VICTOR OTTEN - OTTEN and JOYCE
1:43 PM
This firm's claims (one clearly from a family member or relative of the owner) are intentionally false, deceptive, and misleading. I am an elderly disabled female who had a valid Landlord-Tenant claim which was accepted in August 2013 on a Contingency Fee basis.
The wonderful attorney who was handling my case left the firm, I was not informed, and my file passed around to at least three rude incompetents in four months. Distressed, when I expressed concerns and dissatisfaction at the substandard services and inexplicable delays {I had done all the legwork and provided a wealth of chronological documentation}, going so far as to inquire whether I should seek new legal counsel, Victor Otten personally told me he was reviewing the Complaint before filing with the court shortly.
Within a day or so of this vote of confidence, the OTTEN & JOYCE firm unnoticed, unlawfully, and without just cause ABANDONED my meritorious suit. More egregiously, in further violation of State Bar policies and common professional business practices, the OTTEN & JOYCE firm refused my telephone calls, unlawfully blocked my email requests for return of my case file to me, and when I was able to reach an unfamiliar lawyer at the firm late one evening to arrange for return of my personal materials the following day, found an EMPTY OFFICE the next day during business hours, unable to gain entry with my FOUR-WHEELED WALKER until a member of another firm who shared their office space, graciously let me in. Both the female who assisted me from another firm and I were alarmed at the empty OTTEN & JOYCE offices (including the receptionist whom she attempted to call from her mobile phone). After searching, the female discovered my case file sitting open on the reception desk where any individual could choose to remove, view, and/or dispose of at his/her leisure.
It is my intention to file charges with the State Bar when I am physically and emotionally able to do so, inasmuch as I was left to fend for myself and self-advocate thereafter under traumatizing, burdensome, and distressful inhumane circumstances not unlike ELDER ABUSES & EXPLOITATION that should warrant no less than DISBARMENT for OTTEN, JOYCE and their COHORTS. My youngest daughter who had an employment lawsuit being handled by JOYCE was pressured to immediately settlement her meritorious suit far below what was expected and promised, or else take her lawsuit elsewhere. Such indecency, disrespect, and incivility left a bitter taste in my daughter's mouth and mine, inasmuch as the OTTEN & JOYCE firm (seemingly since disbanded for good reason) is clearly a mismanaged law firm lacking the mutual courtesies and respect to be accorded one's clientele. This is in stark contravention of their false, misleading, and intentionally deceptive advertising and purported high professional ranking and expertise which is exceedingly far below the California State Bar standards, expectations, and public policy. read more