DO NOT HIRE AMERICAN ELM BUILDERS…read more They took our money and abandoned us, leaving us a living room full of materials we do not want and no work on the project we had hired them to perform. They consistently lied to us and made commitments that they did not keep. We asked for a quote to sand our dining room floor, and the contractor suggested that instead we change the entire floor (instead of just refinishing it) for a little more. We accepted the quote and then signed the contract for a higher but still reasonable price. From then on, the nightmare began. They were supposed to perform the work between June 26 and July 3rd (as per the contract). They asked for a $2200 initial deposit, which we paid. When the works were supposed to begin, they took out four planks from the floor but did not perform further work because they said there was no subfloor and installing one was a different project. They said they would go to ask if a permit was needed and send a revised quote. We tried contacting them to see how things were going but they just said they needed more time. On July 3rd, the day the project was due, we arrived at a home with a corridor (connecting the dining room to the bedrooms) full of wooden planks and a hole in the floor. Only then did they send us a quote (which on the phone they had insisted would not exceed the original one for more than 10-15%) for double the price of the original agreement. Some of the items that were included in the original contract had been revised and their cost significantly increased (in addition to the new work included in the second contract). We said we couldn't move forward with that as it was outside our budget, and they insisted we contact our insurance company to see if it would cover it. They then stated that they had found mold and advised us to contact our property insurance company, so we did. American Elm Builders then provided a report of the issues on July 7th, which we submitted to our insurance company. It turned out the issue was not covered. We informed them of this circumstance on July 10th and asked to put an end to the contract, pay for the patching of the floor and part ways. They said they needed one final thing, but if that didn't work, they would refund us and take the materials. They said they would call us on July 12th. We contacted them repeatedly on the 12th, and they said they would call us on Monday instead (14th). We called them all day and received no response. They finally contacted us on Tuesday (15th) and said that because the apartment had mold, they could not proceed until a professional remediated the issue. So we called a licensed mold remediation company to come first thing in the morning, the next day (16th). When the mold company arrived at the site to provide the quote, they stated that there was no mold, only damaged wood from past leaks. They measured the humidity and inspected the areas, assuring us that there were no ongoing mold issues and that the area did not require mold remediation. We called American Elm Builders with the mold professional and he explained this. They requested he send this in writing, which he did that very morning. We had been insisting they remove the materials since the project was not going to take place and they had basically been abandoned in our apartment and were dangerous (we have two kids who kept scraping their legs in the wood), and they said they could not because their truck was in the shop and would be for an indefinite time. They offered instead to come and move the wood. They were supposed to come on Friday (11th), but ended up coming on the 16th. We insisted that we wanted to finish and move on and that at this point they could just leave the hole on the floor, take the materials and issue our refund. They then said we would need to pay a restocking fee of 30% and wait indefinately for their truck. We offered to hire a U-Haul to transport it to be returned to the seller, but they said they would have to study it. We insisted that we were out of time and needed a solution and they agreed to call us in the afternoon with a timeline for the truck. Instead of a call or a timeline, we received an email informing us that they were putting an end to the contract, leaving the materials and the hole, and were not going to issue a refund. Unbelievable. Naturally, they have not answered our calls after that. They left us with a giant hole on the floor, loose planks with open nails and $2200 worth of wood (according to them), which we insisted we did not want. They have also refused to provide us with a receipt for the wood, despite our requests.

Very prompt with response to work request of hanging string bulb lights. Handled a difficult job…read morewith good communication. Nice work!

Jake and Matt are amazing! From the very beginning to the very end, professional and polite. Quick…read moreto come and give an estimate, and to also get the job done! Was looking for someone to pour a concrete foundation for my shed, and they did a great job! As a fantastic bonus, they were able to grade my whole yard with a dirt pile that we had from a previous project. And they even moved the shed onto the pad! I would ABSOLUTELY recommend this company. They were completely fair with the estimate and quick to get the job done!

