I needed a permanent brow colour fix. It was horrible ...but Heather took the time to study,…read moreexplain the issues and potential options. Nothing promised except her best efforts and skill. I'm so lucky to have found her. The results have been wonderful. And nothing more than she needed to fix them, although I'm sure I would have come back a dozen times if necessary! I cannot recommend this skilled woman enough.

Erin, Heather, and the whole team are absolutely fantastic! I've literally never experienced such…read moregood customer service, they make you feel like family :) Erin is incredible at what she does and she explained how to work with my skin and I felt so taken care of. I'd recommend this place to anyone, 10/10 experience!

Had a 90 minute facial with an upper body massage and it was amazing. Emma did a fantastic job! It…read morewas relaxing and an all around great experience.

I had an amazing spa day thanks to the services provided by Emma. Emma was professional,…read morerespectful and a pleasure to chat with. I definitely will be back ~ thank you Emma for a wonderful day! Patricia

Family owned and they are honest.and They do an amazing job, and their prices dont go up randomly…read moreand are VERY affordable. their prices are set. The woman who did my hair was so friendly and the hair I bought from there was 100% human hair, it was excellent quality too. (didnt tangle or get frizzy what so ever) And again was affordable. I would highly reccomend this salon over any other in the okanagan area.

I purchased an expensive and low quality wig from them and they did not discuss proper wig…read moremaintenance with me. Unfortunately I washed it in hot water not knowing it would ruin it. The next day I brought it back not even knowing what was wrong with it. And they brushed me off saying it was my fault I ruined it. I didnt know anything about wigs and wasnt properly told how to maintain it. She apparently called her supplier who said the same. Now I called back today to see if theres anything she can do to help me as Im out $400 with an unwearable wig in less than 24 hours and she hung up on me!!! I went to a different wig shop where the person there explained to me properly how to care for a wig. If I had been properly told this I wouldnt be in this situation. Now I have to go to another place and purchase another expensive wig. Not happy!!!!

Do NOT go! Horrific infection, stay away. Did not return phone call with concern, infection getting…read moreworse....waiting at the ER

Excellent service. I would recomend this business to anybody. Tina is very friendly and…read moreprofessional.

The IV's at this clinic are amazing. The staff are nice, its clean and the treatments are hands…read moredown the best in the area.

I booked a vitamin IV appointment and immediately realized that I couldn't make it as it was a…read moreholiday. I called the clinic right away to cancel and was told that I would have to pay for the entire session! I had literally just booked it! I was a regular at Helix but now I will definitely go to Glo or one of the other clinics in Kelowna.

I made an appt thinking they knew what they were doing for hair colour…read more Instead the gal was asking ME what should she do with what I told her I had in mind. I've had previous stylists look at my hair and know what to do. Not this time. I drove all the way from Kelowna and she wouldn't do it because she couldn't " guarantee" it would be what I wanted! Hello? You're the " expert" ?? F ing waste of time. From the get go she was sooo unfriendly anyway. Kirsten I believe. Not recommend.

Kirsten is the best , looked for years for someone to do what I wanted , highly recommendedread more

I have been coming to Serenity for over 10 years now and I've never been disappointed. Janice has…read morealways customized my treatment based on my skin's needs. I recently had a couple of treatments using the Alma machine for non surgical facelift. The results have been excellent. My girls have both had the AviClear treatments for acne and their skin continues to clear more and more each month. I highly recommend their services.

The staff at Serenity are warm and welcoming, and the environment is really comfortable and…read morerelaxing of course! I had 6 laser treatments done on my bikini line and am REALLY pleased with the results! I'm considering going back to get more laser in other areas! I've also had a relaxation massage as they gave 50% off the service for my birthday, which is a nice touch (and great massage too, thank you!) I've recommended Serenity to multiple friends!

In LOVE with my hair! I'm afraid I'll never be able to live without extensions again. Michelle was…read moreso professional, timely and exceeded my expectations with her level of expertise. The quality of the hair is extremely high and looks so natural, michelle's colour match was identical to my hair. If you are looking for a new stylist or want fusion extensions michelle is your girl!