My girlfriend had surgery there they took the stitches out to early the told her a week before…read moresurgery one of drs would cost her 6000 out pocket wasn't in network some of the nurse were rude not very happy

Worst people to go to for help. Let's say you're in big huge pain, no mercy you have to answer…read moretheir question first on who's paying!!!!! They care about the money. They are so terrible. If you have your own medicines they won't let you take them but, they want to sell you theirs and charge you TONS. Hopefully you do t need hospitals I. Case you do just go to Quincy or Springfield

Red tape that Carle creates for the providers and patients. They have made it so much harder to get…read moregood care.

Very good care for my mother. Elise did wonderful. Kenzie was wonderful with her. Helped her with…read morememory loss.

Just got home from taking my Mom for hip replacement at Proctor. What a lovely experience! Shout…read moreout to Kerry and Jessica and Kristin and a few others I don't remember their names. So sorry! EVERYONE was SO nice and helpful! Y'all are awesome!!

I read that this place has unethical billing and it is the truth. Just the hospital building charge…read morewas higher than my actual doctor care! And they were higher than the average care for my procedure in this area by more than $200 by the medical blue book. Charged as a new patient even though the doctor had done a prior surgery a few years back. Don't use this place. There are competent facilities in the area that are by far more competent in billing.

IF you go for a physical please do not expect a COMPLETE physical. THey do not do routine blood…read morework (or they do and then charge you for it.) Where I used to live testing for Thyroid function, and diabeties were considered routine. Here they are not, which seems strange in a place where 90% of the population seems to be at risk for diabetes. You never get to see an actual doctor - or maybe if you do they charge you more, I was told by a doctor outside their system that they completely mis-read my hip x-rays. Please a vet would give you better care. Stay AWAY

So disappointed with the SF they are trying to get everyone to go on online pay and I felt like I…read morewas penalized for wanting a paper statement receive one lump sum for all my appointments, which was ridiculous instead of them, breaking it down each appointment that I went to I would received my paper statements one week after however since they are trying to FORCE their online pay I didn't get my bill until 3 months after and it was a huge lump sum I had to figure out how to pay for it. I had conveyed many times to the doctor's office to send me a paper statement as well. Fortunately, humanity is gone from OSF!!!

My husband was in there for heart surgery and the Dr messed up on his surgery and said it was a…read morelittle complication with the surgery it will be fine then now ever snice the surgery two years my husband sternum still ant right thanks to osf and they are refusing to fix it and they just expect my husband to live in pain for the rest of his life

OSF keeps putting on MyChart that I owe a bill that I don't owe. Your answering system is horrible…read more You always dial 911 they constantly send me to a person that schedules appointments. I'm not trying to schedule appointment most of the time. I'm trying to talk with a nurse. It's ridiculous. What kind of system you have there. Clean it up!

Brought my child in for their school physical as she was being seen I was asked if I also wanted to…read moresports physical to which I said yes. However, I was only given her sports physical and not the medical physical. Upon calling, and asking for them to give medical part I was accused of telling them that they were lying that the only thing I came in for was a sports physical. The provider continue to argue with me and told me then that he was the owner of the practice. And then I was accusing not only of him lying, but also his wife, who is supposedly the nurse or medical assistant. The state license is registered with FRANK SEIPP. All I requested is for the medical part of the appointment and I was told I would need to pay for a new appointment. THIS WAS THE REASON I MADE THE APPOINTMENT IN THE FIRST PLACE!!

I appreciate the care received at the Family Quick Care in Peoria. I appreciate that they treat…read morethe patient. The staff is kind, caring, and very knowledgeable. They do their best to get you in and out in a timely manner.

My name is Mary Heller, and I was waiting in the waiting room for 4 hours before they called me…read moreback in a room but I was there until 1 in the morning and I got there at 6pm?Then they sent my prescription to the wrong pharmacy,all the way up Knoxville,it was supposed to be sent to medi park pharmacy by the hospital?but they didn't even hook me up to an IV for fluids?it was a rough visit?

If you come here with a medical problem, you will be a HUGE inconvenience to the staff! First, when…read moreyou arrive the non-medical secretary is going to read your intake form and attempt to diagnose you from her chair at the front desk, in front of everyone (HIPPA must not apply to secretaries). Then when you insist on seeing a real doctor (the nerve!!) she is going to snort distainfully and bury your file under everyone elses. After sitting for over an hour and checking the wait time twice, you will be called back to an exam room where you will wait another 30 minutes. When the doctor finally appears, he will look you over for 2-3 minutes and give you a prescription. Then if you are anything like me, you will flaunt that prescription right out to the front desk to pay, making sure the secretary with medical delusions can see that you did, in fact, have a medical issue. The nurse assistant who took my blood pressure remarked that it was a little high-I came in with one condition and left with two! Because sick people LOVE to get treated like crap when they don't feel good. When I drive by and see cars in the parking lot, I actually feel sad for those patients who didn't know any better. (There's a PromptCare across the street-go there instead!!!