Sonny did a great job! I was thinking of remodeling my bathroom but Sonny made it look like new.read more

Highly recommend! Sonny came out quickly, diagnosed the caulk issue in my shower right away, and…read morehad it fixed in no time. He was professional, friendly, and very responsive from start to finish. I'll definitely be keeping him in mind for future projects and can't recommend him enough!

My floor looks fantastic after they cleaned and recolored our grout. The communication and…read morescheduling were great. They came right on time and did the job effeciently.

We were originally very happy as we had multiple projects, including re-stain floor grout, replace…read morea tile, and shower grout repair. They said 6 month guarantee of their work. However, the caulk started molding after a couple months in the shower because they caulked over the old grout. We tried to contact them repeatedly but they would not answer or return our calls. We called regularly for about 6 weeks then gave up. No complaints on the kitchen floor and tile replacement.

I have to say all the reviews are correct, this is really a 5 star experience with Josh. Our…read morebathroom looks so good, we are scared to use it and are still using our other bathroom a week later ! Josh did not over promise and warned us of places that he would not be able to change, but everything else exceeded our expectations, AND the price was very reasonable. He polished our tile floor, counter tops, bath surround tiles and regrouted and sealed our shower. He was on time, courteous, friendly, cleaned up and left our 18 year old bathroom looking and feeling like new. Also gave us recommendations for cleaning products to protect the surfaces. Excellent!

Josh provided fair pricing, and provided excellent service. My shower looks new again. Josh also…read moreprovided great tips on products to maintain appearance.

Great work on tinting the grount on our older tile. Prompt response to a return request, since the…read moreshower grout cleaning wasn't as good as hoped.

Grout Experts has come to my house three times over the past 10 years to re-caulk, stain and seal…read morearound my bathroom sinks, floors, and shower stalls. I've been very happy with the work they have done.

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

I had a very nice technician/installer. I had caulk work done. It wasn't the type of caulk I was…read moreexpecting.

Heaven's Best..YES! I think this has been the best rug cleaning experience I've ever had. When I…read moreinitially called, I spoke to a very nice office member Mary. This is a family owned business so you're helping community vs. a big company! I told her my specific needs as I have mostly all wool rugs and those need special cleaning vs carpet steam cleaning. She was very thorough explaining what they do and the pricing. The pricing was very fair and scheduling was very easy and convenient to my schedule. Patrick the tech that came out couldn't have been more professional and meticulously clean. He suggested I add the rug protector as liquids and stains come right up, don't damage the rugs and kept them cleaner. My rugs all look like new, were deodorized and left smelling really fresh. I can assure you that whatever your floor needs are, Heaven's Best has you covered! Definitely provided white glove treatment!

Kyle and his team were outstanding!! We had water from a failed sump pump in our finished…read morebasement. He got in there right away and helped mitigate the damage. They moved a ton of stuff and cleared everything from the edge of the walls. That is where water flows. They had fans and heaters to address the moisture and pulled carpet back to reduce any mold possibilities. He checked on the basement every day for over a week. Then, they came back in and replaced some of the padding and put the carpet back in place. Kyle was an outstanding communicator and kept me informed all along the process. What a great company. Outstanding service. Outstanding communication. And, best of all, outstanding people.

Highly recommend! Great value and great end result!! The photos speak for themselves. We recently…read moreused Jonathan as the finishing touch to our kitchen renovation. Communication was great and as every construction project goes there are delays which Johnathon was able to accommodate with compassion and ease. So rare! The entire project took 4 days. Jonathan recommended what grout to purchase a few weeks before the project. Then he got to work and took the time to create the design based on the variation in the tile. It turned out just as I had envisioned and would have Jonathan do our next tile job no question! Tile: Tile Bar Portmore White Grout: Mapei Avalanche

I hired Jonathan to replace the backsplash tile in my kitchen. He quoted a price and required 1/3…read moreup front, and 1/3 after the first day. After telling me the job would take ~3 days, he left the second day without all the old tile even being removed. He came on the third day, and then left at noon to get lunch or something. He never came back. He said he would drop something off that night, but never did. He never answered his phone again. I paid him 2/3 of his price and he disappeared without even having the old tile fully removed. It cost me more than his initial quote to have someone else come and finish the job. I don't think this business exists anymore, but just in case, I'm going to leave this review to say DO NOT HIRE this contractor. And if you do, do not pay anything in advance.

I can't stop looking at our carpet and tile floors. I chose this company because they are a local…read morefamily owned business and they hit it out of the park on the first visit. Ralph arrived right on time and even did extra work that he did not anticipate for us. The upholstery on our dining chairs has been saved. I thought I'd have to redo, but they look like new. I cannot recommend this wonderful company enough and will be a customer from now on.

Ralph was an absolute pleasure to work with! He was so nice and went above and beyond cleaning our…read morecarpets! He squeezed me into their schedule last minute and made our carpets look brand new! The price is super affordable too!

A++ from start to finish our sales rep. Nick was amazing. Nicole from the office answered any…read morequestions we had and Josh came out and did the installation the last few days and it really is spectacular. We couldn't be happier. If you look at the picture below and zoom in on it, you could see how dull the wall is and how discolored the base of the tub is. We were considering replacing as that fiberglass one piece is 28 years old. So glad we chose to do the resurfacing. The short video is after the complete resurfacing. It looks fabulous.

Terrible! Tub refinished surface peeling within a year. They came to fix it, and peeling again…read morewithin a year. DO NOT USE THIS COMPANY

The owner came to make an estimate, and scheduled me for…read moreJune 10. I confirmed by text on June 9. He never responded and was a No Show on June 10! I waited 1 1/2 hours and texted him that I will find an alternative unless he comes. He texted me back "thank you". No apologies, no explanation, just a No Show. I want to support our local businesses but this is bad!!! Be careful about Grout Doctor, because they are franchises, and the service you get is based on local franchisee. You cannot depend on the general reviews! L. Sta Romana

From the owner: The Grout Doctor® is in the business of renewing existing grout and tile to its original beauty. We…read morefulfill our vision - to help homeowners and business owners enjoy the beauty of their grout, tile and stone - while minimizing maintenance and cost. The Grout Doctor® is the most respected and recognized brand in the business!