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    Diana Collins, MD

    Diana Collins, MD

    3.7(3 reviews)
    0.2 mi

    I started going to Dr. Collins in September 2017 due to a life changing event. Even though she…read morewasnt covered by my insurance i still chose to go with her because she simplified the process for me. She helped me with finding the proper medication, helped me take time off of work, and then helped me get back to work. 4 months after returning to work, i decided to slowly take myself off the medicine and i did that because i felt i got a better control of things. 5th month into no medication, i felt like i made a mistake and need to get back on it. So, i called 3 times last week and left a message, and never got a call back from Debbie. I called 3 times today, back to back, because i got a feeling she was screening my calls, third time she answered and i simply asked her to schedule an appointment. In a very sarcastic tone, she said 'oh you havent been here for 8 months!' I was no! Its been like 4 months but obviously she didnt believe me and had to check the date of the last visit. Turns out, its been 5 months i had not seen dr. Collins. After that, she kept telling me dr. Collins wont help me with getting another leave from work and thats something she did only for me, but i never expressed that im looking to take another leave from work. I made that very clear to debbie that im not looking to take time off from work and I legitimately need dr. Collins help but it seemed like Debbie was upset i had not seen dr. Collins for all these months and she was taking a revenge by not scheduling an appointment!? I ve never had a bad experience with dr. Collins her self. Shes amazing and very patient with the process and helped me stabilize myself. Sadly, i have decided i will not go with her anymore solely because of how Debbie spoke on the phone with me. Dr. Collins, please train your staff on how to speak to people who are mentally unstable because im sure you dont want your patients to do something drastic that Debbie may regret. You are a PSYCHIATRIST! Your staff cannot be talking to your patients like that! If dr. Collins ever gets rid of Debbie, ill gladly go back!

    Dr Diana Collins has been my sons doc for over 6 years. She is very knowledgeable, kind, helpful…read moreand I can't recommend her high enough. My son, unfortunately had to be. Hospitalized following an anxiety attack and Dr. Collins conferred with the hospital doc and was kind enough to share her professional opinion with me and help me get better access to information. A + in my book. I have recommended her to friends and will continue to do so.

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    Diana Collins, MD

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    Aura MD | Ashley Toutounchi, MD - Virtual appointments to fit your business lifestyle!

    Aura MD | Ashley Toutounchi, MD

    4.2(33 reviews)
    11.1 miGalleria/Uptown
    Certified professionals
    Remote services during COVID-19

    "I cannot say enough good things about Aura MD, but specifically about Erica, the Office Manager…read more In a world where healthcare can feel like an automated machine, Erica is a true gem. She consistently goes above and beyond, taking the time to talk to me and calm me down when I call in between my appointments. It is clear she truly cares about people and their well-being. This is the most outstanding service I have ever experienced with any medical provider, and Erica's presence alone makes this practice world-class." Jamie

    I made an appointment but had to reschedule at the last minute due to an unfortunate pet emergency…read morethat occurred just 30 minutes before my appointment. Im not really sure why it had to happen at the time of my appointment. Sadly, I had to make the difficult decision to put my pet down. I reached out to see if they could offer any leniency with their strict cancellation policy. They had already taken a deposit ($50, if I remember correctly), but then charged me an additional $100 for the cancellation. I tried to explain my situation, but it felt like I was talking to an ai robot person on the phone who kept saying the same thing over and over like a horrible broken record. This kind of response is unfortunately pretty common and probably not surprising. I did find a new friendly psychiatrist who doesn't even have that policy, or atleast after the VERY FIRST TIME. I DIDN'T EVEN MEET ANYONE IN THE OFFICE YET. anyways yeah, i do NOT recommend this place. So thankful there's better out there! :)

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    Aura MD | Ashley Toutounchi, MD
    Aura MD | Ashley Toutounchi, MD - Serene environment for your overall wellness

    Serene environment for your overall wellness

    Aura MD | Ashley Toutounchi, MD

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    Out Stress - c_and_mh - Updated May 2026

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