! Whether your favorite old shoes need some TLC or you are on the market for a pair of slightly used shoes or boots, Frank's is the place to go. Excellent service, excellent workmanship, excellent inventory and a unique old fashioned shoe shop with a personality of its own driven by its hard-working and proud owner.

I brought my wife's beleaguered 10 year old boots to Dr. Shine and he brought them back to life…read morewith new soles and some minor repairs. The work turned out excellent and he was able to turn them around quickly, so that I could surprise my wife on Christmas! Thank you Dr. Shine!

I'm sure the man is skilled at his work, but he did not provide me adequate service. He did not…read moreorder my soles until the day before pickup and told me that my choice sole was discontinued later that day. Asked for refund. When I asked why he waited to so long to put in the order he said, "that's my business and none of your concern". That is not an explanation and I do not recommend him.

I called and asked if they did purse repairs & they assured me that they did. Do not use them for…read morethis, they do not have the equipment or expertise for this kind of repair but are certainly happy to charge like they do! In one purse, they replaced a zipper pull, charged me $18 for that & it took me telling them that they had not fixed it the first time I went to pick it up for them to get it right. The other purse was a major job, a rebuild, they charged $200, which would have been fine but what they did was a lousy job. Not even close to what was given to them in the original. I was told that it was a "functional" match & the best they could do with their equipment. What they should have done is said that they could not do it up front. After all this, as a great concession, they gave me a $25 discount. I hope they do a better job on shoes...I will not be using them again.

Great place for repairs of luggage, shoes and etc. Customer service is okay but sometimes results…read moreare more important than an smile. My items were done on time and is good as nee. Highly recommend this place.