Absolutely unacceptable experience with CanaDream…read more Our family travelled with 3 other families -- all of us booked and paid for the exact same RV category. Yet somehow the other 3 families all received spacious RVs with slide-out extensions while we were stuck with the only small RV without one. Same price, completely different experience. Anyone familiar with RVs knows the difference in space and comfort is massive. Then CanaDream charged us for a bike rack, emailed us the NIGHT BEFORE pickup saying none were available, and still left the charge on our account until we complained afterward. What was even worse was the attitude from management. Completely dismissive, defensive, and more interested in hiding behind policy wording than acknowledging the obvious unfairness of the situation. Their idea of "making it right" was offering a discount on a future booking -- as if we would ever trust this company again after how poorly this was handled. CanaDream clearly has no issue taking full payment while delivering a noticeably inferior experience to some customers. We won't be returning -- and we'll be making sure others know exactly what to expect before booking with them.

Markus and all staff were very friendly, courteous and diligent. Rental pricing is quite reasonable.read more

Superb service! I love how they have an actual office location where I can physically see the…read moretrailers. They even offer 24 hour technical service! I was originally thinking that I wouldn't have been able to return my trailer on Labour Day, but they said they were open 7 days a week regardless of the summer holidays. Keep up the great work Adrian and Jennifer!

From the owner: Welcome to Markham Trailer Rental Serving the GTA since…read more2011. Pop-up tent Trailer 8 and 10ft Travel Trailer 16 ,18, 19ft Email or give us a call to see if we might just have what you are looking for. Trailer insurance included.

Larry was amazing to work with. Gave us lots of info & delivery was also an option! I would…read morerecommend.

EZ Camp RV Rentals is the best place to rent. I checked a few other companies and EZ Camp has the…read morebest selection. All are very clean. I would definitely rent from them again, and highly recommend them.

Great time honestly clean and knowledgeable showed us all we needed to have a fun and safe trip…read morecool gift bag for all of us even the dog will be renting next year

We rented a popup last year for a family camping trip. Our camper was clean and Dave was very…read moregracious.

I would like to thank Fraserway Cookstown for everything they did and helped me with when it came…read moreto buying our RV. I cannot speak highly enough about the outstand service provided by everyone. I have been to many places to buy an RV, and nothing comes close to the quality and price that they provided, don't take my word for it just go take a look you won't be disappointed. I would like to especially thank Shawn. He took the time to understand my needs ensuring that I found the perfect RV for my family. Shawn's patience and attention to detail were remarkable. He answered all my questions thoroughly and never made me feel rushed or pressured. His expertise in RV's was great because it provided me valuable insight into how work with everting including tips and tricks to look for if I ever get stuck. He went above and binode. Weather it was coordinating with the finance team, arranging test drive or ensuring that every feature of the RV was in perfect working order the people there helped me through it with a smile and great attitude. I am thrilled with my purchase and grateful for everything that was done. If you are in the market for an RV, I highly recommend visiting Fraserway RV in Cookstown and asking for Shawn. Thank you for making this experience positive for me and my family.

Would like to thank Cookstown Fraserway staff especially the lady that answered our questions and…read moremade us feel comfortable. Apparently she did customer service parts and answers the phones. It was my husband and myself first RV trailer purchased and decided to take a trip to see what they were all about as we were camping close by. Well, we were very surprise to get such excellent customer service, all our questions were answered and we felt welcome. We would definitely return knowing how knowledgeable and kind she had been. Thanks Fraserway for taking care of us on that day.

