Steve has done our taxes for a few years now...and nothing feels better than to refer a friend to…read morehim and to get a call from the friend thanking me for sending her there! Convenient location, too!

I'm extremely disappointed by Steve Parker, CPA. Despite years of loyal patronage, the level of…read moreservice received during my 2023 tax filing preparation was shockingly inadequate, and his dismissive attitude and neglectful behavior, was simply unacceptable. After providing all necessary documents well in advance (late February when he said he was not busy), Mr. Parker repeatedly failed to respond to emails and calls, leaving me scrambling to meet the April 15th deadline. His office also lied on multiple occasions that he was working on my return when he was not. Mr. Parker neglected to file my extension (that he insisted that I do) as promised in a meeting with him just three days prior to Tax Day. His lack of communication culminated in a last-minute referral to another service provider 45 minutes before they closed, causing undue stress and financial strain. It is abundantly clear that his influx of 700 new clients has overwhelmed his ability to fulfill his obligations to existing ones. I emailed him and gave him the opportunity to make this all right but was told by his office staff, a couple of days after Tax Day, that he did not want to do my taxes. The only thing that I did to have him let me go as a client, was to follow up multiple times until I reached his office on Tax Day to inquire about my extension (which he also lied about filing). I implore prospective clients to reconsider entrusting their financial affairs to such unreliable hands.

Rude, dishonest and horrible customer service. A specific employee was very dismissive when I…read moreasked question About my charge and how the taxes were prepared. Check your taxes and the fees they charge. The employee only put what was on my W2 and did nothing else. I did it for free after the fact on turbo and it was free. I was charged 353 by Brinson.

The absolute BEST tax service in Memphis!!! We have been getting our taxes done here for the past…read moreseveral years and they are very thorough. They go above and beyond! They are also open year round! We love Selma Brinson and the entire gang!!!

I really enjoyed working with Kameta. She was extremely responsive and very patient through all of…read moremy questions. I would highly recommend her and will surely be working with her again.

Our tax professionals relocated from Memphis to North Carolina about 4 years ago. He was so kind…read moreand extremely professional...we were devastated when he left; wondering who would replace him. We were given several references, we interviewed them all, all were great but there was something about Kameta we liked! Needless to say, we gave her our business and we are so glad we did! Kameta Hopkins is smart, professional, thorough, and LISTENS! We are so glad we chose KL Hopkins Accounting Services, you will be too!!!

5 Stars - Exceptional Tax Service Year After Year! My wife…read moreand I have trusted Hylander CPA Firm to handle our federal taxes for years now, and they never disappoint! Their team is professional, thorough, and incredibly knowledgeable--making tax season a breeze instead of a headache. They catch every detail, maximize my returns, and explain everything in a way that's easy to understand. What I love most is their reliability; I know I'm in good hands every single time. If you're looking for a CPA firm that's top-notch and truly cares about their clients, Hylander is the way to go. Highly recommend!

I have been highly impressed with Debbie and her team!! I moved to the area last year and was…read morelooking for a CPA. I am so thankful I found Hylander!! Debbie and her team are not only very knowledgeable but so helpful and professional. They are simply OUTSTANDING!! Thank you!!! Scot Hendricks

The best tax preparation service in the business hands down. Jamie provides a very pleasant…read moreexperience

We have been a client of theirs for over 10 years. We have both business and personal insurance…read morethrough them. They have an amazing staff. Terry, Teresa, and Kathy are who we deal with most. They are always on top of things, are very professional, and are always available. Brad Smith (the owner) is a fantastic guy. He is one of the most patient, laid back, professional, and knowledgeable guys you could ever hope to do business with. Look no further for an insurance provider.

This insurance company is the most unprofessional and non-responsive company I have ever conducted…read morebusiness with. Also, the cost of their insurance should be against the law. I changed insurance companies after being fed up with the lack of customer service by the Smith-Berclair representatives bad found most other agencies' quotes to be less expensive and offered more coverage. Don't waste your time with this company.

This is the worst insurance rep you can deal with, stay away from him. I tried to cancel my…read moreinsurance due to bad customer service and he didn't care about my concerns and he hang up on me.

Wonderful customer service and very responsive! They always go the extra mile. Highly recommend!read more

The best tax professional in Memphis, TN. Shontiva is extremely professional each and every year. I…read morehighly recommend her tax services and business. 10/10