Best set of supports/shoe inserts ever. Even my Podiatrist…read moresaid these were far superior to the shoe inserts they made.

Finding footwear for my finicky feet (look at that alliteration!) is a difficult task. I've…read morepreviously had foot surgery, so I have to be careful what I wear. I had previously gone to a Foot Solutions in California, so I was excited to find one in Cincinnati. I ended up getting custom orthotics-- though pricey, they have worked out very well, and are worth every penny. I love how they take notes about your foot, gait, etc so they know which shoes to recommend. Of course, not every shoe is the most fashionable, but you can at least get an orthotic to fit into your other shoes. If you have difficulty finding shoes, I'd pay Foot Solutions a visit.

The doctor was magnificen; however, the assistant at intake was significantly incompetent,…read moreresulting in unnecessarily long appointment time. Young blonde assistant entered prescription in error, causing issues with Rx delivery and did not know how to raise seat in the exam chair and could not identify that the patient had appintment on subsequent visit a ttimne of suabsequent until brought to patiens attention resulting in 2 appintments on same day at 3 and 4:15! she needd training or replacement and i don not have time to reiterate additional items as salty receptionlaack of coooperation with patient requests and avoidance of typical patient service regarding shoe removal repalcenent and equipment operationl

Great experience at SureStep Medical Center. The staff was friendly and efficient, and Dr. Robert…read moreBrarens was thorough, knowledgeable, and took the time to explain everything clearly. I felt well cared for and never rushed. Highly recommend.

Terrible billing department. They did not make any attempts to bill us or contact us by email or…read morephone for 3 years after date of service. We asked many times with front desk lady why we hadn't received bill. Fast forward 3 years, the new owners of our last residence, deliver us an angry bill from Oxford demanding payment within 90 days. Called immediately and they denied they made a mistake and didn't bill us. Complete crap. Don't bother using them for any of your PT services.

The therapists and staff are always very attentive and kind. They take time to listen to your…read morequestions and concerns and educate you on how to best help yourself. Scheduling was also great- early morning and late hours to accommodate working people

Staff is exceptionally kind, knowledgeable, and accommodating. I frequently recommend patients of…read moremine to come here because of my own personal experience working with them to alleviate my plantar fasciitis. Staff consistently demonstrates attention to detail, and I always feel listened to and well taken care of here. Items purchased are kept on file to allow for easy reordering of items like cork inserts. I recommend setting up an appointment ahead of time for priority service.

How many times have you encountered a specialty store that lived up to your preconceived notions…read moreabout the business, but surpassed those ideas? If your answer is "Never!" or "Not very often!" then I will tell you that I was a member of that club. That was true until today. I have Parkinson's Disease, which affects my gait when walking and erodes the strength in my muscles, especially my legs. However, a friend suggested that I make an appointment at the FootWorks store in Pickerington, Ohio, and just see what they can do for me. She allayed my concerns that they "would only want to sell me orthotic inserts." she told me this store would talk to me about what I needed to ease my pain and suffering, yes suffering. My wife and I made an appointment, and due to a customer cancellation, we were able to get in earlier. So, today we went to the store. Justin, co-owner, greeted us both. Then, he talked to me about my needs. I explained my need to get shoes that fit properly and allowed me to walk safely. My wife and I are participating in "Moving Day" in October, to support the Parkinson's Foundation by fund-raising and walking a full mile course. Even though I have contracted painful cellulitis in my left leg, I am still determined to complete the distance. Justin was friendly, helpful, and knowledgeable, and "willing" to work with me to provide the tools (shoes) to accomplish my personal goal. I knew my own shoes did not fit and caused even more pain and trouble. He measured both of my feet and told me he knew why I was having pain. My own shoe, a size 11, was not the correct size for my feet. I am really a size 12 1/2. No wonder I had blisters, bruises, and my feet hurt all the time! What a relief to hear that something could be done! But, only buying shoes that were my correct size was not the answer. I needed shoes that supported my feet, alleviated some of my pain. Justin showed me several different walking shoes "in my size" that surprised me with how comfortable they were. My walker is used for mobility, and as Justin and my wife watched me walk down the hallway, they remarked about how I was standing taller, my ankles were unlocked but supported and I was not dragging my feet, as I normally walk. (A common characteristic of people with advanced Parkinson's Disease). My belief about any business has always been that "customer service is the hallmark of any company." If you feel the same way, then check out FootWorks where you will be given outstanding customer support and shown quality products for your foot needs. The FootWorks Store is highly recommended by my wife and me. I ordered a pair, but will sadly have to wait till next week to get them shipped to the store. However, I have waited far too long already to get good shoes like these, so one week isn't really that long. Besides, I need to heal from my cellulitis so that I can continue my mile-long walking goal with my team. Maybe I'll see you on Parkinson's Moving Day. We'll likely recognize each other by how comfortably we are walking around on the trail!

