I've had several sports-related and other injuries in my time and have had to seek care from several physical therapists in the Grand Rapids area over the years. Recently, I experienced some back and knee problems and my PCP confirmed that I needed physical therapy. Since I had a less-than-stellar experience at a local, large, hospital-affiliated PT center, I asked for a recommendation for another PT center. My PCP suggested Owens Physical Therapy Specialists and I'm very glad he did.
This center is locally owned and operated by James and Melissa Owens. I had high expectations for this center based on my internist's recommendation and I was not disappointed! I was very happy to find that Owens Physical Therapy provides very personalized treatment based on a detailed assessment by a licensed physical therapist. I was further reassured that they provide only one-on-one care and do not pass you off to a medical assistant or nurse. I saw Jim Owens primarily, but was also able to see Melissa Owens and Katie Thomas when necessary to accommodate my schedule. Every therapist I saw here was amazing!
The center is clean and comfortable with adequate parking. It was never over-booked and it was very easy for me to make appointments. The equipment was state-of-the-art and was very well maintained. They also worked with my insurance and I noted their "in-network provider" list was huge.
My back pain was promptly diagnosed, treated and rapidly resolved. My knee issues were more tenacious but again, with competent and patient care, improved dramatically with therapy. I was continually surprised that at no point did I feel like "just another patient". I actually felt that the therapy provided by Jim Owens was comparable to the care one would give a family member.
If you require any physical therapy, I highly recommend checking out Owens Physical Therapy Specialists! read more