Even though i am only 24, I have traveled most of my life. Across the USA. Bermuda, Curaçao,…read moreBahamas etc. However it was always my dream to travel to Asia. After graduating from college, I decided to take my dream vacation and go to Vietnam. However since I have never traveled to Asia before, I decided to play it safe and talk with a travel agent. I went to First Class Travel with high hopes but sadly had a very disappointed experience. I wanted to get an idea of how much a flight cost from Chicago to Da Nang. Hilariously, I was informed that it would cost at least $2,500 for a connected flight from Chicago to Seoul and Da Nang. Having again traveled most of my life, I knew that didn't make much sense. While the travel agent said that was my only option. I looked up an American airline flight from Chicago to Da Nang with a 1 hour stop in Tokyo for $1,500. This travel agency wanted me to spend $1,000 MORE. Not only that, they would not have even booked the flight unless I booked a resort or hotel while I was in Da Nang. They also added that it was my fault that the flight options weren't as open because of the dates that I took off. And that if it was them they would ask their employer to just chance the vacation dates that I requested months in advance to make this trip work. They also had to say "Well Vietnam is an odd place to go to. I don't know why you would want to go there." Not only is this inappropriate but it's none of their business why I want to go there. So I left First class travel and did my own research. Bought my own plane ticket $1,000 cheaper and did airbnb and got a lovely beach villa for $25 a day.I had a wonderful time on my dream vacation. My advice. There is not point going to a travel agency. All the information you need is online. If you need advice on travel, ask people who have traveled there. The best way to describe First Class travel is: If you want something done right do it yourself!

Rita at First Class Travel is the consummate Travel Agent. I use First Class Travel for all my…read moretravel needs, from simple airline tickets to complete cruise packages. Rita brings her over 20 years of experience to find you the best prices and the most options. As a rule, I use Rita and avoid countless tedious hours on the internet doing research, endless clicking and frustrations trying to beat the internet travel website gimmicks and traps. One call to Rita and all my travel needs are taken care of, at the best price, hands down. I highly recommend First Class Travel for impeccable service and all your travel needs.

So disappointing... while planning our Sandals honeymoon with Bernice we asked if there was a…read moremilitary discount available. Bernie asked if we were active military and at that time we said no but my husband has served for 10 years she indicated there was no discount available. While on our honeymoon we found out that a 10% veterans discount was available. When we arrived back home I called Bernice and she indicated that she'd had no idea there was a Veterans discount. Our honeymoon was just shy of $9,000... That is a $900 mistake. She indicated she would give us $400 back and a discount on future travel. When the check arrived the letter that accompanied indicated that she would not be offering us any future discounts and made it sound like we had asked for a discount after the fact. So disappointed in her lack of knowledge regarding the products she sells and revoking of promises.

Bernise and everyone here were great!!!!!!!!!! They planned and executed my Honeymoon one week…read morebefore I left to perfection. Do yourself a huge favor and use them, its worth every penny. Other people who arrived at Dominican Republic purchased themselves online, and were sorry they did because there was no one at the airport to tell them how to get to their hotels. I had a Apple rep waiting for me and put us in a shuttle , and away we went. Professional and very friendly.

Best Agent Around!! Cruise was perfection!! Don't go anywhere else if you are planning on booking a…read morecruise!

Terri Henderson & her staff at Geneva Travel & Cruise helped plan a dream vacation for us to…read morecelebrate our 30 year wedding anniversary. The vacation consisted of 8 days on land in Buenos Aires & Puerto Iguazu, & 7 days on a cruise ship with ports in Uruguay & Brazil. Everything we experienced on the vacation from transfers, to excursions with private tour guides, to the hotels we stayed in, airline reservations, etc., were exactly as planned. It was a dream vacation of a lifetime for my wife & I. 'Thank You' Terri & your staff for a vacation planning service well done!!!

I have to give a shout out to my travel agent Geneva Travel & Cruise. She is amazing!!! And very…read morehighly recommended. She helped me plan our 39 person family cruise, sometimes making multiple changes in one day. She offered her expert advice and guidance. She took so much stress off of me and helped me to remain calm when I found myself getting "worked up". Thank you Terri for yet another job well done. If you are in need of any travel services, please contact her! Can't wait for our next trip already in the works.

My son has booked 3 trips through here and I just booked my first and could not be happier! In…read morefact, just got back from a wonderful vacation two weeks ago and we are going back to plan another! No worries when using this agency! Joe and Angie know their stuff!

My fiancé and I booked our honeymoon (that isn't going to happen) with Dunham Travel. We may be…read moremistaken, but we feel like a TRAVEL agent should know if we are TRAVELING to a destination that is going to be underwater. "Costa Rica in October" - Google that phrase. Within seconds you will see all warnings to not visit Costa Rica in October because it will torrential downpour DAILY. We were so confused as to why our travel agent wouldn't tell us "hey, its probably going to rain every single day on your romantic trip" so we decided to cancel. We bought insurance so we assumed it would be no issue. Before we even had the chance to call and cancel we received an email form Pat saying OUR RESROT WAS CLOSING DOWN. So she told us she moved us to another hotel (that we couldn't even approve). When we called to simply cancel our trip (again-INSURACE), we were told we would not get our money back (the downpayment for the trip). We were told the ONLY way to get our money back is if we rebook with her company. Right. Because we are going to rebook our honeymoon with a company that was going to send to a romanic week of drowning in Costa Rica. I guess now I'm just slightly confused at what a travel agent does that a quick google search+travel sites cant do?

Best travel agent in town! Pat Turkot gives you great personalized service and will help you with…read moreany travel booking big or small! Trusted and knowledgable. She keeps you informed of any changes in itinerary and will help with any questions. A great help with applevacations and funjet bookings! Booked more than 10 vacations with Dunham travel and wouldn't use anyone else!

We used Swift Shuttle for our wedding. They were very easy to work with. The price was reasonable…read moreas well. I would use them again.

We called for a quote and got a very reasonable price. we thought it was to cheap. we made sure to…read moreask if this was a round trip and they told us it was and that was the total. Come to find out it was not round trip. the next day our card was charged double. when we called to ask about it the owner of the company would not do anything about it.... even though we asked if it was round trip.

Worked with Regina! She was very patient with all of our questions! Would recommend to anyone…read morelooking for a travel agent with a personal touch! Ellie