some serious issues that we had during our trip with the RV (rented on July 30th 2020), there are…read moremajor concerns about the RV that was rented out to us and it is not recognizable upon initial inspection but only found when the RV was driven for some distance. Below are the main problems that we have faced and have caused interruptions to our trip which caused us to cancel our long weekend trip earlier than expected: 1. The slider (extender) got stuck on the second day, it wouldn't slide all the way out but only about 20% and it stops (video attached for refernce). We spent our time trying to fix it while contacting your support team with hours of waiting on a response. No help was received by your end so we had to find a tent to sleep in but stores were closed at the time, also hotels fully booked for the long weekend. We had to borrow a tent that didn't fit all of us, besides there were no sleeping bags, you can imagine how horrible this experience was as we fully were dependent on sleeping inside the RV. One of your members (CJ) was concerned about the slider upon initial inspection before our departure but then a technician came and indicated there is no issues and the RV is fully functional and the slider should work and confirmed it, that wasn't the case on our 2nd day of the trip.  2. After experiencing a horrible sleepless night cramped in a small tent with no sleeping bags, we have decided to leave back and end our long weekend trip by returning the RV as it is not functional and can't be slept in. We drove the RV back and faced a major safety issue while driving, windshields wipers were very dirty in the rain (couldn't tell upon inspection as it was a sunny and not raining). The wipers cause some sort of white grease material to buildup on the windshield while raining (pictures attached). This was very unsafe as there were numerous times we have encountered when the windshield was fully blocked with dirt material and blocking the driver from seeing the road clearly. We have to drive below speed limit and pullover the clean the windshield multiple times and causing us to be involved in risky situations with other drivers on the road.  3. Last issue that was a major concern and the management should be aware of is the fact that the RV have bed bugs! We got bitten after our first day. The bedroom and top bed were the spots where we got bitten. There is a big chance we have brought bed bugs back into our homes and this will cause us unnecessary issues in the near future.  These three issues have turned our supposed to be fun and long weekend trip into one nightmare that we had to end early. This was the worst experience we have faced and have put us in risky and unsafe situations that could've ended badly such as being involved in an accident on the road for not being able to see clearly through the windshield

STAY AWAY AT ANY COST!! You going to regret doing any kind…read moreof business with this guys, they are absolutely breaking records with the most unhelpful,unprofessional and rude people I have ever seen in my life (special the owner Hary and one of their representative name Kate). Call to ask question about returning the Rv 1 day earlier coz we didn't have where to park it at home and they told me they gonna have to charge me 3500$ (the deposit fee) if I do that and hang up on my face. People like them doesn't deserve any business. As an online marketing guy I am going to do whatever it take to warn other people from doing any business with them. Hoping to save others good people from the bad ones.

Chris Carpino was our sales rep. he was fantastic through the entire process of our new camper …read more The Business Manager Jeremy Moore was very helpful and patient . Then came the delivery and all the service people were great. We love the camper and would recommend this dealer to everyone looking to purchase a camper. Thank you . Gary and Carolyn Bassett Bergen ny.

I have been a loyal Wilkins RV customer for years and have purchased two campers from the Bath…read morelocation. They have always serviced them and I have had nothing but great experiences with the Bath location. Unfortunately, my experience with the Churchville location was completely different. In mid-July, I brought my RV to the Churchville location because it was closer to me. It needed a few repairs, including a warranty replacement part for the slide. The following week, I called to check on the status. I received a text with pictures regarding the LED strip lights, but that was the only update I received. After more than two weeks without hearing anything, I called again. I was told the RV had been finished and was given the total. Which means the RV had been sitting outside a week after the work was completed. On August 11, I went to pick up the RV. I was given the invoice, paid the bill, and they brought the RV out front. No one went over the repairs with me or explained what had been done. Later, as I was preparing the RV to trade it in or sell it, I reviewed the invoice and noticed that a 12-point inspection had been performed. The inspection documented several significant issues, including a major water leak. This was NEVER brought to my attention during any of our phone calls or when I picked up the RV. I called Churchville and asked why I had not been informed about these findings, especially a major water leak. The only response I received was an apology. I asked them to send me the pictures from the inspection. A week went by with no pictures. I called again the following week, and they finally emailed them to me. After reviewing the pictures, I called and left a message. I received no return call. I called again and eventually spoke with Mike. I explained that the leak needed to be addressed and asked whether they could send a technician to me since their service department had identified the problem but never informed me about it. This would have saved me approximately 6 hours drive time. He had no available travel technician and that I would have to bring the RV back in. The next appointment was a week and a half away. I also asked whether some type of reimbursement or compensation could be offered because this situation resulted from their failure to communicate a major issue they had already identified. Mike said he would give me a discount and agreed to email me an estimate. The estimate never came. Frustrated, I contacted another Wilkins location. Their service manager looked at the same pictures and was shocked by the findings, asked if I could bring it in immediately. "It needs to get out of the rain." I drove it down within an hour. They inspected it while I was there and clearly explained what needed to be done. Meanwhile, Churchville promised an estimate and a discount. Neither ever happened, and my scheduled appointment came and went without a single follow-up call. This entire situation has now been a two-and-a-half-month process and has delayed my ability to sell or trade in my RV. After years of being a satisfied Wilkins customer, this experience was extremely disappointing. The lack of communication and failure to disclose a major water leak that their own inspection discovered is unacceptable. This has been my worst customer service experience ever! Do not use the Churchville location for anything!