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Otto's BMW

3.3 (4 reviews)
Closed 7:00 am - 6:00 pm

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Services - Otto's BMW

Check engine light

Engine oil light diagnosis

Auto general diagnosis

14 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto engine repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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Piazza Hyundai of West Chester - Piazza Hyundai of West Chester on Wilmington PIke.

Piazza Hyundai of West Chester

(4 reviews)

The worst! Piazza Hyundai had our car for NINE weeks for a recall issue. They had no loaners to…read moreoffer us (ostensibly because "so many customers had this recall issue that there weren't enough loaners"). After nine weeks, with no periodic contacts or updates that were initiated on their end, we received a call at 5:15 PM on a Friday with no prior notice, that the car was "fixed." We get up to get the car (where they informed us that the engine was NOT replaced- which is what we had expected to happen- but they had "reset codes and everything was fine."- really? That takes you NINE WEEKS????). The next day, the car broke down with the exact same problem. Husband had to wait over three hours for a tow truck and now the car is back at Piazza on a Saturday afternoon....We are hoping for a better result this time....

I purchased a new car from Piazza in the fall of 2021. Since then I have had regular service…read moreperformed and had to have an engine light checked. Each time I needed an appointment, I had to wait over three weeks until I could get in. Today is September 15 and I called to schedule an appointment for a state inspection which is due by the end of October. The earliest available appointment is November 13. This is ridiculous and unacceptable. With the purchase of my vehicle, I am to get FREE inspections, but need to schedule elsewhere at full price. The sales process was fine and I like the vehicle but getting service in a reasonable amount of time just is not available at this dealership.

Otto's BMW - tires - Updated May 2026

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