Now the 3rd time using Elan... And this time, was a potential life saver.... Literally! Andrew and…read moreChandler were to install an EV charger and they noticed that a wire from the meter was melting and diagnosed the problem as a loose connection. They recommended I contact APS... who arrived pretty quick - turns out those type of issues inspire 1st responder like "show up times"... Andrew, Chandler and Jim (APS tech) - worked together to replace the melted wire and insured the connection was secure. This was a serious issue, so much so that in cases like this, Jim is required to deactivate power to the property until the wire is repaired. In addition to the potential of causing a house fire, the issue could have caused a wildfire (the property is at the base of Granite Mountain). Thank guys - you're life savers!

This is my second service from Elan Electric and again I am over the top happy with their service,…read moreprofessionalism and expertise. They will always be my go to for any electrical needs. Thank you for always being there for me.. Patricia - Prescott Valley

Wade is THE MAN! I…read moreneeded a 220/240v outlet, wiring, breaker and the whole shebang installed in my garage for my Blacksmithing business, and I could not be happier with the service WB provided. He was more than communicative up to our appointment, arrived early, provided a free quote, and even gave me advice regarding the market on Copper Wire (which I cross-referenced and confirmed after the fact). He even went out of his way after-hours to scour a specific part we needed, and took photos to confirm fitment before committing. A better price than anyone else, faster than anyone else, full clarity regarding pricing, and some of the friendliest service I've ever experienced. Nothing short of exemplary service from the whole crew. If you're dealing with Wade, you'll be taken care of. 10/10, my first choice from here on out.

Wade came as schedule as on time. He Quickly diagnosed the issue of a blown fuse and bypassed the…read morefuse with his tool to see if the machine would come on and told me it will take a while to reset and it did. He asked me to lower the thermostat so that when it reset it would kick on. I had to go to my phone app and remove the restrictions as my thermostat was locked at 78° and that was the internal temperature of my house. At this point my thermostat was working just fine..Once the HVAC reset, it kicked on and Wade said it takes a few minutes for the fan to reboot or start. After a few minutes it still didnt come on so Wade checked a few things out, and at this point he removed my thermostat cover because he thought maybe loose wire? I don't know, then after a minute he put it back on. Then I guess he diagnosed that the coil to my outside fan went out which caused my fuse to blow. Cool, he knew the issues. Then he told me everything wrong and the cost, perfect, please fix! Then He got the unit up and running but only blowing hot air, so he came back to the thermostat and removed the cover again. He was like" oh this is the problem, your pins are broken off. He put the thermostat back on and now no power to the thermostat. He told me that this thermostat pins were broken and I told him this was the very first time anyone has worked on the unit since it was installed and it was working just fine when he rebooted the system. I told him he must have broken them off when he removed the cover and his only response was "I'm not eating it"... this was going to be a 5* review, but this just went south really fast! I kept my mouth shut once he said " I'm not eating it". After a few minutes he offered me a used thermostat from his shop and offered to install for an addition $139 service call and I stopped him in mid sentence and let him know I already ordered a new one. ( I can install it myself) The thermostat was working fine, then it wasn't? he knows he broke it, just like I know he broke it. He didn't get anything over on me. He just damaged his reputation as this same statement will go to yelp. I'm so very disappointed that a service technician who has great yelp reviews would tarnish his reputation and that of his business. There are PLENTY of HVAC repair technicians around Prescott and Prescott valley, please choose wisely... I did not He got his $356, and I spent an additional $150 to replace the thermostat. Yes he got my money, but I have a voice and people who read this review will see it's recent and that Wade lacks integrity.. My home is 5 years old, my thermostat is 5 years old.. that is not old...period There wasn't anything wrong with my thermostat as it came on JUST FINE during the system reboot. No loose wires, NOTHING WRONG. The whole point of calling a service technician was to get my system up and running.. is it? No! Wade had to turn off the circuit breakers to the HVAC system because now that the thermostat is broken, it will continuously blow hot air. Read his response below. In his own words he broke it removing the cover.. if there were loose wires, the thermostat would not have functioned and it functioned fine for 5 years. He also stated he can't be liable anytime ... he drives a work truck and if he causes damage to someone or something, is he going to say he can't be liable for it because he's on a service call? Response from the owner 20 hours ago I'm sorry but this is a complete misrepresentation of what happened. I'm sorry that during the diagnostic the existing thermostat that is not installed or serviced by me, the plastic broke on the back of the thermostat when I had to remove it and there were loose wires behind it. I can't be liable anytime. I touch a unit if things that are brittle break. If that were the case I would never be able to fix anything. And yes I did offer you a new thermostat and you've made it sound like everything was fine and we were in good standing. I responded promptly charged you fairly. I'm sorry that the coincidence of it breaking happened during this diagnostic, but the way you're painting this picture of me is also completely outrageous. And making me look like I'm a bad guy which is borderline defamation. I would be glad to discuss this with you. When I left there were no problems between us and now you post this review attacking my character. Please let me know how you would like to proceed

