Worst experience as a consumer I have had to endure. In a dire financial situation I walked to this…read moreestablishment seeking some guidance. I typically file my own taxes because they are straightfoward and only take about ten minutes. After none of my questions were answered because I was told my taxes had to be prepared first I was informed I was going to receive a return $300 less than my return. It was not until after a long dialog it was slipped out what my return was supposed to be. When I inquired why I was not told what my real return was I was given the worst excuses to basically try and hid the fact that they were going to rip me off had I not by chance asked the right question for them to accidently tell me the truth. This business should be shut down on moral standards alone. How a company like this who has been in business for "40 years" like they advertise has no digital footprint aside from this page and some other very basic information is beyond me. Do not give this group of scam artists any business unless you want to become a victim of greedy low lives.

From the owner: Specializing in: - Tax Return Preparationread more

Rude, dishonest and horrible customer service. A specific employee was very dismissive when I…read moreasked question About my charge and how the taxes were prepared. Check your taxes and the fees they charge. The employee only put what was on my W2 and did nothing else. I did it for free after the fact on turbo and it was free. I was charged 353 by Brinson.

The absolute BEST tax service in Memphis!!! We have been getting our taxes done here for the past…read moreseveral years and they are very thorough. They go above and beyond! They are also open year round! We love Selma Brinson and the entire gang!!!

Stay as far away from this tax company as possible unless you're looking to be scammed. They will…read morefile your taxes, take whatever amount they deem is necessary which will be well over $1000.00. They won't provide you with any of your tax documents & if you ask about them then you will definitely get very unprofessional treatment & your calls will no longer be excepted. This company is fraudulent.

Very professional answered my questions. I called Fresh Start Taxes regarding a tax questions the…read morelady that answered the phone was knowledgeable and professional. M. Perry

I called Fresh Start with a question on a filing I needed to make -- spoke with Brian quick and got…read morean answer; didn't even charge me. Super up-front, courteous, and effective. Will come back to them for sure if I have any other personal tax matters that need a good solution. Highly recommend you give Fresh Start a call.