We had the best experience with Aron and the staff at Drayer. We had a sports emergency with my 12…read moreyear old where his back tightened up and we are from out of town. I called at 5pm and they offered to see us right away! Aron was super knowledgeable and put us both at ease. But better than that he offered to us again at 7am. After just two sessions my son was 50% better and had almost full range of motion. He also taught him some stretches to do at home. I can't say enough about Aron. He is sincerely caring which is hard to find in medicine these days and incredibly competent . I would highly recommend this place for anyone looking for physical therapy. I just wish I lived closer!

They are very good and the late hours are very convenient. I have been a patient at Drayer 3 times…read moreand my granddaughter went there as well.

First impressions are key and Dr. Jamey Herbst and his staff made an excellent first impression…read more The office is very modern, clean, well-appointed. Checking in was easy and straightforward. There are toys for the kids, magazines for the adults. Dr. Herbst introduced himself as Jamey and was friendly, approachable, and thorough. He has a great bedside manner and explains things very clearly. The examination room is very high tech! I was amazed at the radiographic device that Dr. Herbst used to examine my foot and, even better, relieved that I wasn't having any major issue. I was fitted for orthodics and I can't wait to fix my gait and walk again without pain.

My 91 year old mother was charged for $1350 worth of inserts at this store. She clearly didn't…read moreunderstand what she was being charged for and yet somehow walked out of the store with that charge on her credit card and an orthotic system that seemed way over her head. When she tried to return the product they gave us a difficult time and we had to get the regional manager involved to resolve it. As it stands we were only able to get refunded for $1100 of the $1350 spent, and have been left to absorb the cost of three cushions that are basically unusable without the inserts. I would not recommend this store to anyone after what we went through.

I purchased premade orthotics from this company for a price of over $1,000. I went back to them…read moreabout one month later to complain that the corrective orthotic was causing me alot of pain. I had to quit wearing it at all because my feet hurt so bad. The employee told me that that was too bad because the one I had been given was the correct one. He made this call without even looking at my foot. I went back after my moderate orthotic cracked and broke. This happened on a trip and I threw it away. When I went to the store to replace thinking it would be a reasonable price since I had already bought in, I was told that to replace it was $200. I couldn't believe it. This orthotic is a cheap little piece of plastic. The customer service at this store is nonexistent. BUYER BEWARE!!!

My adult daughter has suffered for a very long time with multiple health issues causing her walk to…read morebe uneven. Burning feet, hardened soles, knee, hip, back, and shoulder pain...all due to an uneven gait. I had heard about The Good Feet Store from a coworker who visited and had a positive experience, so I thought I'd take my daughter to get her feet checked out. We did not have an appointment, and we were fortunate they were not busy. However, I would recommend making an appointment because the associate takes a good while to focus on one customer at a time and the wait might be lengthy if you do not have an appointment and they are busy. Gavin helped us on our visit and he was so thorough, knowledgeable, patient, and helpful. He explained why my daughter had pain in all the areas she did, simply by the issues caused by her feet. He performed a demonstration without the insoles, then with the insoles, and it was literally like night and day. I was truly amazed how her walk was so greatly improved with the insoles! The three different sets of insoles recommended for her concerns were purchased, and a free pair of Brooks shoes was included in the purchase! We visited on 7/08/24 and today is 8/03/24, and I purposely wanted to wait almost a month before writing a review to see the longer term results of the insoles. My daughter noticed a difference in her gait immediately, and has learned to use the different insoles according to the recommendations provided by Gavin. She has had almost no hip or back pain, very minimal knee pain, and overall feels like she has done a 180 turn from before using the insoles! She and I both are now firm believers in The Good Feet Store!! I want to make one thing clear, regular store bought insoles will never be able to compete with those of The Good Feet Store! Also, they have a lifetime warranty on them if you keep the box. Even a podiatrist will not provide you with three different types of insoles for various tasks, nor will they provide you with a warranty. Two little ones went to the store with us and were able to use crayons and coloring papers to help occupy their time while we went through the whole process. If you are serious about having a better life experience, less pain caused by your feet, then this is the place for you! The cost can be a bit of a shock at first, but if you look at it as an investment in your health, it's a minimal cost for the improved life experience! They do offer Care Credit as financial assistance if necessary.

Not worth the money has not helped at all. if anyone goes there be ready for a large bill. i agree…read morewith Johnny W.

The salesman took my shoe without permission and bent it. He was doing the stiffness test. I did…read morenot get a chance to say not to do it since he did it fast. The clerk should not be doing this to shoes without permission. The shoe feels uncomfortable to wear after he bent it.

Kelly McCabe was the sales rep whom when I entered the Good Feet Store in CVG…read more I appreciated the knowledge on the topic of arch supports. When I left the store I did not feel pressured at all to buy the supports from the store. Three months later I called Kelly back to discuss a purchase. After I finished our talk I felt I was the person who decided to give the supports a try, not because I was talked into it. Kelly is a great asset to the Good Feet Store in Cincinnati Ohio.