This company gets 5 stars just for showing up! Called and they came out same day to give me an…read moreestimate. Showed next day on time to do the work. Work was excellan, done fast and efficient, Brandon (owner) was reliable, courteous, reasonable pricing and respectful. highly recommend this busines.

Kevin has been doing my electrical needs for many years,, he is the best!…read more always on time, very knowledgeable of all aspects of electrical.

Kevin is a great guy. Kevin was recommended by a friend that has lived here for a long time. Being…read morenew in a area you need a list of reliable and honest journeymen in the trades. He showed up on time for the estimate and the installation. His prices are reasonable and he does excellent work. Myself being in construction for 40 years you can spot the flakes and the pros on the first estimate.

Responded promptly and was able to review my request and provide what I needed. I would definitely…read morerecommend them

Excellent service and very friendly. Responded to my message fast. Came out and did a great job on…read morewhat I ask for. Will use again!

We had four other electricians look at our Generac 22KW whole house backup installation job, all…read morefour contractors told us they could only hookup the top floor OR the bottom floor, not both! Brian Morrell looked at our job and figured out how to do both! He cares about his clients and his work. He put us on the schedule, showed up on time and did a beautiful job. I would recommend him to a friend.

Not good, maybe returns your calls and then makes an appointment to show up and doesn't show up…read more This happened 2 oe 3 times.

Jared replaced an old subpanel in our house that was a known firestarter. The new panel was…read moreinstalled in a bit more than a day for a fair price slightly less than he bid it out at. He worked hard to properly ID the affected wiring in a 1950s house with a couple of remodels in its past. I'm a picky engineer who wants things like this done right. He was quite thorough. He got us up to code, and safe, which is a big relief. Definitely he's my go-to the next time i'm needing electric work done that is beyond my personal scope. He's great!

We were in need of tepairs to our home in order to sell. We weren't living in the home and I…read morewas.doing everything via email woth multiple companies for estimates and repairs. Ponderosa came back with quick response time, hassle free scheduling to meet with our Realtor, met with our realtor in lieu of either Hubs or I needing to make a trip, scheduled timely and completed the work as agreed within their time frame and had no hidden charges or fees. They emailed me an invoice and also to the Realtor for the sale records. Mailed payment and everything was hassle free. They also had the most reasonable prices for service out of 5 businesses I contacted (2 of which did not even bother to respond).

I will always phone Ponderosa Electric for help with electrical problems. They are friendly,…read moreprompt and knowledgeable. They replaced some very old high outdoor motion detectors. They were quick to respond and knew exactly how to solve my problem of one always being lit. Even our dog liked them. More recently, I phoned for help with a wired smoke detector that wouldn't stop chirping. The silence is now is golden. Thanks, Garth.

I called for an estimate, got a voicemail and received a call back later that day which I could not…read moreanswer. I received a voicemail stating I would get a follow up call later or a day or so later to schedule. Nothing came. I texted the number and never received no response. Two weeks and still nothing, too busy to answer the phone or follow up. I guess I'll keep looking

Broc is the best electrician in the quad cities area. He recently started his own company High…read moreValley Electric after years at a local competitor's business. His rates are very fair and you will not be disappointed in his work. I base this on 5 years of trusting him with all my electrical work at the house.