I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

What an outstanding experience! From the minute the sales rep showed me their outstanding products,…read moreto working with the team to measure and install I couldn't have asked for better care. The windows came in ahead of schedule and the installers were so professional and cleaned up everything after. I highly recommend Factory Windows Direct and will be telling my family and friends!

Your technicians are FANTASTIC!!!…read more Unbelievable how kind thoughtful and patient these guys were not to mention the incredible workmanship!! Kudos Osceola Glass for having these two guys and Bridget Five stars!

Wow. I feel good there are still some old fashioned St Cloud businesses that care about customers…read more I had an unusual request-make a temporary outside rear view mirror for my car. I hit a trash can on the side of the road when a truck decided to head into my lane. At any rate, they didn't really have this as a service, but asked for the old one as a template and cut a new one. And charged less than $20. Once the "real" mirror with the electronics came in, they even replaced it and didn't ask for a cent! Of course I gave them a tip. But they were truly kind, and efficient. I hope I have a chance to use them for a bigger job one day.

When my beloved lava lamp decided it needed a front-row seat to the outside world (and took the…read morewindow with it), I braced myself for a pricey glass disaster. Thankfully, Patriot Glass Repair swept in and saved the day! Scheduling online was super simple, and their communication was on point every step of the way. On the big day, the technician arrived right on time, removed the shattered pane in record speed, and replaced it with brand-new glass--before I could even utter "lava lamp accident." Everything was quick, clean, and, best of all, way more affordable than I expected. If you ever find yourself in a similar--let's call it "heated"--situation, look no further than Patriot Glass Repair. They kept the process totally painless, and now both my window and mischievous lava lamp are happily coexisting again (in different rooms). Five stars for saving me from a total meltdown! (Attached are "Before" and "After" photos, plus the devious lava lamp that started it all!)

Place is out of business. Had to get refund after 3 months of barely any response and a screw up…read more Ended up going to warehouse to find someone to talk too after dozens of emails and texts for one window replacement. Too bad as they had good reviews. Look elsewhere

Spoke to Emma of Central Florida Glass on needing my shower door realigned so it would close…read moreproperly. It was off at the bottom of the door and was banging against the glass panel. Also required a bit of caulking in the shower. I shared shower door photos with Emma and we setup a repair date. The cost would be $275 with half paid in advance. Emma was excellent using text messaging to communicate. She indicated that any parts would be at an extra cost. On the day the shower tech arrived he was pleasant, on time and answered my questions. He completed the fix in 30 minutes or less. I was only charged the original $275, no parts were needed. Two weeks later my door is still working fine so I thank them for their prompt on time service and repair. I'd be happy to use them again if the need arises.

I needed antique mirror replaced and they had the perfet product. I had assistance with loading in…read moremy car as well.

Excellent quality work, great products & exceptional customer service. Hired them for a mid size…read morejob they were prompt & delivered on time.

The best installation service ever. Extremely neat, clean and professional. Ask for Frank to do…read moreyour install and you will be very happy.

I highly recommend this company--everyone from the sales rep (John) to the office staff and…read moreinstallation team are fantastic! Their prices are very fair as well. We got three quotes and their quote was not the lowest, but we appreciated their attention to detail and how they stand by their work, so we were fine with paying a bit more. Last year they installed a sliding glass door for us and this April they came back out and replaced all of our single pane windows with double pane windows. The installation crew was amazing. They took their time and paid attention to detail. They also did a fantastic job of vacuuming everything up afterwards. Thank you to Romano, Alex, Philippe and Guilherme for an outstanding and professional installation!

Did a great job on my sliding glass door repair. Replaced the rollers quickly and efficiently. Came…read moreon a Sunday. We're very responsive.

Quick reply with a fast quote and great price,. Came out within a couple of days and made my…read moresliding patio door worked like new. Highly recommend and will share with all my family and friends.