I was fortunate to win an Instagram giveaway for a facial and massage with Dana at Talking Tree…read moreSpa. It was an hour and a half of a very relaxing and thorough spa treatment. I will definitely be back for a facial! Thanks again, Dana!

Michelle gave me a great manicure. My nails were a mess after using gel for 2 months. She also…read morerecommended how to repair my nails. I really appreciated it.

Had a 90 minute facial with an upper body massage and it was amazing. Emma did a fantastic job! It…read morewas relaxing and an all around great experience.

I had an amazing spa day thanks to the services provided by Emma. Emma was professional,…read morerespectful and a pleasure to chat with. I definitely will be back ~ thank you Emma for a wonderful day! Patricia

I had the pleasure of getting my brows done by Tonya. She did an amazing job of bringing my brows…read moreback to life. She was very professional, as well as warm and welcoming. It was a very relaxing and rewarding experience. I would highly recommend her to anyone! You won't be disappointed.

DO NOT BOOK FACIAL HERE - BURNED FACE. TERRIBLE CUSTOMER SERVICE RESPONSE…read more I went to Bella on January 16, 2024 at 3:15pm for a facial. I took a picture before so I could compare to the after (which time stamped). During the facial, she held the LED light on one spot on my forehead for too long and it caused a burn. When I winced she took it off and I believe cooled it down in water, my eyes were closed so it may have been something different. Immediately after the facial, I took another picture ( time stamped) and had discomfort to the area. I thought it might resolve overnight, however it was still present the next day and I took another picture. I understand that many small businesses are struggling and I reached out to the team directly with the pictures and what happened. I requested an apology and a refund. Despite this, they did not believe me and wanted me to come in person. I live in a surrounding community and was unable too. They asked to meet over Skype and I was unable to at that time and provided an alternative time. They then told me they did not see it in person the day after it happened and would not refund me. They stated I needed a lawyers letter and they would process it through their insurance and see. It is very unreasonable for me to pay $500 for a lawyers letter to get a $120 refund. I understand that complications happen and I tried to deal with Bella Spa directly for an apology and a refund and they should extremely unprofessional behaviour. Save your face, go to one of the many beautiful spas in the Okanagan!

Love getting my eye lash extensions here!! Nice and clean everyone is super friendly.read more

The staff at Serenity are warm and welcoming, and the environment is really comfortable and…read morerelaxing of course! I had 6 laser treatments done on my bikini line and am REALLY pleased with the results! I'm considering going back to get more laser in other areas! I've also had a relaxation massage as they gave 50% off the service for my birthday, which is a nice touch (and great massage too, thank you!) I've recommended Serenity to multiple friends!

I have been coming to Serenity for over 10 years now and I've never been disappointed. Janice has…read morealways customized my treatment based on my skin's needs. I recently had a couple of treatments using the Alma machine for non surgical facelift. The results have been excellent. My girls have both had the AviClear treatments for acne and their skin continues to clear more and more each month. I highly recommend their services.

I went to NJ's because I was interested in having a healthier hair colour, and I was looking for an…read moreoption other than Aveda. I am very picky about colouring my hair and I've had it done at NJ's twice (by Mikhyla) and it looked great both times. Great customer service and you feel pampered while you're there.

Just had a great first appointment here for a cut. While the outer building is still under…read moreconstruction, the salon interior is really nicely done and makes a relaxing environment. Very happy with my cut by Victoria, which included a short aromatherapy massage. Will be back i'm sure!

Anyone looking to relax, let go and feel reenergized...this is it!…read more Alisa provides an amazing experience giving the much needed care and attention we all need. I thoroughly enjoyed my head spa, every detail carefully executed, my hair and scalp felt rejuvenated. Will definitely return.

Amazing service for my eyebrow tint and wax of upper Lip. Thanks Angela…read more I would definately go here again.

I saw NO results with the treatment they gave me . They took before pictures and promised me the…read moreafter pictures which I never received. I'm certain the reason was because there were NO results . Money I'll never get back , and a business I'll never go back too !!