Clean safe store. Restrooms very clean to be located outside. Safe environment. Pumps workwith card…read moreafter closing; handy feature. Employees efficient. It is the Owassa Exxon.

We stopped here to get drinks snacks and use the restrooms. First off there were no discernible…read moreparking spots so we parked as close to the bathrooms as possible while leaving a wide gap between us and the main building. Apparently this was a huge mistake since after letting the kids use the restroom and changing diapers before going in to get the snacks the owner came out and yelled at us to leave because we were blocking a semi from getting to leave. I mentioned before we left a large amount of space and the semi could have easily gone around us but besides that the owner yelled saying there was a rest stop 9 miles up the road and we could go there. I dont know about you sir but when you have 6 children that need to go to the bathroom you stop as soon as you can. On to the 2nd problem we had no issue to move our cars and get out of the way if we were in the way if you had just asked us to instead of yelling at us rudely and telling us to leave. Even after we moved and went into the store to apologies you said you didnt care they spend 1000s to have the right to use the gas station and that it was best if we left like you were threaten us to leave or else. Finally number 3 of my issues with how rude and everything you were in front of use next the the restroom parked not even 10 ft away were two trucks not semis like the one you claim spends 1000s at your store but regular trucks and one of them even had its hood popped like it was broken down. Did you say anything to them no you didnt even care its like you only wanted us to leave because we were families with kids instead of guys in trucks. You are the rudest store owner I have ever met and you caused the corporation you represent (Exxon) to lose multiple customers for life. TR:DR Worst gas station ever avoid and go to the next one they were actually very nice!

Terrible stop, rude and filthy facility, I saw a customer trip over a milk crate in the aisle. Mgr…read moreactually fussed at the lady....Avoid the frustration at this location

Functional if all you need is gas and that was all I needed. The credit card reader at the pump…read moreworked and I did not need to go inside. I did get my 3 cents per gallon from Fuel Rewards. The station did have some trash on the ground and the trash bins needed attention. I tried the squeegee but it had a crease. Also, the water was stinky. Ewww. Definitely not a great example of the Shell chain. [Review 14234 overall, 1557 of 2020, number 175 in Alabama.]

Sketchy ass gas station. Pumps won't accept card, all cards entered say "please see cashier." So, I…read moredid. She hollered at the manager to ask if he could explain why they're not working. He didn't. When I said never mind, just run my card so I can gas up, she said she couldn't because she can't take cards. Sketchy sketchy sketchy. Go elsewhere.

Terrible customer service, building is disgusting, bathrooms out of service and the ones that do…read morework aren't stocked... would avoid..