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    OTTRI Shine

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - OTTRI Shine

    Carpet cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    8 More Services

    Commercial standard cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

    Rug cleaning

    Upholstery cleaning

    OTTRI Shine Photos

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    3 years ago

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    George N.

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    Bride & Broom Cleaning Services - Dirt on floorboards

    Bride & Broom Cleaning Services

    (2 reviews)

    I ordered a Move Out Package which turnd out to be called the Vow Package for Bride and Broom. I…read morehad moved out so no furniture was in the house. I had preswept the bedroom floors because a rug company was coming to steam clean them. I also had mopped the kitchen floor a few days prior because of the mud the dog drug in. I stayed until the bathroom was cleaned as I had to return to work. When I went back the next day I noticed the laundry room, blinds and windows were not cleaned. I also noticed the brand new, still in their package, sink strainers I was going to install after the maid was done, we're gone. I sent photos and also asked if they could tell me what the maid did with the strainers and instead of an apology or a we will return to finish the job I got a lecture of how it took 12 hours to clean my house. Now mind you, this is a home that is 1032 sq ft. Very small house with no furniture in it. The dirtiest part of the house was the bathroom and she cleaned that while I was there and did so in about an hour. The refrigerator was the second bad thing, but shouldn't have taken an hour to clean, so how did it take a professional maid 12 hours to clean my house? I was talked down to by the person on the other end. I was not at all mad or nasty to her, I just wanted the job done and my strainers. What I got was gaslight by the person who answered the phone. Scolding me as if it was my fault the job was not finished. I'm handicapped, so yes the bathroom was not precleaned. I can't bend or kneel to clean. If I could I certainly would not have needed to hire a maid service. I paid $340 for this package. I really didn't think that was a bad price until I saw the service I received. If your expectation is a professional service, this is not the maid service for you.

    I paid $460 for a "deep clean" and this was a total waste of my money! Prior to my booking them I…read morewas very honest about the level of cleaning that would be needed! In this price quoted it included 12 windows of which I found dead flies on the window sill so obviously not touched. Also shelves in my shower still had soap residue. Also, they did not clean behind the toilet bowls!!! They didn't even fulfill the services that are offered on a "basic" cleaning list!!! I had been wanting a deep clean for so long now and saved money to have this done!! So so disappointed! When I texted to convey everything missed every response was was it blocked by furniture! Which most things weren't. So very sad I wasted my money on them!! After Anna made excuses for them, she offered for them to come back and try again but after her blowing off my phone call and attitude like this was my fault and telling me that she would honor me with the $40 discount I was told and then she only Venmo'd $20 back I felt extremely disrespected. Pictures shown are from after they left and there are a lot more!

    OTTRI Shine - homecleaning - Updated May 2026

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