Brought in two pairs of boots to be resoled. On one pair Mike simply pulled off the heel and used…read morethe leather outsole as a midsole. No qualms about that but after one week he told me they sent him the wrong sole and I should come back in a week. A week later I went back and he handed me my boots... with the wrong sole, not what I ordered. They were of a similar type so I didn't complain but on one of them the sole was glued on kind of crooked. So, pretty mediocre over all but at least I can wear them. On the second pair, a pair of Red Wings, Mike glued on the correct sole, perfectly centered, and they looked great. It wasn't until I put them on that I realized the boots had no shank and no midsole. No shank is no big deal. No midsole is completely unacceptable and rendered the boots twisty, floppy, unsupportive and useless. When I got home I sent them to an online YouTube cobbler to fix them and now they're perfect.

Ruined my shoes. Like irreparable damage. Took longer than they said and butchered over 1500$ worth…read moreof shoes. Refused to give any money back

Great store to have in the city. Especially helps with the delivery of packages. Also, they have…read morebeen very helpful every time I've come into the store.

Amazing shoe repair work and extremely reasonable pricing!! I brought 3 pairs of shoes in truly…read moreawful shape. Tony was extremely communicative through the repair process. When I picked them up he had went above and beyond what I even thought needed fixing. Thank you Tony! I will be coming back

I got 6 sweaters (3 cashmere 3 hand knit wool) and 2 blazers (both wool) dry-cleaned here for a…read moretotal of about $80, which is a fantastic price. All came out exactly as I had hoped and they will be ready for the fall!

The first review I read spoke about the great prices, so I dug deeper and read the list of services…read moreoffered. I was surprised to find such a long and varied selection of services. I'll bite! One-stop shopping is a dream for someone as busy as I am. I'm in need of shoe repair, handbags repair, hems AND dry cleaning. I'll update this review after I pick up my finished items... STAY TUNED!

I had a wedding to attend, and my shoes needed more than just a basic shine and polish. I dropped…read morethem off at a cliff where Terrence took care of them. Any of the guys at Cliff knows shoes and handbag repair.

Jerry did an absolute terrible job on my shoes. I mean literally couldn't be worse. I took 3 pair…read moreof designer shoes (Aquazzura) and he charged me $140 to fix the heels, and add rubber soles. He promised they'd be fixed in 2 days. Instead he took TWO FULL WEEKS. He delivered them to my house and the shoes are ruined. They're absolutely terrible job. I wouldn't patronize these people if my life depended on it. I'm going to have to take them to a real cobbler downtown. So much for supporting a black owned business.

Brought a pair of Allen Edmonds Caen boots in to put on a different sole. The hard leather half…read moresoles with lugs didn't match the comfort of the uppers and I wanted to put on a wedge sole. He showed me what he had available and I picked the one I wanted. He did a proper resole stripping the sole to the welt, adding new cork and a rubber midsole and gluing on the new wedge. The sole was nicely centered and looks great. Stitching isn't perfect but is close enough. The boots feel like sneakers now! Only gripe is that he didn't finish the edging after he sanded it and on a few occasions I've gone there during business hours and nobody was there. Definitely worth giving him a try.

Great service and my shoes look like new. Passion and expertise make this shoe repair the best in…read morePhiladelphia.

This guy stretched a very expensive pair of Frye boots for me. I couldn't really wear them because…read morethey were too tight and I was nervous leaving them with anyone. But they fit really well now and I love them. SO happy with this shop. I will bring all my shoe repairs here

I've had a pair of high heels and pumps resoled, they both look brand new. Extremely fast turn…read morearound, very kind, and has always returned my shoes looking 100x better than how I dropped them off. This establishment is cash only so just be mindful of that, but I will be recommending Villa's to my friends.

Very good quality work. Philly does not have good repair shops like this anymore, the ones that…read morewere good and cheap (Chinatown) are closed and the ones that are left are overpriced. This place is a hidden gem - I got a bag zipper repaired and a belt shortened, they were super reasonable and did a great job in a timely manner. If you have any leather goods to fix, I highly recommend you get them repaired here.

The name of the shoe repair at this location is not Charles, so all the positive reviews haven't…read morebeen earned by the existing shoe repair. Which is B &P. Took high heels in on Tuesday, assuming new heels could be fitted on the spot. Told not until Thursday. Person there inspected shoes and told could be done. Also told they don't take credit cards. Thursday morning walked 4 blocks in 100 degree weather and told he didn't have the right size heels. So why didn't they call me so that I had time to find another shoemaker? Leaving Thursday night on plane. No time to find another shoemaker. This is the first negative review I've ever written. But since there are few shoe repairs in this area, I felt a warning to others was warranted.

Dom did a great job replacing the taps on by Western boots. He even repaired the tip on one before…read moregiving them a cleaning. They were ready as promised at a reasonable rate. I'll be back for sure.

Don't trust it. Dropped shoes he said he'd call in a week, didn't so I called 2x no answer left…read morevoicemails no response, came back after a month and he hadn't touched the shoes, promised next week, came back next week... still hadn't touched so really promised the next...you can guess. 6 week, $20 in bus fair shoes not fixed

The location is new and the prices have gone up, but the quality is superb. My Frye and SAS penny…read moreloafers came back perfectly repaired with full soles, thick heels, edges & soles dressed, a great polish.

Returned 7 years later to have my favorite leather boots resoled and repaired. This place is still…read moreoutstanding. While the original owner passed away and the shop moved, it's still in good hands with a longtime employee who really cares. This is place exudes personality, quality, and professionalism - the very best of Philly, with great prices too!