So we had a fun experience…read more..
2020 Tundra purchased from Georgian GM back in June of 2024.
Sooooo the only good part was the salesman, he was eager to help, his name was Jonathan. He was friendly.
So I drive an hour and a half to look at this truck, in the ad damage on the rear bumper was NOT listed, the tires were also completely bald and DOT was older than 5 years. No big deal, we discussed, they knocked off $1500 from the price of the truck, and proceeded to move forward. I had tires for that extra truck at home which were in great shape to pass safety. The ONLY thing I asked of them was obviously truck needs to be certified/safetied, and for it to pass it needed an alignment REALLY badly. Hard shake and clearly driving sideways on the highway.
I picked up the truck one day in the late afternoon, first things first the truck is dirty. It had stains everywhere, so they brought it back in the had to wiped down again. Then I leave the dealership. I drove for about 15 minutes before getting on the highway, I noticed the steering was a little off but I didn't overthink it. I get onto the highway, the truck at EXACTLY 100km/h would struggle to hold the lane that's how bad the alignment was.
I immediately called them and explained what was going on, they said bring it to any GM dealer near me and they will reimburse.
I take it to Royfoss in Thornhill, they took videos and pictures proving the work done, showing the alignment was clearly far out of spec, and not only that, there was an oil leak they didn't tell me about!!
To make this all better, about one month later, I only drove maybe 400-500km in the month because I was waiting for the oil leak to be diagnosed (the oil filter housing was cracked, which Georgian GM claimed they did an oil change before I picked it up). All of a sudden I press the brakes and there's a strong vibration in the steering wheel. The dealership 'claimed' it had new brakes, it was not. The pads were almost new, and the front rotors were completely dry rotted, and rusted. I still have those rotors in my garage, with rust marks and dry rotting all over.
Next, I get the front brakes done, then a shop recommends getting an inspection done because something was leaking on the back end... my rear differential was leaking, and my transfer case was also leaking... but it had stopped by that point.
After all this, one thing I never tried until they brought it to the shop for the inspection, the parking brake didn't work...
For the record, I never even got a reimbursement for the alignment which came out to $300, because the tie rods were seized... video proof done by Royfoss Thornhill.
Didn't know a bad allignment, dry rotted brakes, an inoperative parking brake, and a leaking differential can still pass a safety inspection?
All in all, horrible experience at this dealership.
I understand buying a used car is you buy it the way it is, however if you sell a car safety certified, do a proper inspection.