On 7/18/2024 A salesman came out to give me an estimate for…read morefence repair or possible complete replacement due to storm damage. The salesman's was rude and had no idea on things he was talking about. He spent more time telling me everything he wasn't going to do for me than actually giving me a quote for the job. I finally told the guy after about 10 minutes of listening to his attitude that his service is not a good fit for me. I have used Tousignant years ago and the service was great then. I have 2 dogs so I am in need of fencing and was ready to pull the trigger on a new fence right away. This guy soured me from using them and lost a sales. Tousignant if you read this review trust me when I say this you will lose many more sales with this guy and his rude attitude.

A really sweet lady named Jolane recommended A Plus Home Improvements, and now I can see why. They…read moreare fantastic people to work with. Thanks again Jolane for linking me up with a solution for our upcoming renovations!

Very happy with the work done on tree damaged in storm. Equipment was top notch and very well taken…read morecare of, all the workers had safety and protective gear on. The whole job was done in a very professional manner and everyone involved was courteous and friendly. I would recommend Ryan and his crew to anyone I think they done a top notch job

Quick response came as planned. Did the job in relatively quick time and when they left other than…read morethe trees missing you'd never know they were there.

The people are very nice. I recently had carpet put in and at first had no issues. He did not wrap…read moremy stairway correctly and would not believe me when I told him so. Now I am seeing all the seams in the rest of the carpeting. The other carpet was 20 years old and I couldn't have told you where any of the seams were. I hope the the quality of the carpet stays as nice as it appears and feels.

Great experience with Affordable Floors by Rodrigo! They installed vinyl plank flooring and carpet…read morefor us and we are very happy with their service! Carolina was great to work with in making our choices and Rodrigo and team did a great job with the installation! Courteous and cleaned up very well! I will definitely use them again. Love that they are a local business!

We have used KDT Painting 3 times in the last 2 years. The first project was power washing our…read morecomposite deck and cement walkways. He made our deck and stairs look new and our walkways like new. We also had him paint half of our rooms last year and the other half this year. Dave and his crew did an outstanding job again. The rooms, including very high ceilings are beautiful. He used great quality paint, protected our floors, woodwork and furniture with tarps so there were no mishaps. Everything was cleaned up perfectly after each job. He is very honest and conscientious, offering great value and prices. You can count on him to be there when he says he will. Overall, he is a man of his word, which is a rare commodity these days. We highly recommend him! Jim and Lorie K.

I hired David to power wash my gutters that I honestly thought they should have been replaced, they…read morewere that bad. My neighbors told me to try power washing them. I cannot believe how beautiful they turned out. They look like new. David not only did my gutters, but cleaned my soffits. He recommended cleaning my walkways going to my front and back doors. Yes, they were dirty, but again, they look like new. He power washed my deck railings and porch floor and they look so good. I would recommend David to anyone looking for someone to power wash their home. I hired him to redo my garage door as it has started to rust. His prices are very good and he is amazing at his job.

2nd roof done in 17 years. Great customer service, great crew. Great clean up and excellent…read moreworkmanship. Quality, customer service, and attention to detail.

Just had our house and garage roof done via Haynes Construction. From start to finish everything…read morewas great. Eric was honest and made some helpful suggestions to improve on our garage ventilation. The crew showed up as scheduled and there was lots of them. The pre-job preparation to catch any rogue nails and small shingle pieces was excellent. After removing the old roof, it was found we had two 8x4's with rot from water damage and had them replaced. I believe lesser companies might have reinstalled right over those bad boards? By early evening the entire job was finished including clean up. The new roof looks great. It will take awhile to see if Haynes Construction did a great job but my initial impression is that we chose the right company. Fully licenced and insured.

We just had our roof done by Rick Jones Construction and everything went very well. From start to…read morefinish, Rick took care of everything and his crew did a good job on our new roof. They cleaned up very well afterwards. I haven't had a interaction that went this smoothly with any company in a very long time. Thank you for a job done without hassle and done well.