Their office experience is terrible. They demand the entire amount up front (which I paid). Then…read moreI started getting a bill that said I owe more. I hit my max out of pocket the day I had surgery. The bill had no date of service, no explanation of what the bill was for... NOTHING! I called and talked to them and they gave me an explanation that the amount they demand on the day of surgery is just an estimate, not the actual amount. While I was talking with her, she said that you can ask the following question: "Do I have to pay the full amount today?" Then, and only then, will they give you payment options. Never again!

So I broke my wrist on Valentine's Day (lol of course). Less than a week later was scheduled for…read moresurgery-plate, 6 pins blah blah. Checked in within 5 minutes of arrival. Waited about 20 minutes past scheduled time to be taken back. Ok because I wasn't looking forward to it anyway. Every single person that I interacted with was wonderful-RN- Anesthesiologist-Receptionist- all were great. I appreciate the fact that my husband was allowed to stay with me until I was sedated and taken to surgery and that he was there when I woke up.

I was referred to this doctor via my functional medicine doctor. If I could give this review Zero…read morestars I would. The website states that they are taking new patients. It states on the website that before you can book an appointment you must: 1. Make an online patient portal account 2. gather all of your bloodwork etc. 3. fill out all of the new patient paperwork and questionnaires. 4. make a list of your supplements /medication I did all of this and left 4 messages over an 8 day period. No return call. The link on the website does not let you actually request an appointment. The office does not have a listed email. Someone finally answers the phone to rudely tell me they are no longer taking new patients. What a total waste of my time. She said I could call back in January of 2025 and see if they can take new patients then. But she certainly can't book me for January. What! I told her they have wasted my time filling out all of this paperwork, gathering my data, and I now have an account on their online patient portal. The front desk person was pretty dismissive. At the very least they need to update their website to not waste any else's time. since I can't send an email, and they don't seem to care - I am leaving my review right here.

I have been a patient of Dr. Kurpita's since before the pandemic. I have had in-office blood…read moredraws, seen the nurse practitioner and have had contact with MA's, billing, scheduling staff over the years - they all have been and continue to be nothing short of amazing. I called to reschedule an already scheduled appointment because I had tested positive for COVID - and just by the sound of my voice, the staff member (Mila) made sure I saw someone right away because of how concerned she was just by how I sounded over the phone! I had a televisit with the nurse practitioner within maybe 20 minutes of that initial call. They are on top of things for sure and I couldn't be more happy with any of the team or care that I get from this practice. This is an integrative medicine practice - so that means they are not a pill pusher, let's just cover symptoms with a Band-Aid type of care. They treat the whole person and, yes, that is with vitamins, supplements and, if/when needed, medical prescriptions. If you just want a pill to mask your ailments, stick with western medicine and trust your insurance company to decide what care is needed. I'm glad to be with a practice that doesn't go for a pill as the first line of treatment. Am I disappointed that they don't accept my insurance carrier any longer, of course - but insurance companies are a pain (and if you've worked for one, like I have) you know that many claims get denied for care that is needed or you have to jump so many hoops in order to "prove" you need certain treatments. I'd rather trust my doctor and her team and gladly self pay to ensure I get the right treatment when and how I need it. You can always use an HSA or just budget for appointments. There are times when I call the office and I go to voicemail, but I've always gotten a return call so it's a small price to pay to know I'll be properly taken care of. We are still in a pandemic and healthcare workers are overwhelmed right now in all settings. A little patience and understanding during these trying times goes a long way. I will also add that a few years ago is when my husband and I switched to this practice and he was having a few issues with leg pains and could barely walk in the evenings after working all day. Our niece, who was going to specialist after specialist, had a lot of the same issues and was already using a walker at 15. After reviewing his bloodwork, Dr. Kurpita was able to hone in on the issue, which ended up being genetic. Now my husband has fully recovered and is very active again and even cycles and mountain bikes again. We shared what we learned and my niece got tested and had the same gene - well, she had a full recovery following the same treatment! No more walker for her!! So nobody will ever be able to tell me that having the right vitamins or supplements doesn't work or is ineffective treatment, especially after seeing the changes in my husband and niece - you have to allow them enough time to work. I highly recommend this practice.

I had been a patient at OrthoOne many years ago. I was asked or it was suggested that I see an…read moreorthopedic doctor by my pain management doctor. I called to make an appointment and was seen within a week or so. As you entered the office, you sanitize your hands and then make your way to the desk. Every one was wearing a mask and then temperatures were taken. If you have been to any medical office lately it's the standard treatment! The check in didn't take long and we were taken back to a room in about 15 minutes or so. We were pleasantly greeted by the staff and had a short interview with his nurse. Dr. Hannallah came in the room shortly after that. He had reviewed previous X-rays and spent a very reasonable amount of time with us. He was very straight forward with his thoughts and diagnosis. I have arthritis and it's continuing to get worse. He recommended strongly that I should never have surgery on my back! He also said that he wouldn't operate on my back!. My pain is degenerative and there is some disc degeneration, in the lumbar region. He asked to have an MRI done and then to return for results. I appreciated Dr. Hannallah and his honesty. I have known doctors that kind of lead you on and won't be straight forward with you. I am thankful that I was assigned to him and appreciated the answers I was given. Next up- MRI!

My copy for physical therapy here is $80 that's not orthopedic one's fault it's my insurance's…read morefault. When you pay $80 for a visit you don't expect to be double booked by the physical therapist but I was. I spent 1/4 of my 50 minute session waiting around for him to finish with the other lady. I don't know who double booked him but I decided it wasn't worth my time and especially my money

This is a photo of my doctor. Doctor Sahai from Ortho One in Upper Arlington, Ohio. He is known…read moreas a rock star among nurses and other doctors. God bless him! He did the surgery on my left knee. And it had to have a screw put in, also. I saw him today for my 4 week checkup, it was all smiles and laughs. Oh what a wonderful feeling to know that your x-rays show that your implant is fine! And you're healing, progressing ahead of schedule. I know this is because of prayer! He said that the I could have surgery on my right knee as soon as a couple weeks. I know God uses doctors to heal. This man is amazing! I couldn't help but tell him " I love you" before I left. I was so overjoyed.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

The Doctor/Surgeon and The Staff are ALL 3 incredibly kind and thoughtful. Very professional,…read moresupportive, and thorough. Had two different surgical procedures. Was so impressed and trusted in the quality of care involved in the first procedure that l returned to them for the second procedure. Simply, as good as I could have ever hoped for. Unfair to even call them staff. Medical Professionals.