1. Owl Fix It

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Owl Fix It

5.0 (1 review)
Closed • 8:00 am - 4:00 pm

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Doyle Plumbing

Doyle Plumbing

(6 reviews)

We would not recommend this company. Very Expensive charges…read more! $23,000 Mitsubushi Heat pump does not work for 10 days with outdoor temperature below 17 C and it is under this company 10 yr warranty on labour and parts!. They left our house without heat !!! when outdoor temperature dropped below minus 17 C down to minus 27C on January 27 . The temperature inside the house dropped below 55F. My husband is 75 years old and has breathing problems. This company charged us $23,000 for a Mitsubishi heat pump in 2019 and promised a 10-year warranty on labor and parts. We did wait already 1 week for repairs to be done with 2 technician visits and no repair is done . Now the owner Brent wants us to pay $250 plus HST /per visit just to find out why heat pump is not working ??? Plus he advised us that they are not going to proceed with repair unless we paid for 2 technician visits that should be covered the same way technician visits to find out the issues and proceed with repair were covered in 2021 ( the same problem of heat pump not working in freezing outdoor temperature below 17C) and not cooling in 2023 in heat wave with house temperature over 80F. We have written installation contract with this company with 10 yr warranty on parts and labor . This $23,000 heat pump was initially installed incorrectly in 2019 manifesting the same issue where heat pump stops heating house when outdoor temperature dropped below 17C. In 2021 technician and Darin Best (manager at that time) did visit our house and fix this problem with 2 nd stage heat pump not working . It was free of charge as labor is covered by their 10 yr warranty as per contract so we did not received invoices for 2 visits in 2021. In 2023 we had problem with Mitsubishi heat pump not cooling our house . Only after 3 technician visits Doyle Heating and plumbing was able to fix the problem but for 1 week we had over 80F in our house. After repair was completed we were charged only for refrigerant ( btw over CAD 1300 - be aware that cooling agent is not covered by Mitsubishi 10 yr warranty even the leakage was from their faulty 3 valves) Now 2 HVAC managers we were dealing with left and we are dealing with owner Brent who advised that we need to pay for all their visits to repair our $23,00 Mitsubishi heat pump. Doyle Heating and Plumbing company is authorized dealer of Mitsubishi Eelctric (manufacturer of our heat pump) on Mitsubishi web site and they damage reputation of this company and lowers the rating of Mitsubishi products on the heat pump market!)

Very disappointed in the customer service. We had a problem with our water pump not shutting off…read more Doyle came out twice to fix it. The first time they found a small leak and repaired the leak but it did not fix the problem. The second time they replaced a part that did not need replacing (even commented the part looked fine after taking it off). We were charged again for the visit and the part and two hours after they left the pump stopped shutting off again. We asked them for a discount for the third visit and the owner kept asking "was it working when they left?". It was - but only for two hours. He kept repeating that it worked when they left. He agreed to send workers out a third time but then called us back and told us he had thought about it and decided it wasn't worth their time. So overall we paid $1000 for a small leak repair and the replacement of a part that didn't need replacing. The initial problem remains and Doyle told us it is not worth their time to come back.

F1 Plumbing Services

F1 Plumbing Services

(46 reviews)

Just had 2 of the F1 plumbers remove an old washroom sink and install the new one…read more I knew if I did it I was going to screw it up so I just bought the sink and faucet that we liked at Home Depot plus the drain pipes. Then I got a quote from F1, decided on a date and voila, nice new sink that makes the bathroom look a lot nicer and my rusty old sink is on its way to the dump. 2 thumbs up guys

Daniel's brother helped service a slow draining kitchen sink issue. Previously we tried a bunch of…read moredraino and hot water but still had an issue later on. So we called a professional. Given his stellar 5-star reviews we felt comfortable hiring F1. His quote was reasonable and though he wasn't available to come immediately, only a few days later. We originally agreed for him to visit on Friday but somehow he or his bro made a mistake and visited on Thursday, when no one was home at that time he came. He did come back on Friday at our scheduled time and fix the issue with the electric power snake. I wasn't present when he did it but someone else was in my place. He also didn't send a follow up text to tell me it's fixed, diagnoses, photos or how to prevent it. But at the same time, he's also patient and didn't ask me to pay until I prompted him several hours later asking about the status of the job. I suppose he's a busy man! Communication could be better, just keep in mind you may have to prompt him again to get your receipt later. What's important is that it's fixed and working properly.

Owl Fix It - plumbing - Updated October 2026

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