Where to start - firstly, the corporate policy is to lie, to bait and switch, promising "perks" to get you to sign up for the elite membership. Once you sign up, and pay for months, they then tell you they have decided to take away the "perks."
I've been a loyal customer at Ovme for the past 10 months, having signed up for a monthly membership with the understanding that there would be certain benefits, one of which was to receive a free photofacial and a half-priced microneedling treatment on the anniversary of my membership. This offer was one of the key factors that drew me to this spa in the first place and I was excited about these perks.
However, as the anniversary of my membership neared, I was told that this offer would no longer be honored. I was taken aback, not just by the broken promise, but by the lack of prior communication or explanation regarding this sudden change in terms. This experience left me feeling deceived and disheartened, as I've been faithful in my monthly payments and expected the same level of commitment from Ovme in return.
The worst part is that when I paid for my (full price) microneedling, I had a hideous reaction that kept me out of work for a week. This company is unscrupulous, and their procedures are clearly unsafe. read more